商品投诉信英语范文（精选多篇）

发布时间：2022-11-28 06:03:01 来源：其他范文收藏本文下载本文手机版

推荐第1篇：英语投诉信英语投诉信

英语投诉信范文-英语投诉信范文

英语投诉信范文英语投诉信范文

Sunny Company

34 Zhongcheng Road

Jinlian Building

Shanghai

September 12, 2001

Sales manager

Elegance Clothing Company

45 West Street, Nanjing

Jiangsu Province

Dear Mr.Chang:

On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were

seriously soiled.

We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

Needle to say, we have suffered a great lo from this, as we cannot sell the sweaters in this condition to our customers.We ask you to conduct investigation at your end and reply to us.

Sincerely yours,

Sunny Lee

Manager

Dear Sir/Madam,

Please send us a correction on part of our order WP-11.

All the items we ordered arrived in excellent condition except for one model.It you refer to our original order ， you will note that we requested your fluorescent desk-lamps, Model 606.

However, Model 608 reached us instead.For details, please see the inspection certificate iued by the Tianjin Commodity Inspection Bureau.

Will you kindly take back those you sent out and substitute them with an equal quantity of Model 606? We would appreciate your attention to this matter promptly.

Yours faithfully

Directions: This part is to test your ability to do practical writing.You are required to write a letter of complaint according to the information given in Chinese below.Remember to write the letter on the Translation/Composition Sheet.

假设你叫王兰，上个月去广州出差时，在一家商店买了一架照相机，并在广州拍了一些照片。回家后将胶卷冲洗出来，却发现什么也没照上，因此非常恼火。今天（）12月23日）给商店写信投诉，并寄回相机，坚决要求退款。

Words for reference：出差 be on busine; 冲洗develop; 退款refund。

Dear Sir or Madam,

I am writing the letter to complain the camera I bought from your store last month when I was on busine in Guangzhou.There I took some pictures, yet, when I had it developed after I got home, I found no pictures printed at all.I feel very frustrated about it.

I have posted the camera back to you and strongly insist that you refund me as soon as poible.

Yours sincerely,Wang Lan 亲爱先生/女士：

上个月我去广州出差时在你们店购买了一架照相机，我写这封信是为了就此向您表达我的不满。我在广州照了些相片，回家后将胶卷冲洗出来，却发现什么也没照上。我感到非常恼火。

我已将相机寄回贵店，请您尽快将货款退还给我。

真挚的：王兰

投诉信2

假设你叫Guo Li。你发现上个月的电话单不对劲，于是打电话去当地邮政局的客服部门咨询；然而接电话的人态度非常恶劣。请撰写一封投诉信给邮政局经理，解释清楚情况，要求对方致歉，并提出改进建议。

Words for reference: 电话单 telephone bill

Dear Sir,

I am writing to let you know the terrible attitude of one of your staff members.

I received my telephone bill for the previous month from you and thought there were some errors in calculation.However, when I called your Complaints Department, the girl who answered my phone was very rude.

I would like to suggest that the girl should be disciplined, and instructed on the proper way to deal with clients.And I hope she can make formal apology to me.

An early response will be appreciated.

Yours Sincerely,Guo Li 亲爱的先生：

我写这封信是为了让您知道你们一个员工恶劣的服务态度。

我收到你们上个月的话费单后发现有些计算错误，但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。

我建议对这个女孩进行惩罚，另外告诉她该如何对待客户。我希望她能向我正式道歉。请早日回复。

真挚的：郭力

投诉信3

假设你叫Chen Xin，你回家后发现在超市里买的T恤质量有很大的问题,而且洗时有严重的退色现象。请撰写一封投诉信给该家超市，说出你的问题，并且要求退还购买T恤的金额。 Words for reference: 退色 fade;退款 refund

Dear Sir/Madam,

I am writing to expre my diatisfaction with the T-shirt I bought in your supermarket.The main problem I found is that the T-shirt is of extremely low quality.Moreover, the colors faded seriously after being washed in the washing machine.I would like to have the T-shirt refunded.

