Letters of Complaint) 【例一】
Florence Trunkemeyer
College of Busine
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
P.O.Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No.W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question.We unpacked the computer sets with care and can only aume that damage must be due to carele handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as poible.Meanwhile, we have put the damaged computer sets aside in case you need them to su（转载自第一范文网http://www.daodoc.com，请保留此标记。）pport a claim on your suppliers for compensation.
Yours sincerely,
(Signature)
【例二】
Sunny Company
34 Zhongcheng Road Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr.Chang:
On September 10, our order for 280 womens cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needle to say, we have suffered a great lo from this, as we cannot sell the sweaters in this condition to our customers.We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
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1、投诉信
Directions: You live in a room in college which you share with another student.You find it very difficult to work there because your roommate always has friends visiting and has parties in the room.
Write a letter to the Accommodation Officer at the college and ask for a new room next term.You would prefer a single room.Explain your reasons.Dear Sir or Madam, I am writing to expre/air diatisfaction/disappointment/concern regarding accommodation.I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.I must explain that the reason for my diatisfaction is my roommate’s inconsiderate behavior.For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned.I am sure you will agree that the only solution for me is to move into a room of my own.Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as poible.Yours sincerely, Li Ming
2、推荐信
Directions: One of your friends wants to apply for a job working with foreign teenagers.Write a letter to recommend him/her, describe his/her past experience, and explain the reasons.Dear Sir or Madam, I am writing to recommend one of my best friends, Zhou Botong, for this post.With his outstanding leadership and cheerful personality, he was elected chairperson of the Student Union of Tsinghua University several times.Busy as he was, he completed his major, teenage psychology, with an outstanding school record.Upon graduation he was aigned to be a teacher in Tsinghua Middle School.What is more, he loves his job and enjoys working with children.This won him great popularity among his students.Therefore, I do not hesitate to recommend him as an ideal candidate for the post you advertised.I am sure you will make a wise decision in hiring him.Yours sincerely, Li Ming
3、感谢信
Directions: After being involved in an accident, you were looked after by Mr.Shakespeare.Write a special letter to expre your thanks.Dear Mr.Shakespeare, I am writing to expre my heartfelt gratitude.I am referring to that unfortunate accident the other day, when I was knocked off my bike by a taxi.If it had not been for your timely aistance in giving me first aid, I fear that the consequences might have been much serious.Everyone agrees that it was your quick-witted response in that emergency that has led to this satisfactory outcome.Although nowadays people in mounting numbers talk about the need to be unselfish, we see very few people practice what they preach.If there were more people like you, this world would be a much nicer place.Yours sincerely, Li Ming
4、邀请信
Directions: You want to invite some friends to a party.Write an invitation letter to them individually, elaborating on the reason why such a party should be held, and what activities will be arranged for them.Dear Wangcai, I will hold a dinner party at my house on April 1, 2008 to celebrate Mr.Guo Jing’s marriage with Ms.Fujiwora.As you are a close friend of us, we would very much like you to participate in the celebration and share our joy.The occasion will start at seven o’clock in the evening, with the showing of their wedding ceremony.This will be followed by a dinner party.At around ten, we will hold a small musical soiree, at which a band will perform some works by Bach and Strau.If you do not have any prior appointment on April 1, we look forward to the pleasure of your company.Yours sincerely, Li Ming
5、告示
Directions: The Students’ Union of your department is planning a Chinese Speaking Contest.Write an announcement which covers the following information: 1) the purpose of the contest, 2) time and place of the contest, 3) what is required of the candidates, 4) details of the judges and awards.You should write about 100 words.Do not sign your own name at the end of the letter.Use Department of Chinese Language and Literature at the end of the announcement.Chinese-Speaking Contest January 19, 2008 To improve students’ ability to speak Chinese and enrich after-cla activities, the Students’ Union of Department of Chinese Language and Literature is organizing a school-wide Chinese-speaking contest to be held on Saturday next week (26 January) at the Students’ Auditorium.Those who are interested in taking part in it may sign up with the monitor of their claes before Tuesday next week.Five profeors will be invited to be judges.The first six winners will be given awards.Everybody is welcome to be present at the contest.The Students’ Union Department of Chinese Language and Literature
6、交通问题
Directions: Study the following pictures carefully and write an eay in which you should 1) describe the pictures briefly; 2) interpret the social phenomenon reflected by them, and 3) give your point of view.The pictures vividly reveal that heavy traffic is becoming increasingly serious all over the world.In the first photo, there is traffic congestion on the road with numerous cars, trucks and buses.In the second picture, hundreds of people are waiting for a train.We can deduce from the pictures that the photographer is trying to attract our attention to the iue of heavy traffic.First of all, every year men and women crowd into cities in search of employment, a decent living, and the excitement and stimulation of urban life.As people in mounting numbers flood into cities, city services and facilities have been strained to a breaking point.In addition, since in a city with booming industry, land is precious and cannot be extravagantly used by traffic, traffic flows constantly rise to fill whatever scale of roads and highways are provided for them.It is imperative for us to improve this situation.For one thing, the number of private cars should be limited while more bus routes should be opened up because buses can accommodate more paengers.For another, more streets and roads should be constructed.Since neither of the suggestions can effectively solve the problem, there is an increased awarene that the two solutions may be combined with other poible solutions to produce the best effect.
