英语商业欢迎词范文（精选多篇）

发布时间：2022-11-23 21:01:21 来源：欢迎词收藏本文下载本文手机版

推荐第1篇：英语欢迎词

海南大学土木建筑工程学院

14级岩土工程专业

学号：14081401210004

姓名：朱威威

1.写一篇Welcome speech.内容为：你代表海南大学园艺园林/土木建筑工程学院，欢迎新一届研究生新生的到来，并对海南大学和学院进行简介，最后表达你的祝愿。

Welcome speech Ladies and gentlemen:

It’s my honor to be here to give our hearty welcome to all of the new comers, on behalf of the college of civil engineering and

architecture in Hainan province.Now, welcome all of you!

First of all, I want to say you are the new blood of our university which is wellspring the spirit of adventure and abundant energy in it.That is to say, All of you should take the responsibility to spare no effort to show your talent and skills when you try to seek the true meaning of the campus life.

Then, let’s come to the point of the current state of our school. Our university is the only one included in the National Key Subject Program in Hainan province.When you step in it, don’t doubt about your genius and hold your head up.What’s more, our campus is located in special economic zone the place that plenty of chance is waiting for you.However, Of course, we have plenty of weakne compare with the prestigious school.It is the fact we cannot oversee.But whether your mood is Excited or depreed, it’s here.Do or not is depended on you.Considering all of that, what we should do is standing on the reality and trying your best.In the end, I hope all of you will enjoy your meaningful campus life.Let’s give our brother and sister our sincere welcome again!

2写一篇Farewell speech.内容为：你代表海南大学园艺园林/土木建筑工程学院全体研究生，欢送来自美国哈佛大学的布朗教授，对他在海大期间所作的学术演讲和给予学术研究上的指导表示感谢，并表达你的祝愿。

Farewell speech  How time flies! It was here that we gave Prof.Brown a hearty welcome two weeks ago.We are now here again to bid him farewell. It’s my honor to be here to give our hearty appreciation to Prof.Brown on behalf of our college of civil engineering and architecture.

During his stay Hainan university, he visited our college and gave many academic lectures on some subject that most of us may be confused in.Those will make all of us develop a more clear direction when we face some challenges in academic research and find a senior way at once.At last, I want to take this opportunity to ask Prof.Brown to convey our profound friendship and best regards to his people.And I hope we will communicate with you next time.

推荐第2篇：英语欢迎词

英语欢迎词

Good morning! Ladies and gentleman!

(早上好！女士们,先生们!)

First on behalf of zhejiang international travel service and myself welcome everyone come to zhejiang province.

(我仅代表浙江国际旅行社和本人欢迎大家来到浙江省。)

I’m very pleased to be your tour guide during your stay in zhejiang province.(在浙江游玩期间我很高兴做你们的导游)

If you have just come to here I can show you around。

（如果你刚来这里我可以带你到处走走）

Now please allow me introduce myself，my name is XXX.

（现在请允许我介绍一下我自己，我的名字叫XXX）

Sitting beside meis our driver Mr.Li he has more than ten year’s experience in driving so he will makes our trip a safe and pleasant one。

（坐在我旁边的是我们的司机李先生，他有十多年驾驶经验，使得我们的旅行安全愉快） An old chinese saying may expre our hospitality:“Here come friends afar, exceedingly how happy we are!”

(一个古老的中国谚语可以表达我们的热情款待:“有朋自远方来，不亦悦乎！”)

Mr.Li and I will do as much as we can to make your tour pleasant and enjoyable。（李先生和我将尽最大努力使大家的旅行更愉快、有趣。）

I hope that your visit to this Beautiful Zhejiang province will be a happy and memorable experience in your life.

（我希望您来到这个美丽的浙江省将在你的生活中是一次愉快而难忘的体验。）

推荐第3篇：英语欢迎词

2.写一篇Farewell speech.内容为：你代表海南大学园艺园林/土木建筑工程学院全体研究生，欢送来自美国哈佛大学的布朗教授，对他在海大期间所作的学术演讲和给予学术研究上的指导表示感谢，并表达你的祝愿。

Ladies and gentlemen,

First of all , please allow me to expre a warm welcome to you on behalf of our School of Civil Engineering & Architecture of hainan university.We have been looking forward to seeing you for a long time.It is a very nice day today.Located on the Island of Hainan, Hainan University is the only comprehensive university in this province.Located in the capital city of Haikou in Hainan Province, Hainan University is bounded by Qiongzhou Strait to the north and Nandu Jiang River to the south.The campus is characterized by its tropical marine shoreline with coconut-scented breeze and undulating expanse of sea and lake waters rippling in the sunshine.Hainan University covers 150 hectares of land, offering an ideal surrounding for learning and growing in a domain of wisdom.Our School is relatively small between all school of our university.But it is one of the most popular profeion.

Since we are already here, let\'s make ourselves at home.Thank you very much.

Ladies and Gentlemen, The time has come for BULANG profeor to leave.It’s a pity that you can not stay in Hainan university any longer.Allow me, on behalf of our School of Civil Engineering & Architecture, then, to take this opportunity to say something by way of a farewell.First of all, I wish to thank you all for the speech you have given us in the past days.You have kept good time on all occasions, which made things a lot easier .Also, you have been kind enough to offer us suggestions on how to do better in the area of Academic research.I’d like to add that you are the best friends we’ve ever been with.Once again, thank you for your speech and guide.Enjoy your voyage!

推荐第4篇：英语社团欢迎词

英语社团欢迎词

各位家长，老师，同学：

大家下午好！您现在参观的是我校的英语社团。 // 本社团成立于2017年9月，旨在培养学生学习英语的兴趣。// 活动时间为每周四下午。

在这个社团中，我们会学唱英文歌曲，收听英语小故事， //

了解中国的传统节日—中秋节; //

也会了解一些西方的重要节日—万圣节。

在这里，我们很开心！欢迎您的加入！

2017.12.14

Good afternoon,everyone:

You are visiting our English club in our school.//

It was built in September, 2017.The purpose is to cultivate students\' interest in learning English .// We have the English club in every Thursday afternoon.

In the club ,we can sing the English songs, listen to English storties. // We can talk about the Chinese traditional holiday,for example : Mid-autumn festival; //

We know the important festivals in west country,such as :Halloween.

We are very happy at here.Welcome to join us!

2017.12.14

推荐第5篇：英语导游欢迎词

英语导游欢迎词

welcometo______!mayiintroducemychinesecolleaguestou?thisismr____from(chinainternationaltravelservice).hewilltravelwithuthroughoutthetripinchina.thisismr____,ourdriver.hisbusnumberis×

×*.mynameis______.iamfromcits.myjobistosmoothurway,careforurwelfare,trymybesttoawerurquestio,andbeurguide/interestduringurstayin______.ifuhaveanyecialinterest,pleasetellurtourleaderands/hewillletusknow.we`lltryourbesttomakeurstayin____apleasantone.wehighlyareciateurunderstandingandco-operation.好范文版权所有，全国文秘工作者的114!

推荐第6篇：英语导游欢迎词

【英语导游欢迎词】1

Good afternoon, ladies and gentlemen.【称呼语】

Welcome to Panyu.【表示欢迎】

Please sit down and relax.Your luggage will be sent to the hotel by another bus, so you don\'t haveto worry about it.【稳定游客情绪】

Let me introduce my team first.Mr.Zhang is our driver.He has 25 years of driving.My name is Gao Xiaoming, your tour guide, you may just call me Mi Gao, which is my surname.We\'re from the China International Travel Service(CITS), Panyu Branch.On behalf of CITS Panyu and my colleagues, I\'d like to welcome to you all.【略作介绍，再表欢迎】

During your stay in our city, we\'ll do everything poible to make your visit a happy experience.If you have any problems or requests, please don\'t hesitate to let me know.【提出建议】

You\'re going to stay at Panyu Hotel, a luxurious, five-star hotel.The hotel is in downtown, it is easy acce to many places of interests in Panyu.And you\'ll be staying our city for two and a half days.【提醒入住地点和时间】

There is one thing I must warn you against.You must remember the number of our bus.The number is 84645555.let me repeat: 84645555.【提醒游巴电话】

I hope you\'ll enjoy your stay in our city!

【英语导游欢迎词】2

Ladies and gentlemen:

Welcome to ______!May I introduce my Chinese colleagues to you This is Mr ____ from (China International Travel Service).He will travel with you throughout the trip in China.This is Mr ____,our driver.His bus number is ***.My name is ______.I am from CITS.My job is to smooth your way,care for your welfare, try my best to answer your questions, and be your guide/interest during your stay in ______.If you have any special interest, please tell your tour leader and s/he will let us know.We`ll try our best to make your stay in ____ a pleasant one.We highly appreciate your understanding and co-operation.

【英语导游欢迎词】3

Welcome to CHINA, Welcome to SHENZHEN

Please sit back and relax, Your luggage will be sent to the hotel by another bus,so you do not have to worry about it.

Let me introduce my team first.Mr x is our driver,He has 20years of driving underhis belt, so we are in very safe hands.I always call my English name is xxx,my Chinese name is xxxx,you may call me xxxx or Mrxx, which is my family name.we are from SHENZHEN OVERSEAS INTERNATIONAL TRAVE SERVICE,On behalf of xxxand my colleagues, I ’d like to extend a warm welcome to you all.

During your stay in our city, I will be you local guide, I will do everything poible to make your visit a pleasant experience.If you have any problems or requests,Pls do not hesitate to let me know.

you are going to stay at the Crown plaza hotel, a luxurious ,five star hotel, Althouth the hotel is not exactly in downtown SHENZHEN, it is strategically located with easy acce to many tourist attractions.As you will be staying in our city for two days, you will do well to remember the number of our bus and my Phone NO., the bus NO.is xxx ,my phone NO.isxxxx.let me repeat....

There is one thing I must warn you against, You must not drink an tap water in the hotel, because un boiled water might make you ill.

I do hope you will enjoy your time in our city.

推荐第7篇：导游英语欢迎词

作为一名导游，我们要有一定的英语表达能力，在带领外国游客参观的时候，我们要知道怎么用英文表达欢迎。以下是小编为大家整理好的导游英语欢迎词，欢迎大家参考学习哦！英语导游欢迎词【1】

Hello,everyone!

Welcome to Zhangjiakou.My name is Liujingzhen,a tour guide of Happy Jurney Agency.Our driver is Mr Li,and the car we take is a East branded,white coloured,with the number 666888.Please pay your good attention to it.I’m glad to serve as your guide today.Here,please allow me to expre our hornest greetings to all of you on behalf of our agency.Now,please keep your body-baggage in good care and be ready for getting on.(in the car)，Now it’s 8:00 sharp,January 7th,2005.With the new year’s happy atmosphere,I hope we can have a enjoyable holiday together.I have to remind you that the weather in the north is very cold ,so please keep yourselves warm enough.

Let me say something about our trip.Hebei is situated at the north of the lower reaches of Huanghe River (Yellow River).Its capital is Shijiazhuang.At the Spring and Autumn Period, because the Kingdom of Yan dominated its northern area, while the Kingdom of Zhao occupied its southern area, Hebei was called The Land of Yan and Zhao.

Now we are going to Zhangjiakou,it located in the northwest of Hebei, 1990 kilometers away from Beijing, is the border area of Beijing.There are 4 districts and 13 counties under the administration of the government,Zhangjiakou has a long history and there are many cultural relics and places of historic interests,which are kept as witne of history,telling us stories that once happened in this old land.(get off) Ok,we arrive at our destination now.Please take all your baggages,we are going to get off.Take is easy,we have enough time.Would you please give a second look to the car we take :East branded,white coloured.

Now this is Dajingmen Gate,it locates in the nouthern part of Zhangjiakou.Two mountains named Eastern and Western peace stand facing each other..In 1927,when general Gao Weiyue,the superior of Chahaer mounted it ,impreed by the plains and mountains,he wrote down such words:大好河山.These four words is of great strength,in compliance with Dajingmen.

Dajingmen Gate witneed the prosperity and downfall of the frontier tea-horse trade in the Ming Dynasty.It also made merchants both home and abroad gather in the leather metropolis, i.e.It became an important commercial pa because of the well-known leather, lamb and dried mushroom..In 1673,the twelfth year of Kangxi,emperor of the Qing,Wu Sangui rebelled.Under the leading of the emperor Kangxi,thousands of brave Qing soldiers outside the Great Wall croed Dajingmen Gate in force and marched southward,making a foundamental contribution to the repreion of the “Three Region Rebellion”.Shortly after that,Ge erdan,chief of a northern tribe,led his army to invade and disturb southward for several times,making a substantial lo to the busine between Zhangjiakou and Kulun,which is Wulanbatuo nowadays.So the eight busine men who had provided the Qing with consistant arms and surplies before and after Qing’s croing of the Great Wall,and therefore were granted great honor,wrote to emperor Kangxi,asking for a suppreion.

The emperor had the idea to suppre them long before,so in the year1697,he led punitive expedition against Ge erdan in person for the third time.The main troop acroed the very place: Dajingmen Gate,and marched northword.The local people gave a warm farewell to the army and served a good refreshment.Finally this war ended with the chief’s suiside.Under the suggestion of the local people when heard the happy news,a Literator called Zhang Zicheng wrote down some words:内外一统,which means all around China unified.Then they carved it on a piece of flat cliff.And now,although 300 yesrs has gone,it remains legible and in a good condition after so many years of corrosion of wind and rain.It embodies Chinese people’s desire for unity of country and peace of living.

Till now,our visit of Dajingmen Gate is going to be over.Wish today’s visit bring you satisfaction and enjoyment.

Ladies and Gentlemen:now we are on the way to the airport.In this departure time,I appreciate deeply our friendship.Although we only have spent le than five days together,we have visited Chengde Summer Resort and East Mausoleum of Qing,appreciated the beautiful sight of Baishang graland,watched the excellent performance and tasted the local flavour.

We can say that,this is a succeful and enjoyable experience,also the fruit of our efforts and cooperation.Fortunately,Mr Li and I had the chance of taking part in this meaningful and memmerable activity.Thanks sincerely for your help during our tour and wish you all happine in the travel of life.

英语导游欢迎词【2】

Good xxx, ladies and gentlemen.

Welcome to CHINA, Welcome to SHENZHEN

Please sit back and relax, Your luggage will be sent to the hotel by another bus,so you do not have to worry about it.

During your stay in our city, I will be you local guide, I will do everything poible to make your visit a pleasant experience.If you have any problems or requests,Pls do not hesitate to let me know.

There is one thing I must warn you against, You must not drink an tap water in the hotel, because un boiled water might make you ill.

I do hope you will enjoy your time in our city.

推荐第8篇：英语导游欢迎词

导语：欢迎词，是指客人光临时，主人为表示热烈的欢迎，在座谈会、宴会、酒会等场合发表的热情友好的讲话。以下是小编整理的英语导游欢迎词，欢迎各位阅读。英语导游欢迎词(1)

Good xxx, ladies and gentlemen.

Welcome to CHINA, Welcome to SHENZHEN

Please sit back and relax, Your luggage will be sent to the hotel by another bus,so you do not have to worry about it.

During your stay in our city, I will be you local guide, I will do everything poible to make your visit a pleasant experience.If you have any problems or requests,Pls do not hesitate to let me know.

There is one thing I must warn you against, You must not drink an tap water in the hotel, because un boiled water might make you ill.

I do hope you will enjoy your time in our city.

英语导游欢迎词(2)

Hello,everyone!

