一、通知(Notice) 1.写作规则
一般通知（Common Announcements）:往往是上级对下级、组织和团体对其成员部署工作或传达事项等所使用的一种公告文体。通知分为两种：一种是以布告的形式，把事情通知有关人员，比如会议通知、活动通知等：另一种是以书信形式，把事情传达给有知人员，比如公司地址或电话号码的变更、公司合并、公司内部高级主管的人事变动等，其格式与信函形式相同。书面通知一般由标题、正文、落款和日期四部分组成。告示式通知在正文上方居中的地方往往有ANNOUNCEMENT/NOTICE或Announcement/Notice一词作为标志。通知正文的下方，左下角一般写发出通知的日期：发出通知的单位名称写在右下角，也可写在通知正文的前面（此两项有时可省）。发出通知的一方和被通知的一方一般都以第三人称出现。如果正文用了称呼语，通知的对象则应是第二人称。 2.Sample(范文) Sample 1
NOTICE An open English cla will be given by Dr.Bill Green to Cla 38 of 2011 of at 9:00 a.m on Wednesday, Oct.24, in Room 401 Claroom Building.All the teachers of English are expected to be present.Teachers of other departments are also welcome.October 20, 2003 Sample 2
NOTICE Kindly note that our Exhibition Center will be relocated to the following addre with effect from September 1, 2009.New addre: 8087 and Street North, Fulton New York Tekphone numbers and fax numbers remain unchanged.Thanks for your kind attention and continuous support 3.语言点
1）英文通知中很觉的一个词就是request（要求），它比ask正式，比demand客气。其常用结构为：to request sb.To do sth./ to be requested to do sth.请求某人做某事、to request that sb.(should) do sth./ It is requested that sb.（should）do sth.要求……
2）under the auspices of 是表示“由……主办、发起、赞助“的常用固定搭配：动词sponsor也可以表示主办或发起，常用形式为：sponsored by…。另外，在通知中，落款处也以用名词sponsor, 如：Sponsor: The Youth League Committee团委主办。
3）汉语通知中最后常有“谨请注意”字样，英文通知中要表示同样的意思，一般放在句首，如：Readers are requested to note that…。 4）ASAP是as soon as poible的缩写。这一缩写经常出现于商业书信中，也用在便条、知等中。
5）英文通知中表示“希望……、建议……”等，通常不用主动语态，而用被动形式，如It is desired that…要求……，It is decided that…决定……，It is suggested that…建议……，It is expected that…希望……等。 4．实用句型
1）Paengers are requested to note that the new timetable comes into effect from May 1.2003.旅客请注意，新的行车时间表从2003年5月1日起实行。 2）The president requested all the students to be present at the meeting.校长要求全体学生出席会议。 3）Please be there (present) punctually.请按时出席。
4）Under the auspices of the Student Union a lecture will be given on…by…
由学生会主办，……主讲，讲座内容为…… 5) Your presence, is appreciated 欢迎光临
6）It is announced that the computer basis cla of this Monday afternoon be cancelled.Further notice will be made for its makeup. 本周一下午的计算机基础课因故取消,补课时间另行通知.7）We are pleased to inform you that our Sales Division will move to… 我们高兴地通知贵方本销售部将迁往…… 8) We shall be in operation from July 1.2006 我们将从2006年7月1日起开始营业。 5练习
根据下面的信息写一则通知
要求：教务处发出停课通知，本周五上午1025班
三、四节秘书英语课因故取消。补课时间加行通知。
二． 邀请信 1． 写作规则
邀请信是为了增进友谊，发展业务，邀请客人参加庆典，会议及各种活动的信函。 格式： a.称谓
b.开头：向被邀请人简单问候
c.交待时间、地点和活动内容，邀请原因等 d.地址、落款、日期。
被邀请者收到邀请信后，通常应该立即回复对方。如果接受邀请，应先表示高兴和谢意，再确认一下活动时间，日期和地点，如果因故不能接受，则应该首先感谢对方的邀请，并对不能应邀表示遗憾（常用egret, unfortunately等词）；然后简单陈述不能应邀原因（不必说得具体，一般常用previous engagement, busy schedule等表示）；最后向邀请人致以问候。 2． Sample Sample 1 Dear Sire or Madam: 【机构名称】【organization】would very much like to have someone from your company speak at our conference on 【主题】【topic】
As you may be aware, the miion of our aociation is to promote.Many of our members are interested in the achievements your company has made in 【领域】