I would be very grateful if you consider this request at your earliest convenience, and I look forward to hearing from you soon.

Yours sincerely,Chen Xin 亲爱的先生/女士：

我在贵超市买了一件T恤，我写这封信是为了就此向您表达不满。

主要问题是，我发现这件T-恤质量不好；而且，衣服在洗衣机里洗涤后有严重的退色现象。我想请求退款。

请您方便时考虑我的要求，我将不胜感激。盼速回信。

真挚的：陈昕

真挚的：赵琳

推荐第3篇：英语投诉信

在外企都会采用英文的书信来往，那么该怎么写投诉信呢?一起来看看吧。

Directions:

You live in a room in college which you share with another student.You find it very difficult to work there because your roommate always has friends visiting and has parties in the room.

Write a letter to the Accommodation Officer at the college and ask for a new room next term.You would prefer a single room.Explain your reasons.

Dear Sir or Madam,

xiexiebang.com范文网(FANWEN.CHAZIDIAN.COM)

I am writing to expre/air diatisfaction/disappointment/concern regarding accommodation.I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.

I must explain that the reason for my diatisfaction is my roommate\'s inconsiderate behavior.For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.

To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned.I am sure you will agree that the only solution for me is to move into a room of my own.Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as poible.

Yours sincerely,

Li Ming

推荐第4篇：英语投诉信

投诉信范文：

Dear Mr.Smith,

I am LiHua, a student from China.I am writing to expre my diatisfaction with your service.

To begin with, the temperature of the air conditioner in the room is rather too low, which makes the guests catch a cold easily.Moreover, I had trouble falling asleep last night because there was a loud noise in the paage at mid-night.Besides, the guests can not get acce to the internet in their rooms.

I appreciate it very much if you could improve these matters, and I would like to have this matter settled by tomorrow afternoon.Thank you for your consideration and I will be looking forward to your reply.

Yours sincerely,LiHua

投诉信范文：

Dear Mr.Smith,

I am LiHua, a student from China.I am writing to expre my diatisfaction with your service.

Yours sincerely,LiHua

推荐第5篇：英语投诉信

英语投诉信范文之一

［directions］: suppose that you ordered a refrigerator but later found a worrying problem.write a letter of complaint to describe the matter and require settlement, do not sign your own name at the end of your letter, using “li ming” instead.

dear sir,

i am happy that the refrigerator we ordered last week has arrived on time.but it is a great pity that we find there is something wrong with the refrigeration facilities.

after we used it for several days.we found that food stored in the refrigerating compartment turned bad quickly.when we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.

this problem has affected our normal life.would you please let me know whether or not you can send a repairman as soon as poible? i hope that my problem will get your kind consideration.

yours faithfully,

li ming

［文章点评］

这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。

英语投诉信范文之二

dear sir:

with reference to our order no.w98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

the packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question.we unpacked the computer sets with care and can only aume that damage must be due to carele handling at some stage prior to packing.

we shall be glad if you will replace all 20 sets as soon as poible.meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

yours sincerely,

li ming

英语投诉信范文之三

dear mr.chang:

on september 10, our order for 280 women\'s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

we had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

needle to say, we have suffered a great lo from this, as we cannot sell the sweaters in this condition to our customers.we ask you to conduct investigation at your end and reply to us.

sincerely yours,

li ming

推荐第6篇：英语投诉信

英语投诉信范文

Directions: You found something wrong with the telephone bill you have received from the local post office.You made a call to inquire about this; however the person who answered the call was very rude.Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement.Your letter should be no le than 100 words.You dont need to write the addre.Dont sign your own name at the end of the letter, use Donna instead.

Dear Sir

I am writing to let you know the deplorable attitude of one of your staff member.I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

However, when I called your Complaints Department, the girl who answered my phone was very rude.For one thing she interrupted me continually, for another she even said that the fault was my own.Needle to say, such a way of dealing with customers is unacceptable.

I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients.And I hope she can make formal apology to me.

