空乘面试英语问题及答案
无论是到中国还是国外的航空公司应聘，公司都要求空中小姐不仅有高挑的身材和甜美的长相，而且要具备优雅的气质，会讲一口流利的英语。口试内容主要分为中英文面试、中英广播词、航空状况题、时事题、个人问题等。每一家公司会有不同的考试流程，初复试的难易度也不同，要多方面收集资料，知己知彼，再配合临场应变能力、机智反应、适宜的装扮、优雅的谈吐及亲和力，这样面试才能得高分。
1、Can you work under preure?or Were you ever under a great deal of preure? Yes, I can! Because when I was in college, I served as the vice minister of the sports department.And there are a lot of activities which are held by the sports department.So I have accustomed to working under strong preure.The most impreive thing of mine is that the school sports meeting, which is one of the most large-scale activities in my college, basically it is arranged by the sports department from start to finish.It includes many details,such as arranging the location of each cla, arranging the order of admiion to the opening ceremony, arranging the time of every kind of competitions and so on.So I believe I can.你能在压力下工作吗？/之前你有过很大的压力吗？
是的，我可以！因为我在读大学期间，曾经担任过校体育部的副部长，学校举办的很多活动都是由体育部来组织的，所以已经习惯了在强压下工作，令我印象最深的是校运动会，那可是学校的大型活动，基本上从头至尾都是由体育部自己操办，包括很多的细节，例如要安排好每个班级的位置，运动会开幕式的入场顺序，各项比赛的时间安排等等。
2、What is your greatest strength? My biggest advantages are my strong will and endurance to the things I like, Of course, they are not natural.I was long-distance runner in the past.And while I was running in the runway, no matter how tired I was, I would never stop running, I would tell myself that I can not stop.If I stop, I will be a real loser.On the contrast, if I insist on running to finish the competition, even though I am the last runner to acro the finish line, I will still feel proud of myself.Because I won myself.你最大的优点是什么？
我最大的优势是坚强的意志力和超强的耐力，当然这是后天训练出来的结果，因为我是名长跑运动员，在以前大大小小的比赛中，无论自己有多累，我都会对自己说，你要坚持下去，你现在是在跑道上，你必须用跑的形式来结束这场比赛，你不可以停下来，如果你停下来你就失败了，你就是个十足的失败者，自己都会瞧不起自己。但是如果我没有放弃，即使我是最后一个跑过终点线的人，我同样会为自己感到骄傲和自豪，因为我战胜了自己。
3、What is your greatest weakne? My biggest drawback is that I am a little stubborn.I am always insisting on my own opinion.I will not consider other’s advice until I found that I run against the wall.But because of my stubbornne, I become a person who have strong will and indomitable character.你最大的缺点是什么？ 我最大的缺点就是我有点固执，我总有我自己的想法，只有当我碰壁的时候我才会考虑别人给我的建议，但是就是因为我的这份固执，这份执着，才让我锻炼了我坚强的意志，不屈不挠的性格。
4、What have you done to correct your weaknees? At present, I will consider the advice which is given by the people around me first and find the best way to solve the problems.为了改正你的缺点，你做了些什么？ 我想我会在做每件事情之前，好好斟酌身边的人给我的意见，找到一个最好的解决方法。
5、Have you ever failed? In fact, I was growing up accompanied by the failures.It is failures which lead me to succe.Only after the mistakes, I can understand the right things better.I have always thought that it was not good if one\'s life always goes well.An easy life can lead people to become fragile and vulnerable, so failure is one of the most important teachers in my life.你曾经失败过吗？
我觉得我是在失败的陪伴下长大的，是失败让我看清楚通往成功的那条路，只有错过才能更深刻的理解什么是对的，我一直认为人的一生如果太顺利的话反而不是件好的事情，安逸的生活会让人变得脆弱，不堪一击，所以失败是我人生中最重要的老师之一。
6、What is your biggest failure? My biggest failure was that I was too confident to succeed.When I was in the middle school, all the students were preparing for the final exam.I also managed to reviewing all the courses.But I reviewed in my own way and ignored the importance which is given by my teachers.So I got a bad result in the exam.This bad result hit me greatly which made me know that I should regard other’s experience as the sun which cant take me to the brightne.你做过最失败的事情是什么？
