IT服务外包论文：苏州T公司知识型员工激励问题及对策研究

发布时间：2020-03-03 05:48:29 来源：范文大全收藏本文下载本文手机版

【中文摘要】本文研究对象苏州T公司所属行业为IT服务外包行业。IT服务外包是社会分工不断细化和IT技术发展相结合的产物,IT服务外包企业快速增长,但知识型员工离职率较高的问题挑战着企业的人力资源管理,对于日益激烈的市场竞争,企业需要研究知识型人才管理激励问题,提出有效的、积极的对策来面临机遇,迎接挑战。苏州是首批服务外包示范城市,因此文章研究苏州T公司知识型员工激励问题及对策具有现实意义。本文运用激励理论,阐述知识型员工激励研究动态,结合IT服务外包企业的特点,在分析IT服务外包企业知识型员工激励存在的问题的前提下,研究苏州T公司知识型员工激励问题及对策。提出了通过设计合理的薪酬激励方式、结构和T公司薪酬激励方案设计解决薪酬激励方式和结构不够合理的问题;通过制定培训开发制度、设立职业发展通道,帮助知识型员工做好职业生涯规划和T公司个人成长激励方案设计解决个人成长激励制度不太完善的问题;通过加强工作胜任度与业务成就参与激励、开拓科学的授权参与激励和T公司工作过程激励方案设计解决工作过程激励的参与度不够的问题;通过研究知识型员工团队激励的内容、注重优化知识型员工团队的心理契约,充分发挥团队协作精神和T公司团队激励细则实施方案设计解决团队激励缺乏细则的问题;最后通过“打造雇主品牌”、“自信个性诚信”、“规范参与创新”、“携手共创未来”四方面提炼公司价值观,并通过“加强雇主品牌建设”、“坚持以人为

本”、“促进企业与知识型员工实现共同目标”强化公司价值观。

【英文摘要】In this paper, the research object of Suzhou T industry for IT service outsourcing industry.The IT service outsourcing is the gradual refinement of social division of labour and the development of IT technology product of the combination, the IT service outsourcing enterprises rapid growth, but the staff turnover rate higher challenges

enterprise’s human resource management, in the increasingly fierce market competition, enterprises need to study knowledge talent management incentive problems, and puts forward the effective, positive countermeasures to face opportunity, meet a challenge.Suzhou is the first batch of service outsourcing demonstration city, therefore research articles in the IT service outsourcing enterprise incentive problems, and further to Suzhou T company as an example to study the incentive problem, build incentive system has practical significance.In this paper, using the theory of encouragement, the study on the motivation of knowledge workers, combined with the IT service outsourcing enterprises characteristics, in the analysis of IT service outsourcing enterprise knowledge-based staff

motivation problems under the premise, study of Suzhou T company knowledge employee incentive problems and

countermeasures.Presented by designing reasonable salary incentive mode, structure and T company compensation design to solve incentive compensation mode and the irrational structure of the problem; through the development of training and development system, the establishment of occupation

development channel, help the knowledge type employee

occupation career planning well and T personal growth design of incentive scheme to solve personal growth incentive system is not perfect problem; by strengthening the work and busine achievements involved in motivation, develop a scientific authorization participation motivation and T work proce incentive scheme design work proce incentive participation degree insufficient problem; through the study of the knowledge type employee team motivation content, pay attention to the optimization of knowledge type staff psychological contract, give full play to the team spirit of collaboration and T company team incentive rules to solve lack of incentive scheme design team rules of the problem; finally through the” employer brand”,” confident personality integrity”,” standard

participate in innovation”,” work together to create a better future” four aspects of refining company values, and through” strengthen the employer brand construction”,”

people-oriented”,” to promote the enterprise and the

knowledge staff to achieve common goals “ Strengthen the company’s values.

【关键词】IT服务外包知识型员工激励【备注】索购全文在线加好友：139938848.....

同时提供论文写作一对一指导和论文发表委托服务

【英文关键词】The IT service outsourcingKnowledge employeeExcitation

【目录】苏州T公司知识型员工激励问题及对策研究

4-5Abstract5-6第一章绪论10-15摘要1.1 研究

1.3 研背景和意义10-11

究内容和可能的创新

15-22

15-161.2 研究思路和方法11-1313-15第二章文献综述2.1 激励理论15-182.1.1 内容激励理论2.2 知识型员工2.1.2 过程型激励理论16-18

激励研究概述18-20