Enclosed is our preliminary schedule for the conference which will be reviewed in weeks.I’ll call you【日期】to see who from your company would be willing to speak to us.I can aure you that we’ll make everything convenient to the speaker.Sincerely yours.【签名】 【职位】 Sample 2 Dear Profeor Wang, I am writing on be half of the Foreign languages school to invite you to give a lecture.We have long heard of your illustrious name and admire your profound scholarship on English translation.We would be very grateful if you could give a talk on “Translation Thinking and skill to the students of the English Department on Friday, April 15.If this subject does not suit you, any other similar topic would be Welcome as well.We will be greatly honored if we have the opportunity to benefit fro your experience and wisdom
Your tnily Li Ming 3.语言点
1）celebration n.庆祝会 2）reception n.招待会 3）buffet n.自助餐
4) opening ceremony 开幕式 5) wedding ceremony 结婚庆典
6) be deeply impreed by…对……记忆深刻 7) profound: adj.渊博的、造诣深的 8）guest of honor贵宾 9）seminar: n.研讨会，研究会 10）make the trip成行 11）miion: n.任务
12）promote: v.宣传、推销（商品等） 13）preliminary: adj.预备的，初步的 14）R.S.V.P请请易复=please reply (repondz s’il vous plait) 4.实用句型
1）We are deeply impreed by your thourough knowledge and profound understanding of… 我们对您……渊博的知识和深刻的见解记忆犹新。 2）I would like to invitee you to… 我请您……
3) We would be very happy if you could come… 如蒙光临，不胜荣幸。
4）I cordially invite you to join us.我真心地邀请您来参加我们的活动。
5）I would like to take this opportunity to invite you to… 借此机会，我想邀请您……
6) Please let us know as soon as poible if you can come and tell us when you can make the trip 请您尽早与我们联系，并告知能否成行及具体时间。 7）Please accept our warm welcome and sincere invitation.请接受我们热情的欢迎和诚挚的邀请。
8）I can aure you that we’ll make everything convenient to the speaker.可以向您保证的是，我们将为发言人提供一切便利条件。
9）I am much pleased to accept your kind invitation to dine with you on Sunday evening at 7 o’clock.我很高兴接受你的邀请，星期天晚上7点与你共进晚餐。
10）Unfortunately, the preure of urgent busine will not allow me to be present on this festive occasion.很遗憾，由于有要事在身，我无法出席这次庆祝活动。
投诉信.（complaint letter） 1.写作规则
投诉信的目的就是希望退换产品、索赔物品或改进服务。 投诉信通常由三部分组成。第一部分，信开头直接说有写信的原因。第二部分详细阐明投诉的具体原因，对此加以描述。第三部分提出自已希望如何解决问题的建议，以供对方参考。 当然，也不可忽视客服人员的辛劳，可适当表示感谢。 注意要素： 1）用词礼貌 2）要求合理 3）陈述清楚
面对顾客证据确凿，言之有理的投诉信，必须适当回函，回函包括
1) 表明收到投诉 2) 表达歉意
3）陈述原由及调查结果 4）提出相应补救措施 2 Sample (time) Dear Mr.Stone.Re: Wrong delivery We regret to inform you those 300 boxes tablecloth under the Contract No.5465 is delivered wrongly.The commodity we ordered is in the color of pink, light blue and light green with small flowers.However, when we opened the boxed yesterday, we found that there are 10 boxes red tablecloth with big flowers.As none of our customers want red tablecloth, we cannot sell them in our market.Would you please replace them for the right ones? We would appreciate your cooperation, if you take any bother to change them.Yours sincerely, (signature) Sample 2 Reply to Complaint (time) Dear Mr.Smith, Your letter dated July 10th has been received.We are very sorry that the good sent to you are not those you ordered.After carefully examining the goods, we found that your order and another order are misfiled.Some are different from your order.We have arranged correct ones and the consignment will arrive at your place in two weeks.Please contact me and tell me whether this arrangement is acceptable.Thank you for your understanding Yours sincerely, (signature) 2.语言点
1) inferior quality 质量差 2) look into调查 3) refund 偿（归.退）还
4) short weight分量不够，缺斤少两 5) be diatisfied with对…不满