An early response will be appreciated.

Sincerely yours,

DELL

译文

先生：

我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。

但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。

我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。

请早日回复。

真挚的：DELL

范文之二

［Directions］：Suppose that you ordered a refrigerator but later found a worrying

problem.Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using \"Li Ming\" instead.Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time.But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days.we found that food stored in the refrigerating compartment turned bad quickly.When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperature range from 0℃ to 9℃。

This problem has affected our normal life.Would you please let me know whether or not you can send a repairman as soon as poible？I hope that my problem will get your kind consideration.

Yours faithfully，

Li Ming

［文章点评］

范文之二

Dear Sir：

With reference to our order No.W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question.We unpacked the computer sets with care and can only aume that damage must be due to carele handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as poible.Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely，

Li Ming

范文之三

Dear Mr.Chang：

On September 10，our order for 280 women\'s cotton sweaters was duly received，but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately，and the result shows the damage was due to improper packing，for which the suppliers are definitely responsible.Needle to say，we have suffered a great lo from this，as we cannot sell the sweaters in this condition to our customers.We ask you to conduct investigation at your end and reply to us.

Sincerely yours，

Li Ming

咨询信研究生英语范文

Directions: You are going to study at a foreign university.Write a letter inquiring about the specific information as regards accommodation, fees and

qualifications there.Your letter should be no le than 100 words.You don‘t need to write the addre.Don’t sign your own name at the end of the letter, use Li Hua instead.

先生/女士：

我是一个中国学生，我想到贵校继续深造。我打算下学期开始上课，如您能告知我一些基本的信息将感激不尽。

首先，学费是多少？尽管我想自费，但如果有为国际留学生提供的奖学金我也非常感兴趣。第二，我想知道到贵校上学需要什么资格，我现在拿到了中国一所大学的硕士学位，这样可以吗？第三，至于住宿条件，如果可能我想要单人房间，但如果单人房间太贵，我也可以合住。

我期待着您的回复，更希望早日成为贵校的一员。

您诚挚的：DELL

Sir or Madam,

I am a Chinese student who wishes to pursue further study at your university.I plan to start my course next semester, and it would be highly appreciated if you would provide me with some eential information.

First, how much are the tuition fees? Though I intend to be self-supporting, I would be interested to know if there are any scholarships available for international students.Second, I wonder what qualifications I need to follow a course at your university, now I have got a master‘s degree in a Chinese university, is it enough? Third, as regards to accommodations, if poible, I would like to have a single room, but if single rooms are expensive, I would be willing to share.I am looking forward to your reply, and to attending your esteemed institution.Yours sincerely,

DELL

推荐第7篇：英语投诉信

How to Write Complaint Letters

Format of complaint letter 1.Background

This section describes the situation; e.g. I am writing to inform you that the goods we ordered from your company have not been supplied correctly.

I attended your exhibition Sound Systems 2008 at the Fortune Hotel (22-25 January) and found it informative and interesting.Unfortunately, my enjoyment of the event was spoiled by a number of organizational problems. I am a shareholder of Sunshine Bank and I am very concerned regarding recent newspaper reports on the financial situation of the bank.Your company is listed as the auditor in the latest annual report of the bank, so I am writing to you to ask for an explanation of the following iues.

I am writing to inform you of my diatisfaction with the food and drinks at the \'European Restaurant\' on 18 January this year.

2. Problem---Cause and Effect In the second paragraph you should identify what the iue is and any relevant information that you believe is important.Be sure to include the following information if it\'s applicable to the situation: the date/time of the iue, location, name of person on duty, name of product, what the problem was, your account number, model number, price, warranty information and reference number.Be sure to stick with the facts and avoid putting emotions into your letter.

Cause: e.g.

On 21 March 2008 we placed an order with your firm for 12,000 ultra super longlife batteries.The consignment arrived yesterday but contained only 1,200 batteries. Firstly, I had difficulty in registering to attend the event.You set up an on-line registration facility, but I found the facility totally unworkable. You sent us an invoice for $10,532, but did not deduct our usual 10% discount. We have found 16 spelling errors and 2 mis-labelled diagrams in the sample book.