The emperor had the idea to suppre them long before,so in the year1697,he led punitive expedition against Ge erdan in person for the third time.The main troop acroed the very place: Dajingmen Gate,and marched northword.The local people gave a warm farewell to the army and served a good refreshment.Finally this war ended with the chief’s suiside.Under the suggestion of the local people when heard the happy news,a Literator called Zhang Zicheng wrote down some words:内外一统,which means all around China unified.Then they carved it on a piece of flat cliff.And now,although300yesrs has gone,it remains legible and in a good condition after so many years of corrosion of wind and rain.It embodies Chinese people’s desire for unity of country and peace of living.

Till now,our visit of Dajingmen Gate is going to be over.Wish today’s visit bring yousatisfaction and enjoyment.

推荐第9篇：总经理欢迎词英语

总经理欢迎词 Welcome Speech

尊敬的各位领导、专家： Honorable leaders & experts, 首先请允许我代表公司全体领导班子成员及千余名员工对您的到来表示热烈的欢迎和衷心的感谢！

First of all, please allow me on behalf of TBEA leadership team and more than thousands of staff to expre warm welcome and heartfelt thanks to your coming.长期以来，XXXXX为祖国电力事业提供可靠的产品和服务，承蒙各位领导、专家的厚爱，公司乘着国家经济迅猛发展的东风，以振兴民族装备制造业为己任，坚持走新型工业化发展道路，得到了较快的发展。公司产品质量稳步提升，品牌影响力显著增强。

For a long time, XXXXX has been dedicating itself to provide reliable products and services for the national electric industry.The company has always been focusing on revitalizing the national equipment manufacturing industry and sticking to a newly-industrial pattern.Thanks to the recognition of every leader and expert, the company has developed very rapidly with the opportunity brought by the boom of the national economy.The quality of our products has also been improved steadily and the brand influence has been obviously strengthened.今年，为提高对市场的服务保障及快速响应市场的能力，打造国际一流线缆企业，我公司投资XXX余亿元建设特变电工华东输变电科技产业园，届时将更好地满足贵公司高水平、高规格、高起点的电网建设要求。

This year, in order to improve the ability of guaranteeing the quality service and responding to requirement of the market fleetly, our company has been building TBEA Eastern Power Transmiion Science and Technology Industrial Park at an investment of XXXX billion yuan.Our company will reach the top international standard by then and better meet your requirement for power network constructing at a high-starting point, high level and high specification.我们将认真倾听贵公司对后期交流和合作的意见和建议，推荐新园区建成后的技术优势和设备保障能力，进一步提高我公司对贵公司的服务水平和保障能力。

Your advice and suggestions about the further communication and cooperation will be highly appreciated.The technological advantages and equipments guarantee capacity of new industrial park will surely enhance our service and safeguard for you 成绩的取得，离不开贵公司对我公司的信任和支持，我再次代表公司全体员工向贵公司表示衷心的感谢！XXXXX给予了我公司大力的支持和帮助。

It is because of your trust and support for us that we can get the glorious achievements.Hereby, again, I represent the whole staff of TBEA to expre my sincere thanks for the great help and support we received from you--XXXXXX!

推荐第10篇：旅游英语欢迎词

Meeting tourists at the Station (Tour guide Wang Gang is at the railway station to meet a tour group from Canada.Mr. Brown is the group’s tour escort.) Wang Gang: Excuse me, are you Mr.Brown? Stranger: No, my name is Wright. Wang Gang: I’m so sorry.Stranger: Never mind.Wang Gang: (seeing somebody else) Excuse me, is your name Mr.Brown? Mr.Brown: Yes.Wang Gang: Oh, Mr.Brown.Welcome to Shanghai.I’m Wang Gang, your local guide.Mr.Brown: Glad to meet you, Wang Gang.Wang Gang: Glad to meet you too, Mr.Brown.How was your trip? It was a quite long flight.Mr.Brown: Well, it was a bit bumpy at first, but on the whole, it was a nice trip.Wang Gang: How many pieces of luggage do you have? Mr.Brown: 32 altogether.And here are the luggage checks.Wang Gang: Good.I’ll ask the porter to take care of them.Is everybody here now? Our bus is outside. Mr.Brown: Oh, let me see.Yes, everyone is here.Wang Gang: Shall we go now? Mr.Brown: Yes.I think so.Wang Gang: Attention please, everyone.Please follow me to the bus.Note: 1 on the whole 总的来说，大体上，例如：

On the whole, you’ve done a good job.总的来说，你们做得很好。 2 local guide 地陪

National guide 全陪

3 pieces of luggage 表示行李件数，美式英语用baggage 4 luggage check or luggage claim card 行李认领牌 Put the following into Chinese Welcome speech Good afternoon , ladies and gentlemen , welcome to China ！ Welcome to Beijing! Confucius , our ancient great philosopher once said :“What a great joy it is to have friends from a far！” Today , with such great joy , on behalf of China Youth Travel Service Head office , I’d like to extend our warm welcome to all of you, our distinguished guests from the other side of the Pacific .I also hope that during your short stay in Beijing, you can not only satisfy your eyes and stomach, but also experience the real Chinese culture and have a better understanding of the Chinese people and its on-going reforms, which shaped the greatne of China.Please allow me to say a few words about myself.My name is Li Ming, you can simply call me Xiao Li.And this is our driver, Mr.Liu, who has been driving for more than twenty years, almost doubled my time working in CYTS.You’ll be using this vehicle during your stay in Beijing.So please take the trouble to jot down the plate number for future convenience: 31345.I’ll repeat: 31345.Got that?

Key to translation 下午好，女士们先生们，欢迎来到中国！欢迎来到北京！

我国古代伟大的哲学家孔子曾经说过：“有朋自远方来，不亦说乐乎！”今天，我很高兴代表中国青年旅游总公司，向来自太平洋彼岸的尊贵的客人们致以我们最热烈的欢迎。我也希望你们在北京的这短短的一段时间里，不仅能够看的满意，吃的满意，而且能够亲身体验中国文化，能够更深入地了解中国人民和正在进行的中国辉煌的改革开放。请允许我介绍一下我自己，我叫李明，你们可以叫我小李。这是我们的司机，刘师傅，他已经有二十多年的驾龄，几乎是我在青旅工作时间的2倍。你们在北京就会一直坐这一辆车，为以后方便，烦请几下它的车牌号31345.我再重复一遍，31345，记下了吗？ Homework: For most of you I suppose this is your first trip to China.While you are here, you will learn about our culture and history, as well as the realities of modern China.On the one hand , China is one of the oldest continuous civilizations in the world , with a history that reaches back over 5，000 years , on the other hand, the People’s Republic of China was established on October 1，1949.So , although we are among the oldest civilizations , we are also among the youngest nations of the world .Even with our long history, we are still a developing country, especially in the area of tourism.Years ago, for example, there were virtually no tour groups in China, but today, tourism has grown by leaps and bounds.We are building more facilities and training more personnel such as myself to accommodate and serve the growing numbers of people who are eager to visit China, and our long tradition of hospitality is legendary.We hope that this will be one of the special memories you’ll take home with you.

Tour-Guide Commentary on Wuhan Ladies and Gentlemen: Welcome to Wuhan.

Please sit back and relax.Your luggage will be sent to the hotel by another bus, so you don’t have to worry about that.

Let me introduce my team first.Mr.Wang is our driver.He has more than 25 years of driving experience, so you are in very safe hands.We will always be using the same bus while we are here in Wuhan, so I recommend that you write down the number on our license plate.There will be a lot of tour buses at the scenic spots we visit.If you happen to get separated from the group, you will have the bus number and still be able to find our bus.My name is Yang Lin and I’m from China International Travel Service, Wuhan Branch.I will be your guide during your stay in Wuhan.

On behalf of CITS Wuhan and my colleagues, I’d like to welcome you again to the beautiful Riverside City Wuhan.We will try our best to make your stay in Wuhan an enjoyable one.We’ll be visiting some amazing sights and scenery, tasting some local delicacies and having fun bargaining while shopping.If you have any special interests, please let us know and we will try our best to accommodate your needs.

You’re going to stay at Holiday Inn Tian An Hotel, a luxurious, four-star hotel.Holiday Inn Tian An Hotel is conveniently located in the city’s commercial, shopping & entertainment district, it’s 27 km from Tian He International Airport, 2 km to Wuhan Harbor, and 5 KM to the railway station.Holiday Inn Tian An Hotel with its prime location in the heart of the city is offering accommodation and service of international standard – the perfect place for busine travelers and the ideal base from or to your Yangtze River Cruise.Holiday Inn Tian An Hotel has well appointed guest rooms in a contemporary design.Each guest room is equipped with electronic door locks, energy saving device, individually controlled air conditioning, hairdryer, IDD line, satellite TV, minibar and refrigerator.Non-smoking rooms and rooms for the handicapped are also available.We will always inform you in advance when we meet to go somewhere and when we will have our meals.It’s very important that you always try to be on time.To make sure that we don’t have any problem, I’d like to remind you of the time difference.While you are traveling in China, you will always use Beijing Standard Time.Right now it is September 12 and the current time is 3:10 p.m.Please adjust you watches now, so that we can avoid any confusion later on.If you have any special interests, please don’t hesitate to let us know.Our job is to smooth your way, care for your welfare, answer any questions you have and aist you in whatever way we can.We will try to do our very best to make your stay a pleasant one.We really appreciate your understanding and cooperation.I hope you will enjoy your stay in my city.

第11篇：某英语导游欢迎词

XX英语导游欢迎词

欢迎词，下面小编推荐导游欢迎词大全，欢迎阅读，更多信息可继续留意!

英语导游欢迎词【1】

Good afternoon, ladies and gentlemen.【称呼语】

Welcome to Panyu.【表示欢迎】

Please sit down and relax.Your luggage will be sent to the hotel by another bus, so you don\'t haveto worry about it.【稳定游客情绪】

Let me introduce my team first.Mr.Zhang is our driver.He has 25 years of driving.My name is Gao xiaoming, your tour guide, you may just call me Mi Gao, which is my surname.We\'re from the China International Travel Service(CITS), Panyu Branch.On behalf of CITS Panyu and my colleagues, I\'d like to welcome to you all.【略作介绍，再表欢迎】

During your stay in our city, we\'ll do everything poible to make your visit a happy experience.If you have any problems or requests, please don\'t hesitate to let me know.【提出建议】

You\'re going to stay at Panyu Hotel, a luxurious, fivestar hotel.The hotel is in downtown, it is easy acce to many places of interests in Panyu.And you\'ll be staying our city for two and a half days.【提醒入住地点和时间】

There is one thing I must warn you against.You must remember the number of our bus.The number is 84645555.let me repeat: 84645555.【提醒游巴电话】

I hope you\'ll enjoy your stay in our city!

英语导游欢迎词【2】

Good morning, ladies and gentlemen, welcome to China! Welcome to x! With such great joy, on behalf of CITS, I’d like to extend our warm welcome to all of you.At first please allow me to say a few words about myself, My name is Wanli, you can simply call me xiao Wan.And this is our driver, Mr.Liu, who has been driving for more than twenty years, so don’t worry about your journey when you are using this tour bus.If you have some questions, please ask me, I’ll do all my best to answer it.At last, I also hope that during your short stay in Wuhan, you can not only satisfy your eyes and stomach, but also experience the real Chinese culture and have a better understanding of the Chinese people and its ongoing reform, which shaped the greatne of China.

Ladies and gentlemen: The time has gone by quickly and your trip to x is drawing to a close.It’s a pity that you can’t stay in our country any longer.Allow me , then, to take this opportunity to say something by way of a farewell.

I would like to tell you that it had been a great pleasure for me to spend the last few days as your guide.I have had the opportunity to meet and get to know you, and we have spend much time together.I hope you have enjoyed these last few days as much as I have.I wish to thank you all for the cooperation and support you have given me in the past several days.I’d like to add that you are the best group we’ve ever been with.

As you have probably observed, x is developing very quickly.I sincerely hope that you can come back in the future and to be you guide.

Once again, I wish everybody have a pleasant journey in x!

导游带团欢迎词【3】

游客朋友们：

早上好!很高兴能够在这个风和日丽的日子里与大家相识，首先自我介绍一下，我姓于，在座的可以可以称呼我为小于，这样显得更为亲切一些!!小于是xxx旅行社的一名专职导游，也是大家这次去xx的全程陪同导游!!在我旁边的驾驶座上的这位是我们此行的司机师傅，姓x，大家可以称呼他:x师傅，那接下去的这两天呢，就得辛苦x师傅为我们大家保驾护航了，那说到师傅呢，小曾在这里问大家一个问题啊，请问大家知道师傅的特长是什么:……是三心二意。为什么我要这么说呢，大家可以不要想错了啊，三心是:开车小心，态度热心，服务耐心，二意是:开起车来一心一意，对待客人全心全意，

那在这几天的旅途中，小于要是有什么地方做的不够好的请在座的各位领导多多指教，给我一个可以进步的机会，我也希望各位可以在这两天中支持以及配合我们的工作，可能我不是最优秀的导游，但我绝对会是一个最用心的导游，大家要是有什么问题有什么需要，都可以和我说，在我的能力范围内的，我会尽量满足您的要求。

接下去我跟大家简单的说一下我们这次的行程安排，

......

这就是我们这几天行程的安排，大家要是有什么意见或建义可以提前向我反应，我会做相应的处理，

现在我要跟大家强调一下出门在外的一些注意事项

1，出门在外安全第一，在这里指的不仅仅是人身安全还有我们的财物安全，在外面说句不好听的，要是有什么问题发生，不管是多么小的问题，总归心里会不舒服的，所以我希望大家自己要小心的包管好贵重物品

2，我们这两天有好几个餐是用团队餐，那大家经常出来可能都知道，团队餐只能是保证大家吃的饱，所以到时候大家觉得菜不够的话，可以自己加菜，要是菜的口味吃不惯，我倒可以和餐厅沟通尽量做得合大家口味

3，今天晚上我们要住在xx的，大家住的是双标房，大家可以自己拼，两个人两个人一间房。拿到房卡后先不要急着休息，先检查一下门和窗户锁得上锁不上，然后再检查空调和电视的遥控器是不是有，毛巾\\杯子\\是不是都有双份，要是没有可以打电话到总台，叫服务员送过来，宾馆里的床单毛巾不是都白色的么，大家在使用的过程中也请注意，不要染上其它的颜色这样的话就可以在第二天早上退房的时候减少不必要的麻烦了

4，那等会我会给在座的每一个人都发一个有我们旅行社的标志的帽子，希望大家可以：戴戴平安!而且你们在游玩景点的时候，小曾也希望大家可以带上帽子，这样子不容易走散

5、各位是以一个团队的形式出游的，在时间方面小曾希望大家都可以准时，不要迟到，因为一个人迟到而让整个团的人都等你，在这里我征求大家意见，我们订个小规距，要是哪个人迟到了，就罚他唱歌，要是再次迟到就罚他给大家加菜，那各位对我提的这个建议同意吗都默认了是吧，那好，到时候小x希望各位可以自觉遵守

6、出门旅游，旅游车就是我们的第二个家，希望可以保持车里的清洁，不要在车上吸烟，需要垃圾袋可以我讲，同时也记一下我们这个车的车牌号，„„

那我就讲这么多的注意事项希望各位不要嫌小x啰嗦哈，车程有x个小时，我们中途会进服务区停车，给大家一定的时间休息下，顺便唱唱歌，那你们知道唱歌是什么意思吗

第12篇：英语导游欢迎词Welcome_Speech

Welcome Speech

Good afternoon, ladies and gentlemen.Welcome to Shanghai.