7、网络问题
Directions: Study the following pictures carefully and write an eay in which you should 1) describe the picture briefly; 2) interpret the social phenomenon reflected by it, and 3) give your point of view.In recent years, people are developing an inseparable relationship with Internet.As is vividly depicted in the picture, it is convenient for us to click the mouse when surfing on line, either to entertain ourselves or to meet the work’s needs.Actually on-line visiting has become a routine activity in our everyday life.However, it seems rather ironic to use a chain instead of normal wire to connect with the mouse in this picture.The exaggerative and impreive portrayal has subtly revealed the duality of the relationship between man and Internet.Discuion on the duality has become very popular in newspapers or in people’s chats.On the one hand, no one denies that Internet is currently one of the most useful media in our daily life.People from all walks of life are benefiting considerably from its powerful function of information communication.But on the other hand, a great many people admit that they are too much addicted to Internet to maintain a regular and wholesome lifestyle.Cyber-living resembles the experience of looking constantly into a kaleidoscope which displays both colored patterns and illusions.Such a waste of time inevitably leads to their failure in their life and work.Accordingly, it is neceary for us to use Internet in a reasonable way and restrain from overindulgence.For one thing, college students in expanding numbers get on line every day to learn the news, to study English by registering for web courses, to exchange information through e-mails with their net friends and to download their favorite music, flash, film and pictures.Being veteran on-line shoppers, they frequently purchase books, CDs at much lower prices.For another, once indulged in the fictitious world, people can barely concentrate on real life.Consequently, many students just chat on line or play computer games immoderately everyday, skipping many eential claes.After all, Internet is invented to enrich our life, to connect you and me, and to improve the efficiency of our work rather than shackle us with a chain.
8、环境问题
Directions: Study the following pictures carefully and write an eay in which you should 1) describe the pictures briefly; 2) interpret the social phenomenon reflected by them, and 3)give your point of view.The pictures symbolically illustrate pollution is becoming increasingly serious around the globe.In the first cartoon, a man is scorching the earth on a chimney.In the second one, a famous ancient Chinese poet, Wang Bo is astonished by the heavy smoke poured by chimneys into the air and dirty river polluted by a factory.We are informed that “the autumn river is the same color with the sky”.
The drawer is sending a meage about the significance of the need for everyone to fight against the danger of environmental pollution.There is no denying that the industry is indications of civilization, progre and development.Unfortunately, as industry develops, so will the number of factories, and the amount of industry pollutants.We are so development-oriented that we almost can sacrifice our blue sky and pure water in order to obtain a little material gain.As a consequence, it is imperative for us to take drastic actions.On the one hand, the factories should be equipped with devices which can dispose of waste gas and water so as to prevent them from polluting our planet.On the other hand, there should be an increasingly loud voice from the public for firm actions against poisonous gas sent off and unhealthy water polluted by factories.
9、职业道德
Directions: Study the following pictures carefully and write an eay in which you should 1) describe the pictures briefly; 2) interpret the social phenomenon reflected by them, and 3)give your point of view.The cartoons vividly depict people in expanding numbers are engaged in open and rampant cheating in busine.In the first drawing, a boy has no courage to have dinner in front of delicious foods in that there may exist pesticide pollution or poisonous elements in the foods.In the second picture, the administrative office, salesmen, breeding families and forage shops are laughing at the hanging of a poisonous duck.Profeional dishonesty has a very damaging effect.In the first place, since cheating in busine reveals the moral deficiencies as well as the humanity weakne of those businemen who engage in it, the dishonest practice will ultimately exerts a perverse influence on the whole society.In the second place, it not only puts honest businemen at a competitive disadvantage, encouraging those who did not cheat to adopt similar practices later, but undermines the very foundation of profeional ethics in busine.It is often painful to impose sanctions in a specific case.But it is worthwhile.For one thing, to eliminate profeional dishonesty thoroughly, serious forms of punishment for a willful offense—a suspension of the offender from busine—should be applied.For another, since the incentives to engage in cheating in busine are mainly due to a lack of adequate precautions, drastic actions should be taken to prevent one form of cheating or another
10、青少年问题
Directions: Study the following cartoon carefully and write an eay in which you should 1) describe the cartoon briefly; 2) interpret the social phenomenon reflected by it, and 3) give your point of view.The cartoon vividly illustrates a gang of youngsters, holding axes in their hands, are rushing to fight with others.The caption reads, “Juvenile delinquency is increasingly lower than normal age.”
Careful deliberation of this problem has given me several ideas as to why this should be so.To begin with, with the rising divorce rate, some children are not properly taken care of, and are easily led astray by evildoers.What is more, devoid of the nourishment of education and a school environment, the teenagers failing in various entrance examinations become full of resentment at a society which they feel has rejected them.Last but not least, inexperienced and gullible young people plunge into the illusory world of electric games, on-line chat or even pornography.Such alienation from proper social values is the slippery slope to crime.It is my view that, first of all, the whole of society should attach great importance to the sound growth of youngsters.Furthermore, proper guidance and protection of adults and schools are vital to teenagers.To sum up, if we exert every effort, the juvenile crime rate will undoubtedly be brought down and effectively controlled in a short while.
