书信应包含的要点：
1.日期。（第一行最靠右的位置）
2.称呼。（第三行最靠左的位置）
3.第一段．寒暄语句，引出写信的目的。（寒暄句+主题句）
4.第二段．根据提纲扩展主体段落．（重视逻辑与衔接）
5.第三段．寒暄句I am looking forward to hearing from you soon.
6.Best wishes
7.落款。
私信格式：
（1）去信：
Dec.17th, 2011
Dear XX,
How time flies, it has been three months since we met last time.写信目的正文（若有必要，则可分为两段）
I\'m looking forward to hearing from you soon.
Best wishes.
Yours truly,
Lu Yan ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
（2）回信：
Dec.17th, 2011
Dear XX,
How time flies, it has been three months since we met last time.I am literally 心情 to learn that ...(写信目的)
正文（若有必要，则可分为两段）
I\'m looking forward to hearing from you soon.
Best wishes.
Yours truly,Lu Yan~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~私人信件开头寒暄：
1.How time flies, it has been three months since we met last time....
2.Thanks for your letter of Nov.23rd, informing me that ...
私人信件结尾寒暄：
1.Please remember me to your parents.I’m looking forward to hearing from you soon.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~投诉信
Dec.17th, 2011
Dear XX,
I\'m writing to complain about ...
经过（或者加上其 引起的不便）
引起的不便
表达诉求
I\'m looking forward to hearing from you soon.
Best wishes.
Yours truly,Lu Yan
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~感谢信
Dec.17th, 2011
Dear XX,
I\'m writing to expre my sincere thanks for doing...
经过及帮助的意义
Thanks again for ...
Best wishes.
Yours truly,
Lu Yan ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 致歉信
Dec.17th, 2011
Dear XX,
I\'m writing to expre my sincere apology for doing sth.
经过（或者加上其引起的不便）
引起的不便
I’m terribly sorry about it, and I promise that ....
Best wishes.
Yours truly,
Lu Yan ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 求职信
Dec.17th, 2011
Dear Sir/Madam,
I\'m writing to apply for the position advertised in...(写信动机)
自我介绍
本人能力
(请求给予面试机会) I will welcome the opportunity to respond to more specific questions you may have in a personal interview.I may be reached at 6666666 between 11:00 a.m.and 6:00 p.m..I\'m looking forward to hearing from you soon.Best wishes.
Yours truly,Lu Yan
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 投诉信范文：
Nov.29, 2011
Dear Sir/Madam,
I am writing to inform you that the goods we ordered from your company have not been supplied correctly.
On 18 November 2011 we placed an order with your firm for 12,000 ultra super long-life batteries.The consignment arrived yesterday but contained only 1,200 batteries.
This error put our firm in a difficult position, as we had to make some emergency purchases to fulfill our commitments to all our customers.This caused us considerable inconvenience.
I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again.Otherwise, we may have to look elsewhere for our supplies.
I look forward to hearing from you by return.
Best wishes.
Yours truly,Daisy~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
投诉信范文：
Nov.29, 2011
To whom it may concern,
I am writing to complain about the quality of soccer cleats ordered from your website on June 21.I received them on June 26.Unfortunately, when I opened it, I saw that the cleats were used.The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go.My order number is AF26168156.To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.
Thank you for taking the time to read this letter.I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem.If you need to contact me, you can reach me at 13333333333.
Best wishes.
Yours truly,Ken Thomas ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 求职信范文
April 13, 2011
Dear Sir/Madam,
I am writing to apply for the post of Management Trainee, which was advertised in Hubei Daily of November 27th 2011.
Currently I am studying a B.A.in Management at the Hong Kong Polytechnic University, graduating in 2012.Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and Strategic Management.
During my studies I have held the post of Executive in the Management Society.While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under preure and ability to work in a team environment.My working experience at Lucky Star Garment Manufactory Limited (公司名) improved my leadership skills, communication skills and ability to work in a team environment.My fluency in spoken and written English poses no difficulty for communication with the native speakers.
I would appreciate your time in reviewing my enclosed resume and if there is any additional information you require, please contact me.I\'m looking forward to meeting you.
Best wishes.
Yours truly,
Lin Dan