Please sit back and relax.Your luggage will be sent to the hotel by another bus, so you don’t have to worry about it.

Let me introduce my team first.Mr.Zhang is our driver.He has 25 years of driving under his belt, so you’re in very safe hands.Ms.Lin, a recent college graduate, is a trainee tour guide.My name is Gao Xiaoming, but you may just call me Gao, which is my surname.It means “tall”, though I’m 1.7 meters.We’re from the China International Travel Service, Shanghai Branch.On behalf of CITS Shanghai and my colleagues, I’d like to extend a warm welcome to you all.During your stay in our city, Ms.Lin and I will be your local guides.We’ll do everything poible to make your visit a pleasant experience.If you have any problems or requests, please don’t hesitate to let us know.

You’re going to stay at the Sheraton Huating Hotel, a luxurious, five-star hotel.Although the hotel is not exactly in downtown Shanghai, it is strategically located with easy acce to many tourist attractions.As you’ll be staying in our city for two and a half days, you will do well to remember the number of our bus.The number is 84176.Let me repeat: 84176.The flight from San Francisco to Shanghai has taken you from the Western Hemisphere to the Eastern Hemisphere.The time difference between the two cities is 16 hours.Please reset your watches to Beijing standard time, which is 3:15 p.m.Although China spans five time zones, the entire country follows Beijing standard time. There is one thing I must warn you again.You must not drink any tap water in the hotel, because unboiled water might make you ill.I hope you enjoy your stay in my city.

Notes 1.under his belt: 有过经历

2.a trainee tour guide: 实习导游 3.with easy acce to: 容易去某地

4.from the Western Hemisphere to the Eastern Hemisphere: 从西半球到东半球 5.the time difference: 时差

6.China spans five time zones: 中国有5个时区

第13篇：长沙英语导游欢迎词

Good morning, ladies and gentlemen.Welcome to Changsha.My name is Wgm , a tour guide of CITA.I’m glad to serve as your guide today.If you have any question, please don’t hesitate to tell me, I’ll try my best to solve them.Now, please keep your body-baggage in good care and be ready for getting on.During your stay in Changsha, I’d like to remind you of two important things.Frist, As you’ll be staying in Changsha for three days, you will do well to remember the number of our bus.The coach number is 1234.Second, I have to remind you that the weather in Changsha is changeable, so please keep yourselves warm enough.Now we are traveling in Changsha downtown area.We will reach the hotel soon.After you get off the bus, you’ll be warmly welcomed by the hotel’s attendants and enjoy very convenient services.

I hope you will enjoy your stay in Changsha.Thank you for your attention.Now please take your personal belongings and get off the bus one by one.

第14篇：旅游英语贵州省欢迎词

大家好：

Hello everbody：

有朋至远方来，不亦说乎。

We are so happy to have friends like you coming from afar .我是你们这次的导游，我叫xxx。

I am your guide, my name is XXX.

我代表旅行社欢迎大家来到贵州。

On behalf of our company to welcome to guizhou.

在接下来的几天时间里，我将为大家竭诚服务，让大家旅途愉快。

In the coming days, I will be service for you at any time.

I\'ll do everything poible to make your visit a pleasant experience.

贵州省位于中国西南的东南部

Guizhou province is located in the southeastern part of southwest China.

贵州省地处云贵高原东部，平均海拔1100米左右。

It is located in the eastern yunnan-guizhou plateau to the east, average altitude of 1100 meters.

贵州位于亚热带湿润季风气候区，冬暖夏凉，气候宜人。

It is a moist monsoon of subtropical area with.The warm in winter and cool in summer.The weather is very mild.

年平均气温在15度左右。

The average annual temperature is about 15 degrees.

贵州是典型的喀斯特地貌省份。

Guizhou is a typical karst landform provinces.

有峰林、溶洞、瀑布、暗河等形态各异的喀斯特景观。

Have hoodoo, karst cave, waterfalls, underground river and so on.

贵州是多民族聚居的省份，除汉族外，还居住着48个少数民族，各民族历史悠久，形成自己独特的民族文化和习俗。

Guizhou is a multi-ethnic province, in addition to the han nationality outside, still lived 48 minority groups, each nation has a long history, and formed their own unique culture and customs.

此外遵义会址是大家到贵州来不可错过的地方。

In addition, the ZunYi meeting site is a must during your travel in Guizhou.

今天大家都很累了，那我们先回酒店休息，明天开始我们的旅程。

Today everybody is very tired, then we go to have a rest in the hotel, tomorrow, we started our frist visti.

在此我给大家说一下明天的行程安排。

Here I\'ll say the tomorrow\'s schedule.

首先，我们明天早上8点钟在大堂集合，然后前往区黔灵公园游览，第二景点游贵阳市标志性建筑——甲秀楼。

The first, we shall meet at the hotel lobby at 8:00a.m , and then go to visit the Qianling park.The second,we\'ll visit guiyang city landmark building -- JiaXiu floor.

中餐后参观阳明祠；

After lunch we\'ll visit Yang Ming shrine.

最后参观文昌阁。

The last we\'ll visit the Wenchang Pavilion.

下午5点结束行程。

And End our stroke at 5:00 p.m.

最后，祝大家玩得愉快。

Finally, I wish you all have a good time.

谢谢。

thank you

第15篇：英语导游欢迎词1

ladies and gentlemen:

Welcome to ______! May I introduce my Chinese colleagues to u ? This is my ____ from (china international travel service).He will travel with u throughout the trip in china.This is my ____, our driver.His bus number is ××*.My name is ______.I am from cites.My job is to smooth our way, care for our welfare, try my best to answer our questions, and be our guide/interest during our stay in ______.If u has any special interest, please tell our tour leader and s/he will let us know.We’ll try our best to make our stay in ____ a pleasant one.We highly appreciate our understanding and co-operation.……

第16篇：英语作文欢迎词（推荐）

英语作文8

欢迎词

A foreign delegation is to visit your university .You are aigned to make a welcome speech on behalf of your cla.Now write A Welcome Speech to expre your welcome, and make a brief introduction to your university.

It gives me great pleasure to welcome you to our university.Thank you very much for visiting our university in spite of your busy schedules.

Huatsing University, under the direct leadership of the China State Ministry of Education, boasts a tradition of academic excellence.Founded in 1943, Huatsing University has grown to a comprehensive university combining science, engineering, law and liberal arts.HU has an enrollment of 9527 degree candidates and 2046 members at faculty.HU, with the outstanding scholarly achievement, eclipses any other universities and colleges in China.HU students display their talents in a wide array of extracurricular activities and win a range of national awards.That's all.Thank you.

第17篇：英语商业书信

万用英文商业书信

Chapter I Establish the Busine Relationship

1.Requesting introduction to obtain busine

Dear Mr.Jones: We have been exporting cordle headphone for more than 12 years and are now desirous of opening connection with the most reliable firm in your country.We shall be obliged therefore, if you will introduce us to any capable concerns that are interested in cordle headphone busine.As for our standing and activities, we are permitted to mention First Commercial Bank, Taipei, as a credit reference.Any information with which you may favour us will be greatly appreciated and we earnest for your reply.

Sincerely

2.Asking for introduction of a poible agent

Dear Sirs: We wish to sell our automatic copying machine in your country, and should like to be put in touch with a company or individual who would be willing to represent us.On our part we can offer up to Bright copy machines with an international reputation, which have already been sold in many countries in Europe.The representative we are looking for should be experienced in this field, already doing the busine with buyer of office equipment, and having contacts with suitable outlet.Please kindly introduce us to some of the most reliable exporters.We look forward to hearing from you in the very near future.

Sincerely

3.Offering the services of selling agent

Dear Sirs: We understand that currently you do not have an agent in Taiwan and we would like to offer our services to you.For the past 5 years, we have been selling various of durable goods to wholesalers and large retailers in all part of Taiwan, and have built up a considerable number of well established connections showing excellent busine results.We are now having enough capability to expend our sales, and if you would agree to grant us as a sole agency, we will devote full attention to establish your products in Taiwan market.We have enclosed company profile to give you an idea of a list of services we can provide.If you are interested in our proposal, we will be please to provide our bank and trade

万用英文商业书信

references.

Sincerely yours, 4.Establish busine relations with a company recommended by Chamber of Commerce

Dear Sirs: We have contacted with your Chamber of Commerce, who recommended you as a poible agent for our products in your country.We manufacture the Best brand calculators and wish to extend sales over the whole American.Our pocket calculators have been highly succeful wherever they have been introduced, and we are confident that you will be able to build up a good market in a short time.Our catalog with the full range of our product is enclosed and you will notice that we offer a commiion of 20% on all orders.Please advise us if you are interested in representing us as well as the volume of busine you can do which would warrant our granting you as the sole agency in your country.

Sincerely yours,

5.Proposing to have busine connection

Dear Sirs: Last week we had a opportunity to see a display of your products at the Taipei International Trade Fair, and we are most impreed with their quality and low prices.We would very much like to offer you our services as a trading firm.We would also like to mention that we have excellent connections in the trade and are full experienced with the import busine for this type of product.In addition, we operate our own advertising agency, and we can utilize the latest marketing procedures quite efficiently.You can be sure of increasing your turnover considerably if we have the opportunity to promote sales of your products throughout Taiwan in the future.We look forward to your early reply.

Sincerely yours,

6.Asking for a reference

Dear Sirs: Thank you for your order of my 20 for electric typewriter Model No.NET-300.As this your first order with us and you have asked to be allow 30 days to remit payment, we would appreciated it if you could provide us with one or two credit references.Once we have contacted the credit reference you have supplied, we will immediately proce your order and send you a confirmation letter that it has been shipped.We look forward to welcoming you as a member of satisfied companies who have been

万用英文商业书信

using our products.

Sincerely yours,

7.Selling products

Dear Sirs: As your name and addre were listed in busine weekly, we are writing to you with a desire to open account with you.We are one of Canada largest exporters of busine machines.We handle a wide range of busine machines product.This products include: copy machines, fax machines, answer machines, and telephone, etc.We have enclose our catalog listing the completed product lines handled by our company and list of whole sale price If you have any question or would like to discu purchasing arrangements, please feel free to contact me.I will be more than happy to answer any questions which you may have.

Sincerely yours,

8.Establish an exclusive agency agreement

Dear Sirs: We have heard from our office in Taipei that you manufacture a wide range of printer and copy machines, and that you are thinking of expending into the Taipei market.We understand that you do not have any agent in Taipei at present, and for this reason we would like to offer our service to you.We would like to suggest a busine tie-up between us with your company handling the manufacturing and our company taking care of the market and distribution.We have enclosed our company profile to give you an idea of a list of services we can provide.We will contact you by phone early next week to hear your opinion on a poible tie-up between our companies.

Sincerely yours,

9.Receiving the establishment relations

Dear Sir: Thank you for your letter of June 4 offering to act as our agent of the European region.We are very interested in your proposition.In fact, we have planned to expend into European region for quite some time and we certainly hope that this will give us the opportunity to do so.We would like to discu the detail of establishing exclusive agency ties with your

万用英文商业书信

company and look forward to receiving a call from your Mr.Carter.Some of our detail we would like to discu may include the shipping arrangements, commiion base, and the import duties.I look forward to hearing from you soon.

Sincerely yours, 10.Offering simple

Dear Sir or Madam: We are pleased to announce a new product we just introduced on the market.Our new MIDMIGHT SUN solar battery has a capacity of 75 HR, which is nearly twice the capacity of most existing batteries.We are sending our most update simple, price-list, and sales promotion literature for you to evaluate.We suggest that you’d take the advantage of enclosed order form to ensure that you will completely satisfied.

Sincerely yours,

11.Informing of the alteration of price

Dear Sir or Madam: From August 23, the prices of our products will be raised by 20%.We regret this, but this increase has become un-avoidable in view of rising costs of labor and raw materials Our new price list is enclosed and all order post after September 23 must be invoiced at the new rates.We regret very mach that it has been neceary to make this increase.

Sincerely yours,

12.Inquiring the reason of no order

Dear Sir or Madam: We have had the pleasure of receiving several orders from you over the past five years.However, as I was checking our list of special customers, we noticed that we haven’t contacted each other nor received any order from you in near 6 months.We then began to wonder whether we had done some thing which disappointed you.Or we did not have the exact product you wanted the last time we contacted each other? Or is it simply you do not need to order anything at this moment? Whatever the reason is, I would really like to know how you are doing and whether we can be of service to you.We would welcome your straightforward comments, thank you so much.

Sincerely yours,

万用英文商业书信

13.Replying to client with first inquiry

Dear Sir or Madam: Thank you for your letter asking for our catalog of new bicycles.We have pleasure in enclosing of our illustrated catalog.In addition to our price list, we have also included some promotional materials which explain the product attributes as well as how to use them.Our bicycles are very fashionable and tremendously popular with your people in American and European If you place bulk order, you may receive up to 40% off the retail price, depending on the product.We appreciate you are interest in our product and hope to hear from you in the near future.

Sincerely yours,

14.Referring to a back reference

Dear Sir or Madam: New Century Trade Co.Ltd., 2757 26th Street Singapore has placed an order with us for $100,000 worth of merchandise and list you as a credit reference.We would appreciate you sending us information regarding New Century Trading Co.Ltd.’s credit rating.We are particularly interested in knowing how long Mr.Thomas Wilson the CEO of the company, has had an account with you and whether or not any of his debts are past due.We will, of course, keep any information we receive strictly confidential.

Sincerely yours,

15.Replying to the requiring of reference

Dear Sir or Madam: In response to your request for information about S.S.Taipei Company, we have enclosed the following summary of their activities with us.They own an office with the staff of 120 employees.Their annual purchase to US$50,000 and directors are quite responsible and reliable.This company has no large outstanding financial liabilities which we are aware of.We have done busine with them for over 3 years and have found them definitely reliable.Please understand that this is information only represents our opinion and we take no responsibility for it.

Sincerely yours,

万用英文商业书信

16.Declining to grant credit terms for the purchase

Dear Sir or Madam: We apologize for the delay in replying to your order for 80 Model EJ-828 high-speed microproceors.As your company is under a rather debt load at the moment, we feel that adding our purchase on top of it might cause cash flow difficulties.We would, of course, be happy to provide you with the high-speed microproceor on a Cod basis.When your financial situation has eased a little, we would welcome the opportunity to consider granting you credit terms.We would very much like to accommodate your needs and hope that our suggestion is of some help, we look forward to hearing from you.

Sincerely yours,

17.Requesting for an introduction

Dear Sir or Madam: I would like to ask a personal favor of you, if I may.I will be visiting Los Angeles, United States on June 4, and I remembered that you are acquainted with the mayor of that city.Would you be kind enough to write me a letter of introduction? I would be most grateful for your help.I look forward to hearing from you soom

Sincerely yours,

万用英文商业书信

Chapter II Inquiry/Reply to Inquiry 1.Asking for quotation – from existing customer

Dear Sir or Madam: We would appreciate it if you would send us an estimated based on the information given below.Item: JC – 1 juice mixer Quantity: 8,000 Payment: Draft at sight under irrevocable L/C Insurance: Effected by seller Shipment: December Freight: Sea Destination: Kaohsung As we need these above items in time for the holiday rush, please send us the estimate by fax or courier so that we have it no later than October 31.

Sincerely yours,

2.Asking for quotation – from the request of customer

Dear Sir or Madam: We received an inquiry from our trade connections in Britain concerning the supply of digital camera in large quantities.Therefore, please let us have full details of your digital camera so that we can pa on the information.We would be grateful if you would send us information about prices, poible quantity discount, terms of payment, and delivery schedules.We would like to mention that the connection has made a large number of regular orders with various goods made in our country over the past 1 year.We expect our client to make purchase in large quantities on regular basis, so we would like to pa on this information to them as soon as poible Your prompt reply would be appreciated.