太过自信结果导致自己慢慢变成了自负，觉得自己很聪明，结果聪明反被聪明误。记得上中学的时候，期末考试前大家都在紧张的复习中，我按照自己的方法进行复习，忽略了老师所讲的重点，考试成绩很不如意，这给了我重重的一击，它启示我听从有经验的人的指点会让自己少走很多弯路。
7、How do you handle failure? At present, I have learned how to face failures.I will adjust my attitude well when facing failures.I should regard the failures as a further step to the succe,and find the reasons for failures to make sure that I will not make the same mistake any more.失败了你会怎么办？
当自己失败时，要学会及时调整自己的心态，千万不能让自己灰心丧气，要把这次失败看成是又向成功迈进了一步，要及时找出失败的原因，总结经验，不要两次都犯同样的错误。
8、How do you handle change? There is nothing that will always keep the same in the world.In fact all the things are changing with the time paage, including me.I need to learn the good things and change my own bad habits with growing up.This is so called the transformation of life.你如何看待变化？
世界无时无刻不在变化，没有什么东西是一成不变的，包括自己，人总要学着长大，吸取好的东西，改到自己坏的习惯，这样才可以称作是人生的蜕变！
9、When you are in charge, how do you motivate people ? To motivate the employees to work harder, on the one side we should make the employees understand that the interests of employees and enterprises are the community.In fact the employees and the enterprises have to make progre together.We should work hard to make our enterprise to become stronger, so that we also will benefit more.On the other side, we should manage to know about the need of the employees and to satisfy them.If the employees are satisfied with the company, they will work harder.如果你是负责人，你如何激励员工？
要想激励自己的员工更努力的工作，首先要让员工体会到，员工和企业是利益共同体（community of interests），是彼此共同进退的关系，我们共同努力的目标只有一个，让企业变得更强大；其次，因为每个人都有不同的需求，所以还要了解什么是他们目前最需要的，如何让他们的需求得到最大的满足，以此来激励员工更努力的工作。
10、Describe a time when you resolved a conflict?or How do you handle conflict? Conflict may appear when two people do not agree with each other.And for some things, we can not tell who is right or wrong.So when the conflict appears, I will consider other’s view first and then to find a point of view which can be accepted by each other.But basically I will change into another subject to avoid the conflict.你如何处理争执？
当有冲突发生，一般都是因为两个人的意见不一致，而且对于有些事情根本没有谁对谁错，所以冲突发生后，我会站在对方的立场来看问题，找到彼此都能接受的看法。但基本上当我发现两个人的想法不一致的时候，我会换另外一个话题，来避免矛盾的发生。
11、What was the hardest thing you ever did in your current job? If I like the job, I do not think there will be any difficulties in the job.On the contrast, If I think this job is difficult, the main reason for that is that I am not interested in it.If I do not like this job, even though the job is easy, I will also feel difficult too.Just like before, I was a salesman of health care product.Some people think that it is difficult to sell a product.But I do not think so.I would like to make people know something about the product by my introduction.And I will be proud if the people buy them because of my persuading.And I also like to increase my persuasion in many different ways so that I can feel my self-value.就你目前的工作，你做过最困难的事情是什么？
当我是发自内心想要去做的工作，我不会觉得有什么工作是困难的，相反如果觉得某份工作做起来觉得很难的话，多半是因为对这份工作不感兴趣，已经厌倦了，再简单的工作都会觉得很困难。就像我之前做过一份推销员的工作，推销保健品，有人会觉得推销一件产品真的很难，但我不这么认为，当我看到人们从对这个保健品全然不知到经过我的讲解后都愿意去购买的时候，我就会很自豪，而且我也很愿意去尝试用各种方法来增强我的说服力去让人家来购买我的产品，我觉得我的自我价值得到了体现。
12、Do you consider yourself a loyal employee? If I really love the career I choose, I will be one of the most loyal employees in the enterprise.I will put all my energy into the work and devote my life to the company.你认为你是一个忠诚的员工吗？
当我真正喜欢上一个职业的时候，我会是这个企业里最忠诚的员工之一。我会把我所有的精力投入到工作当中去，我会把我的一生奉献给这个企业。
13、What did you like about your last job? Or What have you learned from previous jobs?