Effect: e.g. This error put our firm in a difficult position, as we had to make some emergency purchases to fulfill our commitments to all our customers.This caused us considerable inconvenience. Even after spending several wasted hours trying to register in this way, the computer would not accept my application.

I am therefore returning the invoice to you for correction. This large number of errors is unacceptable to our customers, and we are therefore unable to sell these books.

3.Solution

The next paragraph should state what you would like done to resolve the situation.If you received poor service, you could request an apology or a coupon.If a product malfunctioned, you could request that you could exchange the product for a new one or request a refund.e.g.

I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do

2 not happen again. Could I please ask you to look into these matters. Please send us a corrected invoice for $9,479 I enclose a copy of the book with the errors highlighted.Please re-print the book and send it to us by next Friday. 4.Warning (Optional)

e.g.

Otherwise, we may have to look elsewhere for our supplies. I\'m afraid that if these conditions are not met, we may be forced to take legal action.

If the outstanding fees are not paid by Monday, 7 April 2008, you will incur a 10% late payment fee. 5.Closing I look forward to receiving your explanation of these matters. I look forward to receiving your payment. I look forward to hearing from you shortly.

Be sure to keep a copy of the letter for yourself and include photocopies of any relevant documents and enclose them with your letter.

Sample letters Sample 1 Complaint about none delivery

Dear Mr.Petri:

We haven’t got the personal computers we ordered on June 3. On June 3, we placed an order for ten sets of personal computers.When we discued the matter on delivery, you promised that it would be made before June 20.However, it is 10 days past the deadline, and your goods still have not reached us. We need these PCs urgently to improve the efficiency of our work; therefore, your failure to deliver them has put us into trouble. We appreciate your seeing the matter seriously and arranging for the delivery within 5 days.I’m sorry to say if you are still unable to deliver them by July 5th, we shall reluctantly cancel our order and ask for compensation. Sincerely yours, Li Ming (Sample 1 开头告诉对方为何写此信，然后说明事情的来由，即订购了10台个人电脑却迟迟不见到货。现在又等了10天，还不见动静。指出厂家违反了之前的承诺，同时说明这些产品对自己公司的重要性以及不到货带来的麻烦。说明事态的严重性之后，提出了解决办法---再给5天的宽限期以示友好。最后提出了在7月5日之前不交货，就要取消订单并要求赔偿。这封信思路清晰，组织合理，措辞得当，易于让人接受。)

Sample 2 Complaint about poor packing

3 Dear Sirs: Have you taken care in checking your packing before you send us the goods? What a terrible state they are in now! Why are so many goods nude and broken? According to our contract, you are responsible for sound packing, but now you have been failed in fulfilling your duty! Why is that?

We have never seen a supplier whose packing is so poor! It is obviously that we cannot accept them.Replace them or refund the payment. If you cannot give us a reasonable explanation and fail to deal with it ,we will consider turning the whole matter into the court! Sincerely yours, Li Ming ( Sample 2开头用问句发了一顿牢骚，但并未指明货物是哪批，会让人摸不着头脑。紧接着措辞严厉地指出卖方违反了包装义务，指责这样的供应商是前所未见的。然后要求换货或者退还货款，最后还威胁说不处理好此事就在法庭上见，这让人觉得不舒服。从整篇文章看，写信人是在极其生气的情况下写这封信的，因此没有经过慎重考虑。而且还没有考虑到，读者不一定是直接责任人，包装不好不一定就是在装船前发生的，还可能是运输过程中发生的。作为商务信函，要考虑保持良好的合作关系，因此下笔之前要仔细斟酌。而且文中有语法错误，第一段第一句中的send应该是过去式sent；第三段第二句obviously应该是形容词obvious。

要点:1)反映问题 2)提出解决方案 3)提出尽快解决问题的希望并对此表示感谢.