Sincerely yours,

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3.Requesting for catalog and price-list

Dear Sir or Madam: We have seen your advertisement in the Consumer Data Magazine and would like to obtain full line of your product.We would appreciate if you would send us catalog of the newly launched model of electric home appliances along with their quotation at your earliest convenience We look forward to a prompt reply

Sincerely yours,

4.Asking for quotation to the agent

Dear Sir or Madam: We have learned that you are the sole agent for GAP of Asia.We would be grateful if you could send us price-list and catalogs Is it poible for you to grant special term for an annual trade of US$25,000? A visit from your representative will be greatly appreciated.We look forward to hearing from you soon

Sincerely yours,

5.Requesting early orders

Dear Sir or Madam: The advertising campaign is ready to begin on June 1 and will be very extensive.Experience shows that many inquiries and orders will follow the campaign, and sales will certainly increase.We would advise you to place an order immediately.

Sincerely yours,

6.Informing of the dispatch of catalog and simple

Dear Sir or Madam: Thank you for your letter of May 10 and your interest in our watch band.As request, we have sent you a copy of our product catalog and price-list today.A full range of the leather watch band has been mailed to you by simple post today, and you will see that in view of the fine quality attractive designs, our products are really of good value for their price We are willing to allow 10% reduction in price on all order over 1500 pieces.After receiving the credit reference, we would please to offer the following term: payment against bill of exchange at sight under D/P.

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It is pleasure for us to serve you.I look forward to hearing from you soon.

Sincerely yours,

7.Urging prompt order

Dear Sir or Madam: Thank you for your letter of July in which you inquire about our filtering system.All particulars are shown on the enclosed price list C.I.F.Taipei as request and our complete catalogs are sent by separate post.We can ensure you that these filtering system are very popular in Singapore markets, of which we have had much experience.If you wish to ensure to delivery before New Year, it will be neceary for you to place order before the end of this month as the demands is very heavy.We look forward to the opportunity of being of service to you.

Sincerely yours,

8.Emphasizing the low-price selling

Dear Sir or Madam: Thank you for your enquiry of October 20 for our new Design Camera DC-500.We have probably received detail of the excellent offer for cameras which are recently introduced to the world–wide market.You will note from the attached price-list that reductions up to 30% have been achieved.We are confident that you would be willing to take advantage of our low price to replenish your stocks in time for the New Year sale, and we look forward to receiving orders from you soon.

Sincerely yours,

9.Declining the request for discount

Dear Sir or Madam: Thank you for your letter of July in which you inquire about our electric home appliance.I have enclosed our catalog listing various type of electric home appliance available and their subscription fee.We note that you have requested for an additional 5% discount.We are quite earnest, of course, to meet your expectations and supply you with the merchandise which will enable you to complete in your market, but regret in our inability to make any further discount at present.In any case, I hope to hear from you soon.

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Sincerely yours,

10.Confirming the inquiry

Dear Sir or Madam: We thank you for your inquiry of November 20, and confirm our able sent today, in which we confirmed you that we could delivery part of require merchandise from stock, in accordance with the enclosed detail offer.Fro the balance, we should require at least 4 weeks from the date receiving your confirmation that this delivery is acceptable.Price: 1000 units US$5,000 C.I.F.Taipei Shipment: During November (3,500 units) Packing: Export wooden case Payment: Draft at sight under irrevocable L/C We hope your customers will find our terms and delivery dates satisfactory.

Sincerely yours,

11.Ensuring delivery requested

Dear Sir or Madam: In reply to your enquiry of September 3, we enclosed our detailed quotation, in addition, a complete set of samples was sent to you by expre airmail yesterday.We are happy to inform you that we can guarantee delivery of any of these within 5 days upon receiving your order.After receiving the credit reference, we should be pleased to offer the following term: payment against bill of exchange at sight under D/P.We are glade to make a 15% discount for an order of 800 cases or more.You can reply us to give your order immediate attention.

Sincerely yours,

12.Informing of the poibility of dispatch on F.O.B

Dear Sir or Madam: Thank you for your inquiry of October 21.For an order of 500 cases or upward, we could quote you US$258 per case C.I.F.San Diego.Delivery can be made free on board if you order can be dispatched within 7 days.Many thanks for your above inquiry.We look forward to receiving your order in the near future.

Sincerely yours,

13.Recommending the sent-out sample

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Dear Sir or Madam: We were pleased to receive you inquiry of July 3, and believe that you have received our catalogs and samples sent to you by July 7.These products have been contributing an outstanding sale and are superior to any similar product on the market due to their unique and popular designs.We are confident that it would benefit your sales if you stock them regularly.We are prepared to offer a special discount 15% on all orders exceeding $1,500.we advise you not to overlook this opportunity.We look forward very much to doing busine with you.

Sincerely yours,

14.Offering new product instead of old one

Dear Sir or Madam: We thank you very much for your letter of March 2 enclosing your order for 400 pieces of fine dining product.Like other manufacture, we have so little demand for this model that we had to cease the production.We believe, however, you will like our new substitutional product, a sample of which we are sending you with this letter.This has all the good quality of the old product but its appearance is much smarter.We have sent the samples by special expre delivery and await your immediate acceptance of the recommended goods.I look forward to hearing from you soon

Sincerely yours,

15.Replying to a customer interested in product

Dear Sir or Madam: Your inquiry about our desk lump model PH-628 has been referred to us, and we remember well the talk with you when you visited our stand.So far, we have received more than 300 inquiries after the exhibition in Hamburg last week.We are convinced that at this price our desk lumps are best value in the market.We are glad to say that we can supply any quantity and any kind of desk lumps from stock base on your specifications.You may be sure of immediate attention to your order, which we look forward to receiving.

Sincerely yours,

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16.Recommending substitute due to suspension of product

Dear Sir or Madam: Thank you for your letter of yesterday expreing interest in our PD-86 electric typewriter.We appreciate you interest but we can no longer supply the same model as the production has been discontinued.However, we are sure that our new product PD-88 is an excellent replacement.We have sent you the sample, price list and catalogs separately.We are sure that you will find a ready sale for its excellent quality, and it will certainly give you complete satisfaction.

Sincerely yours,

17.Declining the request

Dear Sir or Madam: Thank you for your letter of August 10 in which you required about the poibility of providing you with our client list.Unfortunately, we are afraid that we are unable to comply with your request.It is our policy not to release the names of our clients as it violates their trust us.The rights of our clients to their privacy are something we wish to respect.This is policy we maintain for all requests regarding such information and not specifically aimed at your request.

Sincerely yours,

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Chapter III Offer/Counter Offer 1.Offer

Dear Sir or Madam: Thank you for your inquiry of June 10 and we are pleased to offer you as following subject to our final confirmation: Commodity: CO-35 desk lump Manufacture: Progre industries Quantity: Sixty units Unite Price: $2,000.00 Total Price: 120,000.00 FOB Kaohsung Shipment: In one shipment to be dispatched no later than 10 days after receiving order.Term: Draft at 60 d/s under Irrevocable Letter of Credit We believe you will not find other terms as attractive as we offer.We hope you will find them satisfactory.Your early order is look forward to.

Sincerely yours,

2.Request for discount

Dear Sir or Madam: Thank you for your letter of may 11 which contained your offer and catalog of your Sport Goods products.To be honest we were somewhat surprised with the price you quoted.We were under the impreion that you would offer a sizable discount on large order.As we are planning to place orders with you on a regular basis, would you consider granting us 35% discount on our order? The shipping term and the delivery schedule that you offered in your letter of May 11 are

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fine as they are.Your consideration and early reply would be greatly appreciated.

Sincerely yours,

3.Offering special selling

Dear Sir or Madam: We see from our sales figures that you placed a considerable number of orders with us last year for our Lion Mark Japanese furniture.For our annual celebration, we would like to offer these goods at very special price of 30US$.We believe you will be willing to take advantage of our low price re replenish your stock.Order will be executed only on strict rotation, therefore we suggest you to fill in and return us the enclosed order from right away.

Sincerely yours, 4.Offering discount for large order

Dear Sir or Madam: By now you should have received our new price list giving details of the reduction in prices for all of our products, which come into effect on March 1.You will note from the attached price-list that reductions up to 30% have been achieved.The new prices are for minimum orders of US$50.000 and effective as from March 1.Immediate dispatch is guaranteed, since we hold ample stock.We appreciate you past favour, and look forward to serving you again soon at the new price.

Sincerely yours,

5.Declining selling offer

Dear Sir or Madam: Thank you very much for your letter of September 5 containing your offer for 50 tons of Argentine beef.We have reluctantly concluded that we will not be able to accept your offer.As the food season this year is near over, we will not be able to act on your offer for Argentine beef.We appreciate the offers you made in answering our inquiry and hope to have the pleasure to do busine with you at some other time in the future.

Sincerely yours,

6.Declining selling offer

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Dear Sir or Madam: Subject: June 25 counter-offer Proposal We have given a considerable thought to your proposal but regret to say that we cannot agree to you counter-offer.Although we would very much like to meet as many of your term as poible, we cannot air freight your order for the same price as by transportation.Our profit margin is too small for us to make any further conceion.We regret that your price do not allow us to accept the order.

Sincerely yours,

7.Requesting for the charging of terms of payment

Dear Sir or Madam: Many thanks for your offer of October 3 in response to our inquiry for your product XR-800.The conditions that you offered are generally acceptable to us.The only condition we would like you to reconsider is the terms of payment.Although you had offered 24% discount on our order, the unit price for the XR-800 electric shavers would still be $200.00.if you could agree to let us pay for the odder over a period of 1 year, we would then be ready to place a firm order.In view of the volume of our order, we hope you will agree to our request.Your consideration and early reply concerning this matter would be greatly appreciated.

Sincerely yours,

8.Requesting for the change of shipment

Dear Sir or Madam: Subject: Shipment of 50 cases of movies camera.Overall your offer is acceptable for us.However, we have completed our test marketing of your product and would now like to proceed on full-scale campaign.Therefore, we would like to request a revision on the delivery date.If this modification is poible without any change in the other conditions in your offer, we would like to place an order with you.We look forward to hearing from you soon.

Sincerely yours,

9.Requesting for discount order.

Dear Sir or Madam: We have had the opportunity to examine the samples and patters you sent us on the May 28.

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As we are planning to place a large order and hope to place future order on a regular basis.We had expected that the price would be much lower.In view of this situation, we would like to request a 25% discount for this order of 500 cases of Solex Solar battery.If you agree to this, we are prepared to make our order up to US$50,000.As we have to decide quickly, you immediate attention for this matter is greatly appreciated.

Sincerely yours,

10.Asking the situation of busine

Dear Sir or Madam: In reply to you inquiry, we sent you on May 26 the fully illustrate catalog of our wrist watches.We have not heard from you since, We would like to ask whether or not you have had a opportunity to consider our products.Perhaps there some areas which were not clear in our previous letter.If this is the case, please let us know as early as poible.We look forward to hearing from you

Sincerely yours,

11.Declining discount and recommending substitute

Dear Sir or Madam: Thank you for your letter of May 4 containing your counter-offer.Unfortunately, we are unable to supply you with the 20,000 electric wrist watches at the price you requested.However, we have an wrist watch which sells at a price closer to what you wish to pay.As an excellent substitute for this article, we would suggest you our Young range wrist watch.These goods sell at a price slightly below Single range.We are prepared to offer you a special discount on the above mentioned item to help you introduce them on to the market.We would appreciate if you would inform us you decision as soon as poible.

Sincerely yours,

12.Accepting the request for discount under condition.

Dear Sir or Madam: I was sorry to see that the term indicated in our letter of June 6 did not meet with your approval.The 20% discount you have requested is available for order of 300 kilograms or large.If you increase your order to this volume, we will be happy to allow 20% discount.We can

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meet the delivery schedule with no problem which you indicated in your letter to us, even with large order.While appreciating your order, we feel we must point out that our listed prices have already been lowered to the minimum poible, and our merchandise are not obtainable elsewhere at out rates.We look forward to a prompt reply

Sincerely yours,

13.Accepting the charge of term of payment

Dear Sir or Madam: In your request on September 23, we have reconsidered our payment term for the SZ-100 electric portable heaters which you would like to order.We have decided to grand you a one-year payment schedule to pay for 1,000 SZ-100 electric portable heaters that you plan to order.All the other condition of the offer remain the same as in our original offer of July 1 The terms of this offer are valid for 50 days.We hope that this conceion will result in a considerable increase of your orders.

Sincerely yours,

14.Accepting the change of shipment

Dear Sir or Madam:

Revision of Shipment Term for 250 Boxes of Scotch Whisky Thank you for your letter of October 15.In response to you request, we would like to revise the shipping term as follows: Shipment: have the 20 doz.Per case of Scotch Whisky repackaged in 25 doz.Per case.All other conditions of the offer which we made in our letter of October 9 remain the same.We look forward to hearing from you in the near future.

Sincerely yours,

15.Declining the offer

Dear Sir or Madam: Thank you very much for your letter of September 5 containing your offer for 300 dozen of soft drink.We have reluctantly concluded that we will not be able to accept your offer.After studying the detail of your offer with our marketing department, we found that the delivery schedule would not allow us to have sufficient time to distribute the products before the holiday shopping season.We appreciate the efforts you made in answering our inquiry and hope to have the

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pleasure to do busine with you at some other time in the future.

Sincerely yours,

16.Declining the counter offer

Dear Sir or Madam: Subject: June 25 Counter-offer Proposal Many thanks for your letter of June 25.We have given a considerable thought to your proposal, but regret to day that we cannot agree to your counter-offer, the price which you ask for is considerable lower than that of any suppliers we are aware of.We feel that you will not be able to obtain a better delivery schedule or a lower price than what we originally offered in our proposal. We hope you will reconsider our original offer.

Sincerely yours,

17.Requesting for the transaction with C.I.F

Dear Sir or Madam: We enclose herewith our order for leather watch bands, which please dispatch as quickly ad poible.As we are planning to order regularly from you, we have decided to have insurance included with freight costs, and would ask you to arrange insurance on Against all Risk in New York and send us detail.Your invoice should therefore be made out C.I.F.New York.The rate of insurance would be 20% to the invoice amount, and would cover all risks except war, warehouse, on scheduled sailing.

Sincerely yours,

18.Accepting counter offer under condition

Dear Sir or Madam: I was sorry to see that the terms indicated in our letter of June 6 did not meet with your approval.While I do agree that the price we quoted for the JS-190 Portable TV are slightly higher than those of similar products made by other manufactures.We believe you will find that the quality of our product is far superior than our competition, and we are the only manufacture that has a money-back gurantee.However, if you order a minimum of 3,000 units, we will grant you a 20% discount.While appreciating your order, we feel we must point out that our listed prices have already been lowered to the minimum poible, and our merchandise are unobtainable elsewhere at our rates.

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We await your conformation before proceing the order.

Sincerely yours,

19.Counter offer

Dear Sir or Madam: Thank you for your offer of October 3 for 500 cases of Solex solar battery.To be honest, we are somewhat surprise with the price you quoted.We were under the impreion that you would offer a sizable discount on large orders.As we are planning to place a large order and hope to place future order on a regular basis.We had expected that the price would be much lower.In view of this situation, we would like to request a 25% discount for this order off 500 cases of Solex solar battery If this price is agreeable with you, we are confident that we will be able to place order with you on a regular basis.We look forward to the pleasure of doing busine with you.