I was a salesman in the past.It was my first job which makes me know that the role I play in the society.And it also teach me how to become a service-oriented staff in the world.I deeply appreciate the purpose of the service sector: Customer is God.你觉得你以前的工作好在哪里？/ 你从你以前的工作中学到了什么？
以前我是一名推销员，它让我慢慢体会到我在这个社会扮演着怎样的角色，教会我这样一刚毕业的大学生如何从大学校园走向社会，教会了我如何成为一个服务型人员来服务这个社会。让我深刻体会到服务行业的宗旨：顾客就是上帝。
14、Why did you dislike your last job? I do not think the salesman will have a bright future.I have ideals.I am going to fulfill my value of life.你为什么不喜欢你的上一份工作？
没有发展空间，我不能一辈子只做推销员，我有我自己的人生理想，我要去实现我的人生价值。
15、What was your favorite job? Why do you want to be a flight attendant? What part of being a flight attendant interests you most? What is the best part of being a flight attendant? Stewarde is one of my favorite jobs.This job can take me to different parts of the world to experience the local culture, to see new things that I have never known, to meet different kinds of people in different careers and so on.As we known, the life is limited, so we need to expose ourselves to the new things to feel wonderful of life.你最喜欢的工作是什么？你为什么想成为乘务员？乘务员这份工作最吸引你的地方是什么？成为乘务员最大的好处是什么？
空中乘务员就是我最喜欢的工作之一，它可以带我到世界各地去领略不同的当地文化，带我去见识一些我从没有见识过的东西。而且还可以遇到各行各业形形色色的人，与人交流是我最喜欢的事情之一。因为人生有限，要在有限的生命力去见识的更多新鲜的事物，才能算不枉此生。
16、What was your least favorite job? I do not like the work of scientific research.In my opinion, this kind of job is boring.Compared with scientific research, I prefer to communicate with people.Just like the old saying, traveling is better than reading ten thousand books.Journey is not as good as reading countle people.你最不喜欢的工作是什么？
我不太喜欢从事科学研究之类的工作，在我看来这种工作是枯燥乏味的，相比之下我更喜欢与人打交道，古语说的好，读万卷书不如行万里路。行万里路不如阅人无数。
17、How long will you stay with our airline? What kind of contributions will you make to our airline? First of all ,I have to say that I love this profeion, so I would like to devote all to this career till I can not contribute anything to this job.I will manage to fulfill my duties without any complain.你能在我们这个航空公司工作多久？你将为我们的航空公司作出什么样的贡献？
首先我要说我爱这个职业，所以我会为了这个职业奉献我所有的一切，直到我不能在我的工作付出的一天，直到你们不需要我的那一天。我会尽心尽力做好我的分内事，我只会感谢这个公司给我了这个工作而不会有任何抱怨。
18、What would your coworkers say about you? My friends said I am reliable, because I will fulfill all the promises that I made.I will not make a promise if I can not do that.My friends also think I am an easy-going person.Because I like to consider the problems on the others’ point of view, I can make friends with different kinds ofpeople.你的同事认为你怎么样? 我的朋友都说我是一个可以信赖的人。因为，我一旦答应别人的事情，就一定会做到。如果我做不到，我就不会轻易许诺。而且他们觉的我是一个比较随和的人，与不同的人都可以友好相处。在我与人相处时，我总是能站在别人的角度考虑问题。
19、What would your previous supervisors say about you? He said I am a positive person with strong sense of responsibility.I can over fulfill the task, so he also think I am a good employee who has ability.你以前的主管认为你怎么样？
他说我是个很上进的人，责任心很强，因为我总能超额完成任务，所以他说我是个很有能力的人。