Practice 1.You bought a mobile phone from a department store, but found it broken three days later.When you returned it to the store, the aistant refused to replace or repair it.Write a letter to the customer service manager. 1) telling about the bad service you received 2) asking for a replacement of your mobile phone Dear Sir or Madam, On October 10 this year, I purchased a red mobile phone, Mora 1080, in one of your chain shops name East Division.

I regret to tell you that only three days after the purchase, I found the phone couldn’t work normally.It shut itself down automatically several times a day.I returned it to the store to exchange for a new one, as I had a 3 year extended warranty for it.However, the aistant from whom I had bought this machine refused to replace it and even told me to repair it myself. Would you please let me know when your store would replace if for me or how you would like to deal with this? I appreciate you if you can telephone me at 32165426.

Yours sincerely

Li Ming

推荐第8篇：英语投诉信和

英文投诉信模板以及范文

一、英文投诉信模板 Dear ______,

①I am ____（自我介绍）.②I feel bad to trouble you but I am afraid that I have to make a complaint about____.

③The reason for my diatisfaction is __（总体介绍）.④In the first place, ___（抱怨的第一个方面）.⑤In addition, ___（抱怨的第二个方面）.⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）.

⑦I appreciate it very much if you could ______（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）.

⑧Thank you for your consideration and I will be looking forward to your reply.

Yours sincerely,

Li Ming

二、英文投诉信范文 (Letters of Complaint) 【例一】

Dear Sir:

With reference to our order No.W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

We shall be glad if you will replace all 20 sets as soon as poible.Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely,

(Signature)

推荐第9篇：英语投诉信英语投诉信投诉信英文

英语投诉信范文-英语投诉信范文投

诉信英文范文

英语投诉信，相信外贸员也许会从客户那边收到呢?下面是学习啦小编给大家整理的投诉信英文范文，供大家参阅!

投诉信英文范文 1

Dear Sir or Madam,

I am writing to make a complaint against your bad delivery service.

I’m afraid that the enclosed CD player doesn’t is the third one I’ve got to return this month.

Other than the three I’ve had to return recently,I’ve always found your

products to be would be grateful if you could send a replacement and refund my postage.

I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Busine contact me by the addre on the envelope or by phone at 6668888.

Sincerely,

Wang Hua

投诉信英文范文 2

Dear Sir or Madam,

To begin with,the battery needs recharging after a mere 2 hours of means that I need to carry my charger with me when I go out for a addition,the buttons on the electronic dictionary are so small that it is nearly impoible to type anything with ,I find this to be completely unacceptable.

Yours sincerely,

Zhang Wei

投诉信英文范文 3

Dear Sir:

With reference to our order No。 W98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。

The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only aume that damage must be due to carele handling at some stage prior to packing。

We shall be glad if you will replace all 20 sets as soon as poible。英语投诉信范文 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。

Yours sincerely，

Li Ming

投诉信英文范文 4

Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time。 But it is a great pity that we find there is something wrong with the refrigeration facilities。

After we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 When we finally decided to take the temperature in it， we were surprised to find it was around 15℃， far from the standard temperture range from 0℃ to 9℃。

This problem has affected our normal life。英语投诉信范文 Would you please let me know whether or not you can send a repairman as soon as poible? I hope that my problem will get your kind

consideration。

Yours faithfully，

Li Ming

投诉信英文范文 5

Dear Mr。 Chang:

On September 10， our order for 280 women’s cotton sweaters was duly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。

We had the case investigated immediately， and the result shows the damage was due to improper packing， for which the suppliers are definitely responsible。

Needle to say， we have suffered a great lo from this， as we cannot sell the sweaters in this condition to our customers。 We ask you to conduct investigation at your end and reply to us。