Sincerely yours,

Chapter IV Making an Order 1.Trial Order

Dear Sir or Madam: Thank you for your letter of March 30 and the brochures describing your product line.After studying brochures, we have selected twenty items for which we have enclosed our order.Payment of the enclosed order will be made on a draft at sight under our L/C opened upon receiving your conformation that the goods are currently available, and can be delivered by the April 30.We would like to mention that this is trail order and while we would eventually like to order merchandise on a regular basis.This will depend on our satisfaction with the goods as well as any other considerations you can give us concerning the price for the future orders.

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We would appreciate your prompt attention to this order.

Sincerely yours,

2.Making an order

Dear Sir or Madam: We have the pleasure of placing the following order with you.Item: SCD-2100A mixer Quantity: 100 units Unit price $50 Total order: 50,000 Term: Draft at sight under irrevocable L/C Delivery: By the end of November Shipment: By sea in one shipment Final shiping instruction will follow We hope you will kindly accept this order We would grateful for your greatest care in selecting good quality.We would reject the goods if there are any marks or blemishes on the surface.Our customs require these goods for Christmas Sales.So.Please send the goods by the end of November.Upon receipt of your reply we will open an L/C by cable.Please execute this order as soon as poible.

Sincerely yours,

3.Order Cancellation

Dear Sir or Madam: We offer to our letter of May 10 when we streed the importance of dispatching our order No.BAS-399 so that it may reach here by May 20.Since we have not received any information informing that the goods have been shipped, we have no alternative but to cancel this order.We regret this action, but hopefully you will understand that we have no other options, since our customers requested delivery by the date,

Sincerely yours,

4.Making the order under the condition

Dear Sir or Madam: Thank you for your letter of August 3 and the sample along with it.We tried the computer system samples and the softwares and were quite pleased with how will they worked.We enclosed our official order for 200 units which we understand you can

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supply from stock.We are planning a nationwide sales campaign of multimedia and computer products for the end of October, and we would like to introduce your products during this period.We would be grateful if you could arrange for this order being delivered no later than September 22.Therefore.We would like to reserve the right to cancel the order if you can not deliver the goods by the above date.We would appreciate it if you would confirm this order by fax or letter as soon as poible.

Sincerely yours,

5.Making a change in order

Dear Sir or Madam: Subject: Amendment to Order No.GT-1005 Thank you for your letter of June 18 confirming our order No.GT-1005.we would like to make a change in order No.GT-1005.The original order was for 50 cases of “Epoque 5.25” MD/2HD floppy disks.However, we would like to amend this to 150 cases.All other terms remain the same with the exception of total merchandise cost and shipping cost.We have enclosed an amended order from No.GT-1005 which indicates the changes made to replace the original order from.If this agreeable to you, we would appreciate receiving confirmation of the order.

Sincerely yours,

6.Making an order on account of agreeable offer

Dear Sir or Madam: Subject: Your offer of September 23 Please accept this letter as our official order for the merchandise in your offer of September 23.All of the terms mentioned in your letter are agreeable to us.We would like to place an order with you for 50 units of the JS-190 Sport Goods.The particulars are indicated on the enclosed Order Form No.KSW-290.the order number 3913 should be stated on all invoices and correspondence.We would appreciate a letter of confirmation as soon as you have proceed this order.

Sincerely yours,

7.Confirming order

Dear Sir or Madam: Please accept our sincere thanks for your letter enclosing confirmation of your fax order.All this items are in stock, and we can guarantee shipment to Indonesia well before

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February 22.It is our pleasure to have this opportunity of doing busine with you, and we are contain that you will be satisfied with the quality provided.We will inform you when your order is ready for dispatch.

Sincerely yours,

8.Declining order for the limit of production facility

Dear Sir or Madam: We thank you very much for your order of October 20.In order to meet the requirement in your specifications, we have to install a large scale of special equipments at our plant, and this would not be able to deliver before December without interrupting our normal production.After careful consideration on your request, however, we conclude that it would be better for us to decline your order, and hopefully you will understand our situation.Please contact us if you wish to pursue the matter with us in a difference way.

Sincerely yours,

9.Declining order for non-delivery

Dear Sir or Madam: We thank you very much for your order No.TBC-20192AF of March 21.We regret having to refuse this, because the requested delivery date dose not provides us with sufficient time to ship your order.The minimum period neceary for us to prepare for shipment is two to three weeks.We are anxious to sever you that but are sure you will understand the need for a little more time to meet your requirement.We hope there will be other opportunity for us to be service to you in the future.

Sincerely yours,

10.Asking for confirming order due to unsuitable terms

Dear Sir or Madam: Your order June 23 is received today, and we thank you for your co-operation and aistance rendered to us.However, before sending our official conformation, we have to inform you that we cannot accept your request of 30% discount.As we stated on our letter on June 10, we cannot poibly make any discount exceeding 20%.We promise you that we will give your order our utmost attention.We order ask you, therefore, to confirm this as early as poible.I hope we can be of servers to you and look forward to receiving a reply in the near

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future.

Sincerely yours,

11.Recommending time for purchase

Dear Sir or Madam: The advertising campaign is ready to begin on May 3 and will be very extensive.Experience shows that many inquiries and orders will follow the campaign, and scales will certainly increase.This is just the time to get your stock abundant before the first ad campaign.We strongly advise you to lay in at least a small stock beforehand.We believe that you will take advantage of this seasonal demand and favour us with an order.We would advise you to place an order immediately.We look forward to a prompt reply.

Sincerely yours,

12.Recommendation of substitute

Dear Sir or Madam: Thank you for your order of June 4.Unfortunately, your order goods Model No.RT-360 is now out of stock and will not be able to before the end of June.However we can offer a similar product Model No.GE-4 with slightly superior quality, which is in stock and is perhaps more suitable for your purpose.Please let us know whether you can accept this offer and receive the shipment of the goods which we have reserved for you.I hope we can be of service to you and look forward to receiving a reply in the near future.

Sincerely yours,

13.Confirming the requirement of order quality

Dear Sir or Madam: Thank you very much for your order of March 9 for 200 units of juice mixers.We have already begun duplicating your order.So far, we have duplicated half of pieces.It will take us another 2 weeks to produce the remainder.We can aure you that the quality is equal to the sample we sent you.You may rest aured that your juice mixer will be ready for shipment by April 8.

Sincerely yours,

14.Asking for confirming order due to price rising

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Dear Sir or Madam: We thank you for your order ST-6800 asking for the shipment during March.However, we regret our inability to book the order at the prices we quoted two months ago.As you may know, wages and materials have risen considerably in these days in addition to the increase of the taxes, and we are reluctantly compelled to adjust our price in order to cover the increase of cost.The lowest prices we can quote now are as follows: Model FX-US$300 Please inform us by return whether you may place your order at the adjusted prices.We look forward to receiving your reply.

Sincerely yours,

15.Recommending order on account of price rising

Dear Sir or Madam: Allow us too begin by thinking you for all you have done to secure a foothold for our products in your market.Meanwhile, your ability is highly regarded here.However, we have our own problem.Due to increasing in the cost of raw materials and the additional labor costs involved in the manufacture of our liquid crystal display, which together we have made it neceary for a price alteration.We think that even in this increase, the price of our product still slightly lower than that of our competitors in this market.Our new price list is enclosed, and all orders posted after September 23 must be invoiced at the new rates.We regret very much that it has been neceary to make this increase.We hope to be of best service to you.

Sincerely yours,

Chapter V Payment 1.Statement

Dear Sir or Madam:

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DATE: March 11,2001 INVOICE: No.CC-102 ORDER NO.FAD-45086AF Sold to: Hoya Trading Co.Ltd.Addre: Far East Building 7F, 33 Hsin-yi Rd, Taipei Quantity:

300 Product Number:

RT-360 Product Description:

Desk Lamp Price:

$3,000 TOTAL AMOUNT: $80,000,000 Thank you for your order.We appreciate it if you could pay the amount shown above within 40 days of receiving this invoice.Check may be made out to: Taylor and Brother Co.Ltd.Bank transfer may be made to our account at: First Trust Bank Taipei Branch Regular Account, Account holder: Taylor and Brothers Co.Ltd.Account Number: 0478-112-5024

Sincerely yours,

2.Informing of payment

Dear Sir or Madam: Thank you for shipping our order No.TBC-20192AF so promptly, and the shipment arrived safely on March 28.The entire shipment arrived in good condition, and we have already begun distributing them to our stores.We have asking our bank, Otek Bank, to iue a check for $80,000 as indicated on your invoice No.K-332.We appreciate the efficiency with which you handled our order.We hope to busine with you again in the near future.

Sincerely yours,

3.Replying to invoice

Dear Sir or Madam: Thank you for your reminder of August 3 concerning Invoice No.RT-115.We have discovered that payment had not yet been made due to an error on our side.I have enclosed a check for $20,000 to cover Invoice No.RT-115.We very satisfied with the goods you sent us in the last order and hope to place another order with you soon.Please accept our apology for any inconvenience this matter has caused you.

Sincerely yours,

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4.Asking for remittance (first)

Dear Sir or Madam: I would like to call your attention to Invoice No.RE-330 dated September 28.Our accounting department has mentioned that settlement of this invoice is now four weeks overdue.We are very concerned since you have already been prompt in making your payments.It would be greatly appreciated if you would settle this account by the end of this month.Let we take this opportunity to thank you for placing your order with our company, and we look forward to hearing from you soon.

Sincerely yours,

5.Asking for remittance (second)

Dear Sir or Madam: Thank you for your letter of August 3 in which you promised to remit payment for invoice No.39.However, so far today, we have not yet received your payment.Could you have, perhaps, made an error when making out your check or deposit slip.We would appreciate it if you could look into why payment has not yet reached us.We will fax you acknowledgment of payment as soon as we receive confirmation from our accounting department.We look forward to hearing from you soon.

Sincerely yours,

6.Asking for remittance (third)

Dear Sir or Madam: I would appreciate an explanation as to why, after three letters and ten telephone calls, you have not settled your account with us for invoice No.GT-1005.We hope you understand that the last thing we would like to do is to jeopardize your credit standing.We are sure you would want to avoid the unneceary damage to your reputation if we are force to take further steps to settle this account.Only you can prevent your reputation and credit standing from being ruined.Please do not delay any longer in contacting us regarding this matter.

Sincerely yours,

7.Asking for the remittance (final) Dear Sir or Madam: This letter is to inform you that our legal department intends to file suit against you to

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collect payment of Invoice No.BAS-399.Since you have failed to offer a satisfactory answer to our request for payment, we have no choice but to take this step.However, before our legal department takes this final action, let me make a personal advise to you to try and settle this account.I sincerely hope that we can avoid the inconvenience and unpleasantne taking legal action.If I do not hear from you by the end of the month, I am afraid the following letter you received will be from our legal department.

Sincerely yours,

8.Informing of the received payment of invoice

Dear Sir or Madam: Thank you for your check No.BA-301725 in payment for Invoice No.3094.We have enclosed a receipt for the $6,8000,00.Thank you for your very prompt settlement of invoice No.3094.We are glad that the products you ordered from us are doing well.We hope we have the pleasure of receiving additional orders from you again in the very near future.

Sincerely yours,

9.Asking for remittance

Dear Sir or Madam: We have rendered our April statement twice and regret that amount of US$50,000 is still outstanding.Please oblige us by instructing your bankers to cable remittance within 5 days.We would be grateful for an early settlement.

Sincerely yours,

10.Asking for L/C

Dear Sir or Madam: Thank you for your letter of February 15 containing your acceptance of your offer for 400 Model PT-250 typewriters.We ask that you promptly open an irrevocable L/C in our favour, valid until March 2.Upon receiving confirmation of your L/C, we will promptly complete shipment arrangements of your order.We will of course, notify you when we have completed the shipment.We are looking forward to your early and favorable reply.

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Sincerely yours, 11.Amendment of L/C

Dear Sir or Madam: Subject: your letter of credit for Order No.SR-780 We received your letter of credit No.SR780 and have now nearly completed preparing your order G-303 fro shipment.We have, however, found a discrepancy between the quantities of electronic lighter indicated on your order no.G-303 and indicated on your letter of Credit No.SR-780.order No.G-303 lists 20 doz.where as the letter of credit lists 15 dozen.We would appreciate your prompt attention to this matter.We will ship your order immediately upon receiving your amended letter of credit.

Sincerely yours,

12.Asking for extension of payment

Dear Sir or Madam: We received your invoice no G-303 of March 1 asking for payment of $10,000for twenty Mixers.Unfortunately we had large fire at our warehouse on tire inventory.Because of the loes we incurred from this accident and the immediate expense which cleanup has required, it would be very difficult for us to meet the payment deadline stated on your invoice.We would greatly appreciate it if you would allow us an extension of four months to pay this invoice.At that time, we will receive compensation from our insurance company and should then be able to meet our obligations.We hope you would understand our current situation and ask you for your patience in this matter.

Sincerely yours,

13.Granting the extension of payment

Dear Sir or Madam: Subject: Invoice No.RE-1993 Thank you for waiting us on your inability to pay your debt.We are terribly sorry to hear of your misfortune of the warehouse fire.Of course we will grant you a 3-month extension for payment of Invoice No.RE-1993.I have sent a copy of both this letter as well as your letter of October 3 to our accounting department so they will not send you a delinquent payment notice.You may rely on us to provide you with as much cooperation as we can.We hope your company will speedily return to normal operations.

Sincerely yours,

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14.Declining the request for extension of payment

Dear Sir or Madam: Subject: Invoice No.UA-988 Thank you for your letter of December 23.I am sorry to hear of the difficulties you are having with your distributors.We do sympathize with your current situation and understand how difficult it can be to try and collect payment.However, as we also have to meet our obligations to our manufactures, I regret to say that we are not able to grant a 6-month extension on Invoice No.UA-988.We believe that you will fully understand the reason of our decision.

Sincerely yours,

15.Explaining the deducted payment

Dear Sir or Madam: We have received your letter of August 15.The statement lists a purchase of US$7,500.00 for 16 Model M-22 machine tools, which I am sure that we didn’t make.Therefore we will be sending you payment to cover our September purchase minus the US$7,500.00.I would appreciate your looking into this matter so that our account may be cleared.

Sincerely yours,

16.Explaining the reason of delayed payment

Dear Sir or Madam: Your inquiry regarding a $60,000 outstanding balance for Invoice No.3115 was immediately checked against our record.We have discovered that the invoice was not received by our accounting department in time.To avoid any future delays in our seeing the invoice, May I suggest that all invoices be addreed to the Accounting Department, not to me personally.I have enclosed a check for $600,000 to cover Invoice No.3115.Please accept our apology for any inconvenience this matter has caused you.We look forward to the pleasure of working with you again in the future.

Sincerely yours,

17.Informing of the establishment of L/C

Dear Sir or Madam: Thank you for your letter of May 26 containing your official offer for twenty cases goods.

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We are pleased to accept your offer and would like to place our order with you.We have instructed our bank, First San Diego Trust Bank, to open an irrevocable letter of credit in your favour for $137,500.00.The letter of credit will be valid until July 15.enclosed are all of the documents that must be presented with you with your draft B/C (full set) Commercial Invoice (3 copies) Insurance policy The price you quoted us being C.I.F.Kaohsung the amount of our credit will cover the amount of your invoice, and also of the fright and insurance.