20、What were the people like at your last company? Everyone there is friendly.They would greet me with smile every morning.They will never isolate anyone and there is no cheating between them.I like to work with them, I feel happy to work under this situation.When I feel sad, my colleague there will encourage me to make me feel that I am not lonely.I get along with them well.We are like a family.你上个公司的同事人怎么样？ 每一个人都非常友好，每天早上他们都会微笑的跟你打招呼，他们不会孤立排挤任何一个人，没有尔虞我诈；和他们的相处是愉快的，能和他们一起工作是件幸福的事，并且他们在你心情低落的时候会陪在你身边鼓励你，不会让你觉得无助，经过一段日子的相处，大家都像你的家人似的，处处得到大家的关心。
21、What did you dislike about your last employer? I like my last bo.He is enthusiastic with strong ability of organization.He is an easygoing person with good economic mind and treats every staff well.All the people will like him if they know about him.你上个老板哪些地方让你不喜欢？
我没有不喜欢我的上一个老板，他是个很热心的人，而且具有组织能力，和经济头脑，他没有任何领导架子，很平易近人，对我们每一个人都很好，所有跟他接触过的人都很喜欢他。
22、If you could change one thing about your last employer, what would it be? I do not think he needs to change anything.He is very nice.If I have to choose one, I hope that he can become thin, though he looks cute now.如何你可以改变你以前的老板，你想改变他什么？
对于他这个人，我个人觉得在人品这方面没什么需要改变的，他是个很好的人，如果一定要改变的话，我都觉得他要是能再瘦一点就好了，但是他现在的样子，胖胖的也真的很可爱！
23、Were you satisfied with your performance at your last job? Yes, I am satisfied with my performance.I managed to do the things that I should do and treated every people around me sincerely.I have done my best to help my colleagues and have never done something regretful.你对你上一份工作的表现满意吗？
我对我的表现很满意，在我工作期间，我尽心尽力做我应该做的事情，而且真心对待身边的每一个人，尽我最大的努力去帮助他们。我没有做过让自己觉得遗憾的事情。
24、Was your previous employer satisfied with your performance? I think he is satisfied with me.Because I always have a good attitude toward the job and fulfill the task he arranged to me in advance, and do my best to bring benefits to the company.你以前的老板对你的表现满意吗？
我觉得他很满意我的表现，在工作中我的态度很端正，按时完成上级安排的工作，而且总能超额完成任务，尽我所能的为公司带来最大的利益。
25、Have you ever been fired？
Never.Salesman is my first job.I resigned two months ago.你有没有被解雇的经历？
没有，推销员是我做的第一份工作，我是在两个月前自行辞职的。
26、What do you think will be the biggest challenge of being a flight attendant? The biggest challenge for being a flight attendant is that they need to be willing to serve for others and like to devote.A flight attendant must provide the best service for the paengers and improve the image of his or her company.So he or she can bring more benefits to the enterprise.
你认为做一名乘务员，最大的挑战是什么？
作为一个乘务员最大的挑战是能否真正拥有愿意为人服务，愿意奉献的精神。作为一个乘务员就要为乘客提供最上乘的服务，搞好公司形象，为公司带来更多的利益。
27、How many sick days did you take last year? My healthy condition is good.I am healthy.I have never asked for leave because of sickne last year.去年你请了多少病假? 我的身体状况很好，很健康，去年一年并没有因为生病而请假。
28、Have you ever been tempted to break a work rule or policy? What did you do? Since I am an employee of the company, I will accept all the systems specified by the enterprise.So I will not be encouraged break the systems.If I found others break the systems, I will stop them doing this.I will do my best to maintain the interest of the company.
你曾经有被怂恿违背公司的规定或政策么？你是怎么做的？
我是这个企业的员工，我就会接受这个企业指定的一切制度，所以我不会被其他人怂恿去违背企业制度，如果我发现有其他员工要违法的话，我也会去阻止，我会尽我最大的努力去维护企业的任何利益。