6) make a claim with / against sb向某人提出索赔 7) replace替换
8) cancel order取消订单 4实用句型
1) Me first complaint is the fee.我首先要对费用问题进行投诉。
2) I’m writing to expre my indignation at being treated unfairly your fast-food restaurant.我写此信是要表达我对在你们快餐店所受到的不公正待遇的愤慨 3）We claim on the goods for recovery of the lo.我方要求赔偿货物损失
4）We will certainly replace the damaged goods.我们肯定会调换这些破损货物.5) Some mistakes must have been made in…… 可能在…..时出的差错.6) We ask you to make an investigation on the matter and reply to us.我们要求你方就此事进行调查，并回复我们.5练心
亲爱的经理先生：
2009年8月5日我在贵百货大楼购买了蒸汽导熨斗，我写这封信是要表示我对此熨斗的不满。
让我失望的是，当我把熨斗带回家，开始熨我的真丝裙时，它的塑料外壳突然从中间裂开了，水从裂缝里流了出来。这应该是质量问题。
如果您能尽快帮我换了这个蒸汽熨头斗，我将非常感谢。 您诚挚的彼得.琼斯 求职信（Application letter）
1.写作规则
2.求职信（Application letter）的格式与一般信函基本相同，但需要注意以下几点： 1) 开头
开门见山，提出申请 2）正文
a.解释你为何适合这份工作（包括教育背景、资历、工作经验等）
b.解释你为何选择该公司或此项工作 3）结尾
感谢对方接收你的申请，并希望对方回复或给予面试机会 3.Sample 1.Sample(范文) March 2.2004 Manager of Human Resources Yashang Investment Co., Ltd.Shanghai, 200000 Dear Sir / Madam: On my graduation from college this fall, I am desirous of securing a position that will offer me opportunity in the field of import and export trading.Knowing something of the scope and enterprise of your huge export department, I thought perhaps you would keep me in mind for a poible opening.I shall graduate from the college this coming July, finishing the requirements in three years.I have had no busine experience, but my college record had been good.A copy of my antecedents is enclosed for your reference.In addition, I have excellent problem-solving skills and feel that, if given the opportunity, I would be an immediate as well as a long-term aet to your firm.Dr.b.Chao, President of the college of Pujiang will be glad to tell you more about my character and ability, I shall be glad to call at any time for an interview.Very truly yours, (Signature) Lily Wang 2)
February 14 , 2004 Mr.Ray Hanks Manager of Human Resources Wayne Investments, Inc.1023Central Avenue Tempa, FL 19122 Dear Mr.Hanks: I am writing to apply for the Client Account Coordinator,
thwhich was advertised May 4 with the Career Services Center at Florida State University.I have enclosed a copy of my resume for your review.I believe that I have the training.experience and qualities that you are looking for.According to the advertisement, your position requires excellent communication skills, computer literacy, and a B.S.degree in Finance.My studies have included courses in computer science, management information systems, speech communications, and busine writing.I understand the position also requires a candidate who is team-and detail-oriented, works well under preure, and is able to deal with people in departments throughout the firm.These are skills I developed both in my course work and in my recent internship at Liberty Mutual, Inc.in Orlando, Florida.Your job description suggests that our relationship could be mutually beneficial.I am confident that I can perform the job effectively, and I am excited about the idea of working for a dynamic, nationally recognized investment management firm.
I look forward to discuing my background and qualifications with you.If you would like to schedule an interview, I can be reached at (218) 365-3333.Sincerely, Tom Sherman