Sincerely yours,

18.Asking for Extension of L/C

Dear Sir or Madam: Subject: your order No.PA-201 We regret to find that our supplier can not get the shipment out here before the expiration of the shipment time February 25.We therefore, request that L/C No.2 be amended so the validity is extended to March 15.As we must have the L/C to complete shipping procedures we look forward to receiving your revised L/C very soon.We appreciate your understanding of this matter and hope this doesn’t cause you too much inconvenience.

Sincerely yours,

19.Order informing of opening of L/C

Dear Sir or Madam: We refer your letter of June 6 enclosing your Sales Contract No.5.Your acknowledgement of our Order No.40 has been received with thanks.In accordance with the terms agreed upon, we have instructed The Bank of ABC, New York to open an irrevocable letter of credit in your favor in the amount of US$65,000.The letter of credit will be sent to you through our advisory bank, Cranberry Productions, Inc in Los Angeles.Please let us know by cable as soon as the goods are ready for shipment.Your attention will be appreciated.

Sincerely yours,

20.Accepting order but requesting usual terms in next order.

Dear Sir or Madam:

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We thank you for your order No.RE-330 of June which we have accepted on the terms you proposed.As you know well, we always try to meet the reasonable demands of our customers.However we must ask you to realize that the conceion of this order is exceptional and the future orders can only be executed under our normal trade terms.We have enclosed our sales confirmation and look forward to receiving your repeated orders.

Sincerely yours,

21.Informing errors in statement.

Dear Sir or Madam: Subject: Errors in June Statement We have just received the statement for purchase we made in June.The statement lists a purchase of US$7,500.00 for 16 Model M-22 machine tools, which I am sure that we did not make.This purchase was listed as been made by Mr.King of the Taipei Office.As we have neither a Mr.king nor a Taipei office, the error may have been made by someone in your billing department.I would appreciate you looking into this matter so that our account may be cleared.

Sincerely yours,

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Chapter VI Shipment 1.Shipping advice

Dear Sir or Madam: We would like to confirm our fax informing you that your order No.BK-939 of March 30 for three mainframes has been shipped April 3 from New York on board the Victory.We are glad to enclose copies of shipping document for this order.Invoice 3 copies Bill of Loading 2 copies Insurance Policy 2 copies Packing List 3 copies We have drawn a draft on you at sight for the invoice amount under the Taipei Bank Letter of Credit No.LX-1108 through the Zentrum Bank, New York.Please honor the credit when it is presented to you.We trust that your consignment will arrive safely and look forward to receiving future orders from you.

Sincerely yours,

2.Confirming order and Informing of shipment

Dear Sir or Madam: We have pleasure in informing you that we have shipped the goods for your Order No.160 by the m/s May that left Kaohsung today.The shipped goods is scheduled to arrive at New York around June 10.Marks: A triangle with capital letter JF inside.New York American C/#1-12 Number of cases: 25 Gro weight: 2500kg Value of cargo: US$800,000 Invoice No.T-5800, together with B/L and sight draft are being forwarded to you through our bank, the ABC Bank of Taipei.We have drawn a draft on you at sight for the invoice amount under the National Bank Letter of Credit No.LX-1108 through the Zentrum Bank, New York.We would appreciate a conformation letter that the shipment has safely reached port.

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Sincerely yours,

3.Informing of the completing of shipment

Dear Sir or Madam: We are glad to confirm receipt of your order dated April 23.The dispatch will be by m/s Sunlight around May 22.We are also pleased to tell you that our bank has confirmed receipt of your draft.We trust that the goods will reach you in good order and give you full satisfaction.We look forward to the opportunity of filling your order again.

Sincerely yours,

4.Informing of the delay of shipment

Dear Sir or Madam: We have completed proceing your order No.T-5800 for 3600 Model TZ-200 air duct, and everything is now ready for shipment.However, we regret to inform you that there no ocean-going veels which are traveling to your area during this period.We can ship your order by air fright, in which case we must ask you amend your letter of credit to reflect this change.We will wait for your instruction as to how you wish to have your shipped

Sincerely yours,

5.Commercial Invoice

Dear Sir or Madam: We have pleasure in forming you that we have shipped the goods for your Order No.160 by the veel Moonlight that left Kaohsung May 10.The shipped goods is scheduled to arrive at New York around May 28.We enclose our invoice for amount due, US$50,245.00.50 Portable Heater US$50,000.00 Flight US$160.00 Insurance US$85.00 Total US$50,245.00 We had handed the documents to the ABC Bank, Taipei to release them to you against payment through their correspondent in New York.

Sincerely yours,

6.Informing of the shipment of substitute

Dear Sir or Madam:

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We acknowledge with thanks the receipt of your letter of April 25.We are glad to learn that the articles we offered you have met with your approval.Your order for model No.OP-230 has unexpectedly exhausted our stock.As you asked for immediate shipment, we have substituted No.OP-321 at the same price.We trust you will find it more attractive.The dispatch will be by m/s Sunlight around May 22.The shipped goods is scheduled to arrive at New York around June 10.We trust that you will be satisfied with them, and we hope to receive further order from you in the future.

Sincerely yours,

7.Requesting for the alternation of shipping

Dear Sir or Madam: The veel originally chartered to transport your order of 1,000 kilograms of coffee bean is too large to pa through Taiwan.Therefore the cargo must be loaded onto 3 smaller veels in order to pa through the canal.The increase of the cost and insurance would be enormous.If you agreed to the alternatives, we would be grateful if you send us the amended L/C as soon as poible.We will immediately ship your order upon receiving your amended L/C.

Sincerely yours,

8.Informing of the breakage of the goods

Dear Sir or Madam: We received your consignment of 8mm movies camera this morning.However, while examining the product, we found that the 8mm movies camera packed in case of No.4 were severely damaged and are not able to sell in the market.Obviously, this case had been either struck by heavy object or dropped.We informed this situation to the shipping company right away and obtained an endorsed receipt of “A case was badly damaged on one side”.The survey’s report is attached for your information.We would also appreciate it if you could look into the reason for the damage.

Sincerely yours,

9.Asking for payment under D/P against shipment

Dear Sir or Madam: We are pleased to inform you that we have shipped your order of 200 units of Model ET-100 product to you by Tristar, which left Taiwan on November 30, and is due to arrive

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in London on July 10.We enclose our invoice for the amount due, US$80,000.00 we have drawn on you for this amount at sight attaching the shipping documents to our draft.We trust you will honor our draft upon presentation.

Sincerely yours,

10.Requesting for delay of shipment

Dear Sir or Madam: Thank you for your Order No.T-500 received January 20.we are aware that in our letter of January 22 we promised to have all order delivery by two weeks from receipt of your order.We now find that the components needed for these products have been held up in Canada and may not arrive in time for us to have your order delivered within two weeks.We shall of course, do our utmost to complete your shipment by the date specified.However, a delay of two weeks found to be unavoidable.Please accept our apologies for the delay and the inconvenience it had caused you.In the meantime, we will keep you informed as to progre of this iue.

Sincerely yours,

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Chapter VII Making Claim/Apologies 1.Indicating proper packing

Dear Sir or Madam: While putting the machines together we found that 2 of the carriages can not roll on smoothly, and we in fact out of alignment.We think this has come from a rough handling of the case, and we are wondering at which part of the journey this occurred.From looking at the outside of the case, it certainly indicated that they have been either dropped or badly stowed.Fortunately, we are able to adjust the alignment without too much trouble; however, we would ask you to send further consignment by container service and use soft packing all round the machines, not just under and cover.Our experience has taught that these precautions should be able to prevent a recurrence of damage.

Sincerely yours,

2.Asking for the dispatch of substitute due to breakage

Dear Sir or Madam: We have received your shipment covering our order No.SN84050 of 250 units of smoke detectors and found that eight of the cases are under a severely damaged condition.The attached survey report states that 80 sets of smoke detector were severely damaged, and they can not be sold as new.Therefore, we ask you to ship the replacement as soon as poible, meanwhile, we will raise our claim to the insurance company.Please do pay special attention on this matter.

Sincerely yours,

3.Informing of the inferior goods

Dear Sir or Madam: Subject: Breakdown of electric Mixer Model No.PH-61 We have been using 35 of your electric mixers Model No.PH-61 in our office for about

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two month now and have experienced some serious problems with nearly all of them.Most of the Electric Mixer burn out their fuses after only 3 or 4 hours, in addition, we even experienced some smoke coming out of the base of several of the electric mixers.We have always rely on the excellent quality of your supply, and this time we are in particular disappointed because these articles are for our new customers.As the goods are in no condition to be sold, we are awaiting for your instruction regarding their disposal.

We look forward to your prompt and favorable reply.

Sincerely yours,

4.Reply of claim of breakage

Dear Sir or Madam: We received your letter of June 30 in which you expreed concern over the damage to your shipment of 450 units of lumps Order No.T-104.We are sorry to hear of the inconvenience that damage has caused to you.We can only aume that the shipment was damaged while it was being unloaded or while it was being trucked to your warehouse.The signature on the loading documents shows that everything was under perfect condition at the time the goods were packed onto the ship.Although we will investigate from our end, I suggest that you contact the trucking company that handled the delivery.If you need anything else, we will be more than willing to help you in any way we can.

Sincerely yours,

5.Apologizing for breakage and dispatching the goods

Dear Sir or Madam: We regret to see from your letter of August 25 that two bags of our shipments arrived in a badly damaged condition.Proper measure will be taken to prevent a recurrence of similar error in the future.We have sent a new set by air immediately and would like you to return the faulty ones at your convenience with freight forward to our company.We sincerely apologize for this most regrettable mistake.

6.informing of the different shipment

Dear Sir or Madam: We have received today the 450 pieces of ties which we ordered on October 10.Since we still have some of your last shipment and want to use them with the new goods, but the difference in color makes this impoible.We are returning 50 of these by air mail, and would appreciate if you can replace the

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whole in correct color.Regarding the air freight, we will cover the extra cost from air freight.

Sincerely yours,

7.informing the miing part of the shipped goods

Dear Sir or Madam: We are writing concerning the juice mixer Model No.EJ-828 delivered on October 10.According to your catalog, the Model No.EJ-828 juice mixer which we ordered should come with the spare parts.However, after unpacking the shipping crate, we found that none of the machine had spare parts.This is the first time from all our previous transactions that the mistake like such has occurred, and we hope you will do your utmost to fix it at once.We look forward to receiving the above miing item as soon as poible.

Sincerely yours,

8.Apologizing for miing part of the shipped goods

Dear Sir or Madam: Thank you for your letter of October 2 concerning the miing AA size batteries for your 10 electronic wrist watches Order No.T-501.The batteries for the wrist watches have been placed on board a UPS plane, and you should be getting them within this week.We sincerely apologize for the trouble which this may cause you and will certainly take all poible step to ensure that such a mistake will not happen again in the future.I will contact you sometime next week to see if you are satisfied with everything.

Sincerely yours,

9.Return the inferior goods

Dear Sir or Madam: Subject: Return Model No.ET-100 translation machine Since we started selling these translation machines in our store, nearly half of customers have returned them saying the service stopped working after couple weeks.Upon inspection of the translation machine, we found that the batteries in most of them leaking.We have no choice but have to take the remaining translation machine off our shelves and offer to refund the purchasing price to our customers.This has caused considerable embarrament to us.We would to appreciate it if you could check with your supplier of batteries to find out how this problem came out.

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Sincerely yours,

10.Apologizing for the mistake of invoice

Dear Sir or Madam: Subject: adjustment to September in 2000 statement Thank you for your letter of November 8 in which you mentioned the error in your September statement.I check with our accounting department and found that a computer typing error resulted in your being billed for an order of another customer.I have cautioned our accounting department to pay special attention when entering data into the computers and can aure you that we will do our best to ensure that similar problem will not happen again.You have been an important client for many years, and we feel that any mistake is unforgivable.Please accept my sincere apologies for any inconvenience this has caused.

Sincerely yours,

11.Apologize for discrepancy

Dear Sir or Madam: We are sorry to learn from your letter of Nov.3 that 78 pieces were found to be unsatisfactory.We have sent a new set by air immediately, and would ask you to return the faulty ones at your convenience with freight forward to our company.Apparently, this was due to the negligence of our production department.Proper measure have been taken to prevent a recurrence of similar errors in the future.We sincerely apologize for this most regrettable mistake.

Sincerely yours,

12.Apologizing for the mistake of shipment

Dear Sir or Madam: We have received your letter of Aug.in which you complained the different goods we sent to you.The 700 ACLS-2011 clock to replace the three Swedish furniture we sent to you by mistake have been loaded on to a plane and should be reaching you by end of next week.The mistake may have been due to an error by our dispatching center.Please accept our apologies for the inconvenience this must have caused to you.Thank you for your patience and my best personal regards to you.

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Sincerely yours,

13.Complaining the disaccordance of amount in invoice

Dear Sir or Madam: Referring to your invoice No.S-1200 of March 28, we have to point out that you have made an error in the calculation of credit sale during last month.We have calculated the correct amount to be US$5,000, not 50,000 as shown on the invoice.Our check for the former amount is enclosed but we should be appreciate if you would amend the invoice accordingly.

Sincerely yours,

14.Apologizing for the mistake in invoice

Dear Sir or Madam: Subject: Adjustment to invoice No.BT-10901 Thank you for your letter of September 8 in which you mentioned the error in our Invoice No.BT-10901 statement.I checked with our accounting department and found that a computer typing error resulted in the wrong sales amount in your invoice.I have cautioned our accounting department to pay special attention when entering data into the computers and can aure you that that will do our best to ensure that similar problem will not happen again.Please accept my sincere apologize for any inconvenience this has caused.

Sincerely yours

15.The doubt of non-delivery by forwarder

Dear Sir or Madam: Our order No.84234 was placed on January 10, which should have been delivered by now, but there is no sign of shipment, although documents have been received by our bank long ago and we were informed of the dispatch from you.We had promised to supply our customer before January 20, and we are now in the very awkward situation of having to tell them that the products are not yet available.Re would be grateful if you could check into what happened to the shipment.We appreciate if you keep us informed as to the progre you make in investigation of our shipment.

Sincerely yours,

16.Apologizing for the non-delivery by forwarder

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Dear Sir or Madam: We acknowledge your concern in your letter dated March 14 regarding the non-delivery of your consignment of tiles.We have contacted our forwarder, who informed us that your 2,000 cases were mistakenly unloaded at San Francisco, and are now waiting to be transport to your port.The forwarder has been instructed to send the cases by any earliest shipping opportunity, which we understood to be the M/S Sunlight and is scheduled to arrive your port on March 30.We apologize for any inconvenience which may cause you and your customer from this mistake.

Sincerely yours,

17.Reply to the claim of inferior goods

Dear Sir or Madam: We are very sorry to read that you are experiencing problems with our LF-100 copying machines.We will, of course, immediately refund you the amount paid for invoice No.REF-3064 for this shipment and reimburse you for the cost of shipment the LF-100 back to us.However, if you would rather have another shipment of MDZ-1000 copying machines, please fax me and I will personally check them that every one is in perfect condition and air freight to you.If you choose to have another order of MDZ-1000, we will keep your original payment for the order.We hope this above mentioned solution is acceptable to you.

Sincerely yours,

18.Complaining the delay of shipment

Dear Sir or Madam: Subject: delay of Order No.H-301 In your letter of April 15, which confirmed that our shipment of aerosol room deodorizer Order No.H-301 had been placed on board Liberty; you stated that we could expect delivery of the merchandise no later than April 23.However, as of now, we have not yet received the shipment.It is very important that we have the shipment by no later than the end of this month If you cannot aure us that the delivery problem will be solved, we are afraid that we will have no choice but to find another supplier.We would be grateful if you would check into what happened to the shipment.