Sincerely yours，

Li Ming

了：

范文看过投诉信英文范文的人还看1.大学英语投诉信范文 2.商务英语投诉信范文 3.投诉信范文高中英语作文 4.高中英语作文投诉信范文

英语写作技巧:投诉信的写作模板

推荐第10篇：英语作文投诉信

complaint

July 30,2013 Dear manager：

As a part-time employee，I feel sorry to trouble you .But I am afraid that I have to talk with you about my salary.I think there is a mistake about my pay for the work on summer holiday .It had promised that I would receive ＄2000 a month for this job.However ,I just got ＄1800 after a month hard work .I don’t know what happened.I always try my best to do the best one among those employees and never violate the company’s rules since I come here.Therefore I hope you can give me a reasonable explanation , otherwise you have to return me another ＄200 .It would be appreciated that if you can deal with this within 3 days .Yours sincerely Li Ming

第11篇：英语作文投诉信

Dear Sir or Madam,

I am writing toyou formaking a complaint about the mobile phone that I purchased from your companyat the price of 5800 Yuan 5 months ago.It was lethan a week after I used this phone that I found it turned off sometimes when I was using.I maintained it several times but it still didn’t work well.Turning offsometimes has affected my normal life which mademe lose all of my clients’ information.I’d like to get my refund or replace a new mobile phone.Thank you for your consideration.I’m looking forward to your reply.Yours sincerely

Corgi

第12篇：英语作文——投诉信

投诉信： Dear sir/madam, I regret to have to complain about the quality problems of the cloth ordered from you company on 26th September.

On checking the new cloth received, I find that one of the sleeves has heavily faded, and it is quite different from your sample one.Although it only costs two hundred yuan, I still give it back to you inspection and I shall be glad if you can let me know the cloth can be changed as I expect.I am looking forward to the new arrival of my cloth.

Yours truly, mmm

第13篇：英语作文投诉信

I don’t like to trouble you but I’m afraid that I have to make a complaint about your bad delivery service.I’ve placed an order for two best-selling books the other day on your website.And they are expected to arrival three days ago.However, there still shows no sign of their arrival today, which did bring many inconveniences to me.A reading activity is being held nowadays in our cla.And the books on your website are spoken highly of among my clamates and they are thought to be more original.That’s why I came to your website.Out of my expectation, it turned out to be real a disappointment.Because of the delay, I’m not able to fully involved in the cla and it is embarraing to attend the cla without a proper book.It does bother me in some ways about my study.Besides, it also takes time to track the shipping status.What’s more, it spoils my trust in your website and it may also do harm to your fame.Could you please urge the expre company to speed the delivery up? I do hope the delivery service of you can be much improved as soon as poible.Thank you for your time and kind consideration.I’d appreciate it if you could consider my complaint seriously.I’m looking forward to your reply.Wish your website development!

第14篇：高考英语投诉信

应用文

投诉信

一、题型特点与写作思路

1、题型特点

投诉信是写信人对产品或服务表示不满的信件。常用于消费者的利益受损、正常生活和工作受到干扰等令人伤脑筋的事情。写投诉信时，要注意写明投诉原委，用词要恰当。

2、写作思路

第一步：表明投诉原因

第二步：列举抱怨的具体问题，并说明问题带来的后果。

第三步：提出合理的建议

二、投诉信常用词汇与套用句型

一定要背下来的词汇 Complain v.投诉

Disappointment n.失望 Ashamed adj.惭愧的 Diatisfaction n.不满 Investigate v.调查 Explanation n.解释

一定要背下来的套用句型

1、I am writing to you to complain about ...我写信向你投诉。。。

2、I wish to expre my diatisfaction/disappointment about...我想表达我对___的不满/失望

3、I believe you will take my complaints seriously and ...我相信你会认真对待我的投诉，并且。。。

4、I hope you will give due attention to this matter .希望你能对此事给予足够的重视。

5、I hope you will kindly investigate ...我希望你对____进行调查。

6、To remedy the matter, i suggest making the following changes.为了补救这个问题，我建议做出以下改变

三、模板 Dear___, I am writing to complain about ____.I’m writing this letter to notify you about a problem i am having with____. The reason for my diatisfaction is ____.First of all,____.Second/In addition,____.(Third,____.)What’s most unacceptable is that____. Frankly speaking,this is the worst experience i have ever had,and i would like to have this matter settled by____. Thank you for your consideration./I look forward to you early reply. Sincerely yours, _________