Sincerely yours,

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19.Complying with order cancellation due to the delay of shipment

Dear Sir or Madam: Upon receiving your complaint regarding our delay of shipment, we are very sorry that we have not been able to deliver your order on time.The delay was caused by the belated arrival of raw materials.We have put all the effort, but still was not poible to make goods in time.We regretfully to comply with the cancellation of orders, but we also trust that you will give us the chance of quoting again next time.

Sincerely yours,

20.Order cancellation for the delay of shipment

Dear Sir or Madam: Order No.3919 arrived April 10, two weeks after the agreed upon delivery date.In this order, we had especially stipulated that the date of delivery for March 27.while we do understand the circumstance which caused the delay, because the season here has already ended, we no longer need the 60 water purifier we order on March 8.We hope you understand our situation in this matter and believe there will be other opportunities for us to do busine with you in the future.

Sincerely yours, 21.Apologizing for the delay of shipment

Dear Sir or Madam: We have received your letter of October 3, and would like you to accept our sincere apologies for the delay of your order for the electric juice-mixer.An unexpected delay has occurred when the veel contracted to ship your order suddenly needed repairs.We are glad, however, your shipment will be ready next week, and hopefully, they will arrive in time for the peak season.Please accept our apologies for the delay and the inconvenience it has caused you.

Sincerely yours,

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Chapter VIII Social Event 1.Informing of the amalgamation of the companies

Dear Sir or Madam: We are pleased to inform you regarding the merger of our company with XYZ Corporation , Swi, which will come to be effective as of September 20,2001.New company name will be Marcopolo Trading Co., Ltd., with headquarters at No.90, Nan-king E.Road, Taipei.All telephone and fax numbers will remain the same.It will allow us to shorten our delivery times as well have a much wider distribution network.Cost saved in distribution will be reflected in the form of price deductions.Everything else will ramian the same.We look forward to maintaining the busine relationship and continuing the efficient service which our customers appreciate.

Sincerely yours, 2.informing of the establishment the company

Dear Sir or Madam: We should like to bring your notice the fact that we have established ourselves as a trading company on December 20 under the following name and addre: Addre: 2725 26th Street, San Diego USA

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Telephone Number: (807)749-3846 Fax number: (807)749-3845 Enclosed please find our illustrated catalogs, price-list and order forms for your convenience.We look forward to the opportunity to serve you in the near future.

Sincerely yours,

3.informing of the opening of branch

Dear Sir or Madam: We are pleased to inform you that on April 10, we shall be opening a San Diego branch at following contacting detail: 672 Main Street, San Francisco, California, American.The key contact person at the branch will be Mr.Carter, who was the Sales Manager of XYZ Corporation for many years.We hope to have pleasure of welcoming you to this new office soon.

Sincerely yours,

4.Informing of the expanded busine

Dear Sir or Madam: We are pleased to inform you that we have now enlarged our exercise machine department and considering to increase new lines in our current stock.Please send a complete range of catalogs and samples which are in production.If we decide to sale you goods to the market we want you aurance that you will not sell to other companies in the United State.We expect that you can quote your lowest prices and wish to know whether you can supply from stock.

Sincerely yours,

5.Informing of the change of premises

Dear Sir or Madam: This note is to inform you that as of October 3, we have moved to a more spacious and convenient premises at the following addre: No.157, Roosevelt Road, Taipei, Taiwan.Telephone number: (02) 701-6920, Fax No.(02) 701-6927 We would happy to have your visit our new office if you are ever around.

Sincerely yours,

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6.Informing of discontinuing busine operation.

Dear Sir or Madam: We regret announce that our company will discontinue busine operations from October 2.Due to prolonged receion and high interest rates, we are unable to provide the type of services that our client deserve.We have made arrangement for all of our busine transaction to be handled by XYZ Corporation of Kaohsung, Taiwan.The XYZ Corporation will be contacting you in the near future to discu how they can best serve you.We hope this will not cause any serious inconvenience to your company.We appreciate your continued support and patronage greatly.

Sincerely yours,

7.Informing of the retirement

Dear Sir or Madam: Mr.Wang, the vice-president of our marketing, who has worked for over forty years, will be retiring at the end of March.Micheal, onr of our top young managers, will be taking over Mr.Wang’s responsibilities from March 20.Micheal will do his best to keep the good relationship that you and Mr.Wang have developed over the years.We shall like to take this time thank you for all the support which you have provide us.8.Informing of the death

Dear Sir or Madam: It is with our deep regret to announce the death of our General Manager, Mr.Joe Chen, after short illne.We believe that everyone who has come to know him will always remember the deep caring he had for all his employees, and the virtuous way he has managed the busine.We sure you will join us to offer our greatest sympathy to his window.

Sincerely yours,

9.Congratulating (company to company)

Dear Sir or Madam: I was very pleased to learn that your company opened a new branch office here in Kaohsung.The market here is quite active and I am sure you will do very well.I look forward to telling our client about your new branch and its services.As your company continues to grow and prosper, let us know if we can be of any

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aistance to you

Sincerely yours,

10.Congratulating (company to personal)

Dear Sir or Madam: I was very pleased to read in World Fortune that you have been promoted to the managing director of the Hong Kong office.Your promotion reflects the succe you have accomplished for your company and your outstanding contributions to the busine community.We believe that you will succefully meet all of the challenges of your new position.I wish you continued succe and all the best for the future.

Sincerely yours,

11.Congratulating to birthday

Dear Sir or Madam: My wife tells me that you are expending you second child coming summer.Congratulations! Both of you must be proud and excited for this.Please accept my sincerest wishes and congratulations.May this new member of your family bring you fulfillment and joy.

Sincerely yours,

12.Congratulating to wedding

Dear Sir or Madam: I was delighted to hear that you son Stephen is getting married this Christmas.Both of you must be proud and excited for this.I have sent a small token for him to celebrate this wonderful occasion.The gift will be sent to you home by next weekend.Please give it to Stephen along my warmest wishes.Congratulation to you and your wife at this happy moment and my best wishes to your son and his wife-to-be for a life filled with joy and happine.

Sincerely yours,

13.Congratulating the opening of new company

Dear Sir or Madam: We at Taipei would like to expre our best wishes to all of you at Toyo Data on the

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opening of your new facility in Taiwan.The market here is quite active and I am sure you will do very well.I look forward to telling our clients about you new branch and it services.Again, please accept our heartiest congratulations and best wishes to your company.

Sincerely yours,

14.Congratulating the annual celebration

Dear Sir or Madam: Please accept our sincerest congratulations on your company’s 12th anniversary.ABC Company has long been active in marketing contributions to both the busine and the community.We are very pleased that your company is getting the recognition it deserves.We at trend Taiwan are honored to have taken part in your growth and extend our best wishes to all of you for further succe.

Sincerely yours,

15.Replying to the concern to illne

Dear Sir or Madam: Thank you very much for your card and words of encouragement while I was in the hospital.They all helped me tremendously during the recovery from my surgery.I am now at home recuperating and expect to be back at work next month.I will call you once I return to office, but for now, please accept my sincerest regards and appreciation.I look forward to seeing you again when I am gioing better

Sincerely yours, 16.Condolence

Dear Sir or Madam: I was deeply saddened to know that your father has paed away.I shall always remember vice-president with fondne and gratitude for all of the kindne he showed me.He will surely be long remembered by all of whom had known him and worked with him.Please accept my deepest sympathies to you during this difficult time.I have enclosed my private phone number.If you need me at any time of the day or night, please give me a call.

Sincerely yours,

17.Expreing concern to customer in disaster

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Dear Sir or Madam: We are very sorry to hear that your office suffered a severe damage from the flooding.However, I was relieved to learn that no one was badly injured.I heard that clean-up operations have already begun and you will be back in busine in 2 weeks or so.If you need any help in getting your office back in shape, please feel to phone us.

Sincerely yours,

18.Gratitude for the hospitality during a stay

Dear Sir or Madam: I just wanted to write you to thank you for looking after me during my stay at your company over the last two months.I arrived safely back in Taipei last week, and I’m still trying to adjust to being back in Taiwan.My visit to the Unite States would not have gone so smoothly had it not been for your help.I will have great pleasure to return some of the hospitality you showed me while I was in the USA.I hope you have the opportunity to come to Taiwan in the near future.

Sincerely yours,

19.Gratitude for the corporation

Dear Sir or Madam: We are very grateful for you participation in the Taipei Land Project We were very impreed with the work your group put into the survey report and will happily recommend your services to our other departments.If you don’t mind, I would also like to refer your name to our clients as well.You can be aured that we will contact you again should we have any other similar projects requiring your outstanding expertise and profeionalism.Sincerely yours, 20.Gratitude for the appointment of agent

Certainly, we are very excited to hear that we have been appointed as the agent in Taiwan.We also appreciate your comments on the succe of our previous job, we will definitely do our best to make it even better.We look forward to meeting with your Regional Manager next week in regards to the agreement.

Sincerely yours,

万用英文商业书信

21.Gratitude for attending a party

Dear Sir or Madam: Thank you very much for taking the time to attend our Christmas party last Friday.Although we have several opportunities to meet through busine, it is always a pleasure to spend an evening with our friends in a relaxed way.We have small gatherings several times a year, so I hope you will be able to attend some of them.I look forward to seeing you again soon.

Sincerely yours,

22.Accepting invitation

Dear Sir or Madam: Thank you for your kindly invitation to your Christmas party.It gives me great pleasure to accept your kind invitation.I wouldn’t mi the party for the world.I’m looking forward to sharing holiday cheer with everyone.I’ll see you on December 25.

Sincerely yours,

23.Invitation for a dinner

Dear Sir or Madam: We will have a dinner party to welcome the honorable Mr.Tom Jones to Taiwan.There will be guests from nearly every country where we have offices, do it should be a very pleasant and entertaining evening.The dinner will be held in the Tower Building of New Century from 6:10 to 8:30 PM on December 31.The dre will be formal, with white tie and tails for gentleman and floor length gowns for the ladies.We would appreciate a reply as to whether you can attend by November 30.Please use the enclosed card to reply.

Sincerely yours, 24.Invitation to giving a speech

Dear Sir or Madam: It is our honor to invite you to lecture in our International Investment Symposium to be held at our head office from October 22 to October 25.The title we would like to propose in your lecture in “Investment in South American.” The

万用英文商业书信

content should throw light on investment environment in South American, such as, government policy and local enterprise attitude and acceptance We would like you to speak 90 minutes and allow 30 minutes for further question from the participants The group of this time will consist of 100 investors who are highly interested in international investment.Please refer to the enclosed list of participants for further details.Please indicate at your earliest poible convenience if the above schedule is acceptable.

Sincerely yours,

25.Invitation to annual celebration

Dear Sir or Madam: We will be celebrating our 6th anniversary this spring.To commemorate this occasion, we would like to invite a few of our best friends to a dinner banquet to be held on April 18 at the Diamond Room in the Hotel Hilton.Dinner will start at 6:30 pm, followed by a dancing party until midnight.The dre for the Hotel Hilton will be formal, with white tie and tails for gentleman and floor length gowns for the ladies.We would appreciate hearing from you by the end of this week so we can make final arrangements.Please use the enclosed card to reply.

Sincerely yours,

26.Invitation to exhibition

Dear Sir or Madam: I would like to extend an invitation to visit our exhibition at the Computer Fair, which will be held at the Taipei World Trade Center from December 1 through 5.We will be exhibiting our newest software.I and 12 of my staff will be at the exhibition to answer any question your might have.I have enclosed a map and a program giving detail of the Computer Fair.I do hope you will stop by and take look at our exhibition.We look forward to seeing you at the exhibition.

Sincerely yours,

27.Gratitude for receiving gift

Dear Sir or Madam: I would like to thank you for the beautiful vase you sent us in commemoration of our company 7th anniversary.I cannot find the words to thank you for giving me such a nice gift.But even more so, we are all touched by your thoughtfulne.

第18篇：导游英语欢迎词(桂林,中文)

各位朋友大家好!

首先感谢各位朋友们给我们桂林旅行社这次接待大家的机会。欢迎大家来到桂林。做一下简单的自我介绍：我姓李，叫李茂成，是桂林旅行社的导游，也是我们这个旅游团的导游，大家在桂林的二晚三天由我来给大家做导游讲解。坐我右手边的是我们司机马师傅，马师傅已经有十年的驾驶经验，正所谓“老马识途”啊，咱们马师傅闭着眼都能把带着咱们在桂林游玩啊，你们不信?我也不信!不过马师傅的车技确实没的说，既安全又稳当。

这次次旅行将由我和马师傅为大家全程服务。维护各位游客朋友们的利益，提供优质服务是我们的责任。大家如有要求、建议尽管说，我们一定尽全力满足大家。我会在路途上细细为大家介绍有“山水甲天下”的桂林。

下面我给大家说一下注意事项：

1、安全。避免单独行动，遵守时间，掉队及时与我联系。手号大家记一下：189****8789

2、

2、卫生。车厢是我们的临时小家。请大家不要乱扔杂物，自觉爱护车厢内的设施。同时记下我们这量淡蓝色金龙的车牌号GB8868

3、切忌保管好您的贵重物品，谨防丢失。

4、购物时要慎重，防止上当。

好了我就先直说这么多了，好让大家带着满心好奇心去游玩。祝大家旅途愉快！谢谢！

如果谁有什么问题可以示意一下，我会走到您身边。

第19篇：商业英语演讲稿[推荐]

商业英语演讲稿

now, i’d like to discu the second point, the pany’s product.we use traditional production methods to produce an imperial stout.it’s described as dark, immense, rich with a depth of burnt fruitine, this beer is an ideal nightcap.imperial stout is 50% stronger than any of the other beers in the export premium range.we also have horses.like this.do you remember that them delivering the beer to the local pubs at the last century? yes.we use it to deliver the stout.ok.let’s begin with the last point, the markets.we have make a larger which is european, a european type beer and sales have increased a lot over the last year.but, the production has actually dropped a little over the last few years, although profits have actually held up.so, we need to change the corporate image.in the eyes of the public, a clearly defined pany image is the identity of the pany.it reflects the quality of their product or service.so, a good pany image enhances public recognition and increased popularity will translate into great trading volume and profits.we need to consider these items when changing our pany image.marketing munications, pricing strategy, sales strategy, customer service, publicity and promotions.so, if we consider that and do it very well, i believe our corporate image will be most perfect.i’d like to stop here, i hope you have found this useful.and if you

have any questions, i’d be happy to answer them now.thank you!

the......iaexcellentummaryandring toumostencouragingews.wehavedecidedtoostponethemakingofany ecificofferforanothermonth.thankyou formakingavailabletoutheinformatiowe needed.earlyimarchwewillcontactyouforadditional informatioanditructio.(四)信的正文(bodyoftheletter) sincerelyyours, (五)结束礼词(plimentaryclose) tonylao president (六)签名(signature) 学内容而创设的。本模块主要包括三方面知识：

1、存款业务的含义及其地位和作用

2、贷款业务的含义、分类、地位以及诚信和贷款的关系

3、结算业务的含义和特点。

在学习这一教学内容之前学生已经掌握了储蓄存款等知识并对相关知识进行了充分的预习和准备，因此具备一定的理论基础,同时，很多学生在现实生活中有过在银行办理业务的亲身经历，拥有一定的实践经验。

本模块在此基础上，通过利用青春活泼的幻灯片形式来创设《天下无贼》电影“傻根的幸福和烦恼”的情境，以激活学生的学习兴趣和探究思维。以贴近社会生活的材料设疑，进一步培养学生分析经济现象的能力。