第15篇：考研英语投诉信

一、信函写作：称呼、正文、落款

1、审题—-判断是个人书信&事务公函

决定：

语域使用：正式：使用礼貌表达，不用缩略语(对公) 半正式：可以使用缩略和口语表达(对私) 非正式：(一般不考)——It depends 呼语：特定的写信对象：Dear XX 不明确收信人：Dear Sir/Madam, or To Whom It May Concern

2、正文

三段(8句)：写作目的段医学全在线搜集整,理www.daodoc.com、细化段、感谢或者期待。

3、各种信函内容安排

2)投诉信

与投诉信比较：仍然以提建议为主，无需赞扬，直接表明写信目的—即提建议，最后无需感谢，只需表示期待改进。

A.基本结构

Dear XX/To Whom It May Concern, 第一段：自我介绍，陈述事由，提出建议; 第二段：投诉细节(补救细节); 第三段：期待改进。 Yours sincerely, Li Ming B.投诉信框架

Dear XX/To Whom It May Concern, I am xxx who….I am writing to expre my diatisfaction/disappointment about…(投诉信).具体事由.To improve the situation, it is advisable for you to take the following measures.To begin with,…细节一; Moreover, …细节二。

We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.Yours sincerely, Li Ming

第16篇：英语投诉信例文

英语投诉信例文两篇 Dear Sir or Madam： I am writing to expre/air diatisfaction/disappointment/concern regarding accommodation.I would prefer to move into a single room next semester， as I find the present sharing arrangement inconvenient. I must explain that the reason for my diatisfaction is my roommate‘s inconsiderate behavior.For one thing， his friends are constantly visiting him; for another， he regularly holds noisy parties.

To solve this problem/surmount this difficulty/improve this situation/crack this hard nut， I hope to draw the attention of the authorities concerned.I am sure you will aGREe that the only solution for me is to move into a room of my own.Therefore， I would be grateful if you could find a single room for me， preferably not in the same building but as near to the college campus as poible.Yours sincerely， Li Yang

Dear Sir or Madam：

With reference to our order No.W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.

We shall be glad if you will replace all 20 sets as soon as poible.Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely， Li Yang

第17篇：英语投诉信写作

(一) 投诉信 A letter of complaint

关键词：委婉性重要性紧迫性

注意点：1.开门见山（写信目的）2.委婉又据理力争（词句要有力量）3.条理清晰

写作思路:1.简单介绍自己，同时道出要抱和失望的总领句

2.罗列具体存在的问题 ① ② ③ 体现重要性

3.问题的紧迫性及表达自己希望解决问题的要求或方式

投诉信结构公式

右上角：日期

左上角：称呼

正文：

第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。

第二段：具体阐述投诉的内容和投诉的理由。

第三段：提出解决建议并期望尽快解决，表示感谢。

右下角：署名

投诉信模板

Dear

I am

.Here I am writing to you to call your attention to some problems about ______ .

For one thing,

.For another,

.Besides,

. (强调重要性或委婉的恭维).So it is urgent to take measures to

.Here I do demand

I am looking forward to

.Thank you very much.

Yours sincerely

Signature

升级版

Dear_______,

I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.

The reason for my diatisfaction is _______(总体介绍).In the first place,_______(抱怨的第一个方面).In addition, ___________(抱怨的第二个方面).Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).

I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).

Thank you for your consideration and I will be looking forward to your reply.

Yours sincerely

Li Ming

• Task one: • 假如你是李雷，请你就本校食堂（canteen）的状况，给校长(principal)写一封抱怨信, 内容要求如下： • 饭菜贵质量差 • 服务不好

环境嘈杂拥挤 Dear Mr.Principal,

I am Li Lei from Cla 10 Grade 3.Here I am writing to expre my disappointment with the canteen problems on campus.

First, the dishes at our canteen are rather expensive with by no means good quality and taste.Furthermore, far from being kind and warm-hearted, the workers always appear to be cold and impatient to us students.What’s worse, the canteen is becoming more and more crowed and noisy which definitely is not good for us to enjoy our meals in such environment.

Nutritious and delicious meals do play a basically important role in our studying life, so it is urgent to take measures to improve the current situations.

I look forward to hearing from you with a satisfactory answer.Thank you very much.

Sincerely

Li Lei

用升级版模式写

学校受污染

【内容提示】

假如你是市一中的学生，名叫王红。你要向本市一家报刊编辑（editor）写封信，反映你校受污染的问题，呼吁有关部门采取措施，保护环境，防止污染。请你用下面的素材写100词左右的一封信。

你校位于山脚下，一条小河从旁边流过，院内树木四季常青，鲜花争艳，景色美似花园。但两年前，附近建起一家化工厂，排出大量污水、废气，造成校园污染，严重影响了师生健康。请有关部门出面解决这一问题。

【作文示范】

School Polluted

No.1 Middle School

March 5, 1997

Dear Editor,

Our school lies at the foot of a mountain with a small river paing by.It used to look like a beautiful garden.There used to be green trees and all kinds of flowers in our school yard all year round.

But great changes have taken place since a chemical works was built near our school two years ago.It produces poisonous gases and pours a large amount of waste water into the river.The terrible pollution has done great harm to us students and teachers as well as to the surroundings.

It＇s time for us to take steps to protect our surroundings and prevent them from being polluted.

Yours ever,

Wang Hong

【写法指要】

投诉信（letters of complaint）通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。

这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。写得有理有据，令人信服。

第18篇：考研英语作文投诉信

考研英语作文投诉信

一、信函写作：称呼、正文、落款

1、审题—-判断是个人书信&事务公函

决定：

语域使用：正式：使用礼貌表达，不用缩略语(对公)

半正式：可以使用缩略和口语表达(对私)

非正式：(一般不考)——It depends

呼语：特定的写信对象：Dear XX

不明确收信人：Dear Sir/Madam, or To Whom It May Concern

2、正文

三段(8句)：写作目的段、细化段、感谢或者期待。

3、各种信函内容安排

2)投诉信

期待改进。

A.基本结构

第一段： ;

第二段：投诉细节(补救细节);

第三段：期待改进。

Yours sincerely,

Li Ming

B.投诉信框架

Dear XX/To Whom It May Concern,

I am xxx who….I am writing to expre my diatisfaction/disappointment about…(投诉信).具体事由.

To improve the situation, it is advisable for you to take the following measures.To begin with,…细节一; Moreover, …细节二。

We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.

Yours sincerely,

Li Ming

第19篇：高考英语作文投诉信

投诉信

Dear xiaoli: I am sorry to learn about the problem that has been troubling you recently.My suggestions are as follows:

First of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you.Besides , I think it neceary for you to show him what is wrong with the laptop that you bought in their store.Tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly.If he ignores it, you had better take a further step---reporting the case to the local consumer’s

aociation to have your rights protected.

I am looking forward to hearing good news from you.

第20篇：BEC高级英语投诉信

Dear sir or madam ,

I am writing to complain about my most unhappy experience have supplied receptionists and doormen for your headerquarters.Recently the standard of the service they give has declined sharply .I am not forget the good relationship I have had forever in the past .And good relationship is so important to a company to development .For one thing ,when I made a call to inqure about something ,however the person who answered the call was very rude .And she interrupted me continually .So I had to go myself for your company ,but I was in your company ,your receptionist was kept me waiting a such long time .for another your doormen even gave that the misdirection .Needle to say, such a way of communicating with customers is unacceptable.I would like to suggest that the receptionist and doorman in question should be disciplined, and instructed on the proper way to deal with clients.This problem has affected our normal relationship .Would you please let me know whether or not your company can change this as soon as poible？I hope that the problem will get your kind consideration.And you look into this matter immediately and deal with it quickly and properly.Looking forward to your reply.

Yours sincerely

MaJing

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