同时，通过对电影续集“傻根的幸福和烦恼”情境创设过程的逐步探究，培养学生合作探究的能力，并引导学生依次理解和识记商业银行存款业务、贷款业务和结算业务的相关知识。

另外，通过对“傻根贷款”的体验和同化过程，引导学生理解诚信在市场经济活动中的重要作用并帮助学生树立诚信价值观。

在简单的分析了本课的知识结构和情境教学意图后，我详细谈一下我的情境教

学过程。首先我将创设《天下无贼》电影“傻根回家”的情境开课。在电影中，傻根把六万块现金带上了回家的火车，也由此陷入了一连串的麻烦中。经过讨论“傻根为什么想要把钱存进银行？傻根又为什么可．．．以把钱存进银行？”这样做就调动了学生的学习兴趣进而启发学生结合经典电．

影故事思考“究竟银行给社会提供了哪些安全便利的业务”从而就引出了新课内容。

在讲解新课的主教学过程中，我把电影续集 “傻根的幸福和烦恼 ”分为四个情境来完成：情境一：（课堂模拟傻根存钱）把课堂创设成为一个银行大厅，同学们就是银行的工作人员，老师扮演傻根的角色。就这样，傻根来到了银行大厅，想向银行的工作人员咨询存款业务的相关事宜。这时，老师启发学生思考：“如果你是银行的工作人员你会告诉傻根哪些信息？”通过这样的趣味性师生互动，充分发挥学生的主体作用，使学生深刻理解和掌握存款业务的含义。

情境二：“傻根贷款”：傻根回到老家后，想盖房娶个媳妇，可是现在物价上涨，六万块钱在农村根本盖不起一个房子，无奈之下，傻根就向银行提出了贷款申请。这时，银行的工作人员又应该告诉傻根哪些信息呢？

几年后，傻根家乡进行了新农村建设，傻根想和媳妇开家特色农产品连锁店，由于资金不足，于是他再次向银行提出了贷款申请，这次银行却拒绝了傻根的请求。请同学们想一想，以下哪个原因会导致银行拒绝傻根的请求。原来傻根之前还贷时没有按照贷款合同如期还款。看来他的开店梦只能延期了。

组织学生继续观察傻根生活的动向后，组织学生交流讨论：“情境中傻根先后向银行申请了哪种类型贷款？”“傻根的贷款会被银

行拒绝这说明诚信和贷款有什么关系？”学生通过这种参与合作式的教学过程，不仅掌握了贷款业务的含义和分类还理解了诚信在市场经济活动中的重要作用从而主动树立诚信价值观。

情境三：“傻根的发现”

傻根在多次存、贷款经验中发现，虽然每年的存贷款利率都有变化，但是相同期限内贷款利率是永远高于存款利率的。接着组织学生仔细分析银行业务流程图和存贷款利率表，同时启发学生思考“银行业务流程图和存贷款利率表说明了什么问题？存款业务和贷款业务在银行业务中的地位和作用是什么？”通过这样的分析探究活动带领学生理解存款业务的基础性作用和贷款业务的主体地位，揭示出贷款利息是银行利润的主要来源，同时培养学生合作探究能力。情境四：（傻根汇款）几年后，傻根的店终于开起来了，生意还十分火爆，于是傻根就使用了很多银行提供的信用工具或服务来进行商业活动，如利用汇票和支票给原料商汇款和转账。但是对此，银行会收取一定的服务费用。

组织学生观看完情境后并讨论：“傻根汇款、转账属于银行的什么业务？这种业务的最大特点是什么？除了汇款和转账外，还有哪些现象也是属于这种业务的？”通过这种讨论活动引导学生掌握结算业务的特点和含义，提高学生分析经济现象的能力。

情境的最后，我将提问：“同学们的周围有发生办理银行业务的真实事例吗？请讲出来和大家分享一下。”用交流讨论的方式与学生一起回顾本情境教学的相关知识点，把握重难点。激发学生为社会主义经济建设做贡献的情感，体

验美好的社会生活！以上就是我的汇报，敬请各位评委、老师、同学提出宝贵意见。谢谢大家！

in a , mastering modern bargaining theory and relevant knowledge is the foundation of negotiation and it is neceary to summarize the experience of others and ourselves to improve the negotiation skills.thank you!

一、履职设想和责任措施

我的履职设想和责任措施是：抓住机遇，更新观念，深化改革，加快发展。

抓住机遇，西部大开发给贵州各地带来了千载难逢的发展机遇，如六盘水境内，已开工的盘南电厂及即将上马配套的响水煤矿、发耳电厂、等大项目的开工建设，能否拿到这些大项目关系到贵州分行未来的前途和命运。因此，必须集全行之力，在行党委的领导下，组建专门班子，落实专办人员，与省分行公司业务处紧密配合，上下联动，打破常规，特事特办，与投资方建立密切的合作关系，想尽千方百计把响水煤矿、发耳电厂等项目争办到手，确保成功营销贷款。把大项目的争办作为实现贵州省农行可持续发展，确保实现跨越式发展目标重中之重的工作。

根据现代商业银行的发展要求和贵州经济发展特点，用前瞻性的眼光，找准优势，敢为人先，积极拓展新业务，提高业务创新能力。建立“以市场为导向，以客户为中心，以效益为目标”的机构组织体系和营销机制，一是以创新和一体化营销为手段，公司业务突出抓“大”。贷款投向重点支持电力、交通、煤炭、城市基础设施、教育卫生等行业。支持好有竞争实力和发展前景好的非公有制项目，大力发展低风险的票据业务。个人金融业务重点抓“好”，以客户为中心，以市场为导向，提高个人金融业务的综合效益。住户金融业务努力做精。贷款重点放在优质房开企业的“精品”项目上，创品牌效益。坚持以个人住房贷款为主，逐步完善以按揭成效为主要调控手段的风险控制机制，有效规避风险。把住房贷款办成我行的精品信贷业务。存

款工作继续抓“实”，寻找新的存款来源，重点放在对社会经济状况和主要行业发展状况进行研究，加强与计委、经贸委、财政、工商等政府经济管理部门的联系，了解政府投资计划和投资项目情况，细分客户，制定发展计划，确保对公存款的增存。储蓄存款要充分发挥“亿元所”、“星级所”的辐射效应和示范作用。在抓好传统业务的同时，继续抓好代发工资业务，加大银行卡发卡力度，采取奖励措施，调动员工发卡的积极性。全面巩固，发挥几大综合应用系统功能，提升经营管理水平和整体竞争水平。二是全面实施“三年规划”工程，向存款要效益，向贷款要效益，向资金营运要效益，向中间业务要效益，向节约财务支出要效益。

商业英语信函用语集锦英语培训项目商业计划书商务英语商业信函模板商业英语广告语调查问卷如何用英语写商业计划商会交通安全委员会成立主持词

文章标题：商会交通安全委员会成立主持词各位来宾、各位会长、各位理事：

营造一个良好的交通环境是构建和谐社会的重要内容，也是关系每一个市民切身利益的一件大事。为了充分发挥商会组织教育、服务会员的功能，经商会会长办公会研究决定，并在**市交警支队、南关交通大队具体指导下，今天我们**南安商会在这里召开理事会，宣布**南安商会交通安全委员会正式成立。今天参加大会的除了商会理事外，应邀参加的来宾有：

**交警支队副支队何** **交警支队宣传处处长郭东明

**交警南关大队大队长徐玲荣

**交警南关大队宣传科科长李农

**市委统战部工商经济处处长杨连仲

以及驻**新闻单位的朋友们

首先让我们以热烈的掌声对各位领导、各位来宾、各位朋友亲临大会表示热烈的欢迎和衷心的感谢。

下面进行会议

手…(请放下)，不同意的请举手…(没有)，弃权的请举手…(没有)，全体鼓掌通过。

县首届十大道德模范、诚实守信模范个人。

同意同志担任县餐饮业商会会长的请举手…(请放下)，不同意的请举手…(没有)，弃权的请举手…(没有)，全体鼓掌通过。

食饲料商会成立大会。出席今天成立大会并在主席台就座的领导有：

市工商联党组书记蔡金旺，市粮食局局长李文砫，市畜牧兽医水产局局长苏建国，区委常委、统战部部长林伟，区人大常委会常务副主任吕仁安，市工商联副主席简志年，区政协常务副主席张学强，区政府副区长邱定峰，市饲料工业办主任、高级畜牧师吴锦瑞，区工商联主席魏泉龙，区民政局局长侯军等地市有关领导，以及区粮食饲料商会会长林国仁。在大会前排就座嘉宾有：市统战部、市粮食局、市畜牧兽医水产局、区委统战部、区工商联、区粮食局、区畜牧兽医水产局、区民政局、区发展和改革局、区经贸局、区技术监督局、区工商局、区环保局、区农办、区招商局、市粮油质检站、市五丰粮油交易信息服务公司、龙州科技园区、区生猪协会、区粮食饲料监督所等部门领导和东城街道党政领导，区龙华信用社、联社、兄弟商会代表以及龙津频道等新闻媒体记者，让我们以热烈掌声表示欢迎和衷心的感谢。

现在，我宣布：龙岩市新罗区粮食饲料商会成立大会隆重开幕！请大家起立，奏《国歌》……请坐下。今天大会有九项议程：

现在大会进行接牌、接印，（请鼓掌）……

现在大会进行务顾问魏泉龙承接证书，请鼓掌……

现在大会进行 XX年11月18日

尊敬的各位领导、尊敬的各位来宾、尊敬的各位会员：大家下午好！（掌声）

今天秋高气爽，我们相约在美丽的珠江边召开广东省廉江商会陈凡先生的报告中可以看出，成立广东省廉江商会非常有必要，各位廉江籍企业家也表现出很高的热情，筹备组做了大量的工作。同时也得到了民政厅的大力支持和指导，使得筹备工作顺利地进行和圆满的完成。

下面进行大会的赞成的，请举手，（稍停）请放下

反对的，请举手，（稍停）请放下（没有），弃权的，请举手，（稍停）请放下（没有）。

下面进行大会的下面请省讲话。

广东省廉江商会到会的还有肇庆市县、市、区各党委、政府工作部门领导20余人，在粤各兄弟商会代表30与人，肇庆湖北商会会员60余人，社会名流以及部分老乡300余人，在这就不一一介绍了。对你们的到来表示最热烈欢迎! 大会进行吴建刚大校，有请肇庆市湖北商会荣誉会长黄伙有为肇庆湖北商会执行会长授牌。

有请广东省湖北商会监事长***为肇庆湖北商会监事长韩伟华授牌。

有请肇庆湖北商会会长周德贵为肇庆湖北商会副会长授牌。现在进行第六项，友好商会赠礼品仪式。

有请新当选的肇庆湖北商会会长周德贵讲话，掌声欢迎谢谢周会长，接下来有请广东省湖北商会领导讲话：最后，有请中共肇庆市委副书记、市政法委书记吴华钦讲话。谢谢吴副书记，现在有请广东省、肇庆市两级湖北商会机构成员和市领导上台合影留念。谢谢。

各位来宾、朋友们，成立大会的主要议程就顺利完成了，下面还要接着举行庆祝宴会，有请肇庆湖北商会会长周德贵致祝酒词。

第20篇：英语导游欢迎词和欢送辞

欢迎词和欢送辞

Leon 1 Welcome Speech

Good afternoon, ladies and gentlemen.Welcome to Nanning.Please sit back and relax.Your luggage will be sent to the hotel by another bus, so you don’t have to worry about it.Let me introduce my team first.Mr.Zhang is our driver.He has 20 years of driving under his belt, so you’re in very safe hands.Ms.Lin, a recent college graduate, is a trainee tour guide.My name is Wei Xuelin, but you may just call me Wei, which is my surname.Or call me Jenny, which is my English name.We’re all from Nanning Oversea International Travel Service.On behalf of the company and my colleagues, I’d like to extend a warm welcome to you all.During your stay in our city, Ms.Lin and I will be your local guides.We’ll do everything poible to make your visit a pleasant experience.If you have any problems and requests, please don’t hesitate to let us know.You’re going to stay at the Marriot Hotel, a luxurious five-star hotel.Although the hotel is not exactly in downtown Nanning, it is strategically located with easy acce to many tourist attractions.As you’ll be staying in our city for three days, you will do well to remember the number of our bus.The number is 97710.Let me repeat: 97710.There is one thing I must remind you.You must not drink any tap water in the hotel, because unboiled water might make you ill.I hope you will enjoy your stay in my city.

Leon 2 Farewell Speech

Ladies and gentlemen, The time has come for you to leave for Guangzhou, the final leg of your visit to China.It’s a pity that you cannot stay in Nanning any longer.Allow me, then, to take this opportunity to say something by way of a farewell.

First of all, I wish to thank you all for the cooperation and support you have given us in the past two and a half days.You have kept good time on all occasions, which made things a lot easier for Ms.Lin and me.You have been very attentive when we had something to tell you.Also, you have been kind enough to offer us suggestions on how to be better tour guides.I’d like to add that you are the best group we’ve ever been with.

Three days ago, we met as strangers; today, we bid farewell to each other as friends.A Chinese saying goes, “A good friend from afar brings a distant land closer.” I hope you’ll take back happy memories of your trip to China, including your three-and-a-half-day visit to Guangzhou.

We are living in a world of diversity of cultures and languages.Cultural exchanges and mutual understanding are eential to a better world, a world of peace and love.You have been visiting this country and you have been talking to her people, which will surely bring about better understanding and closer relations between our two countries and two peoples.As you have probably observed, Nanning is developing very quickly.When and if you come back in the future, the city may have changed beyond recognition.Meanwhile, I will continue my humble job as a tour guide.I hope to see you again in the future and to be your guide.Please enjoy your flight to Guangzhou.Once again, thank you for your cooperation and support.Wish you a pleasant journey.

Ladies and Gentlemen:

The time has gone by quickly and your trip to China is drawing to a close.It’s a pity that you cannot stay in our country any longer.Then allow me to take this opportunity to say goodbye to you. I would like to tell you that it is a great pleasure for me to spend the last few days as your guide.I have had the opportunity to meet and get to know you, and we have spent a great deal of time together.I hope you have enjoyed these few days as much as I have.We have tried to make your stay here in China as pleasant and enjoyable as poible.We sincerely hope that you have enjoyed being here and that one day in the future you will return to visit us again.If there is anything we can do to make this poible, please feel free to call us. I wish to thank you all for the cooperation and support you have given us in the past several days.You have kept good time on all occasions, which made things a lot easier for me.You have been very attentive when we had anything to tell you.I’d like to add that you are the best group we’ve ever been with.

Several days ago, we met as strangers; today, we say goodbye to each other as friends.A Chinese saying goes, “A good friend from afar brings a distant land closer.” I hope you’ll take back happy memories of your trip to China and you are welcome to come back sometime in the future. As you have probably observed, China is developing very quickly.When and if you come back in the future, our country may have changed beyond recognition.Meanwhile, I will continue my humble job as a tour guide.I wish to see you again in the future and to be your guide. Once again, thank you for your cooperation and support. Goodbye!

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英语商业欢迎词范文（精选多篇）

推荐第1篇：英语欢迎词

推荐第2篇：英语欢迎词

推荐第3篇：英语欢迎词

推荐第4篇：英语社团欢迎词

推荐第5篇：英语导游欢迎词

推荐第6篇：英语导游欢迎词

推荐第7篇：导游英语欢迎词

推荐第8篇：英语导游欢迎词

推荐第9篇：总经理欢迎词 英语

推荐第10篇：旅游英语欢迎词

推荐第9篇：总经理欢迎词英语