KFC常用英语
菜单Menu
经济豪华餐Meal
& Roasted chicken burger combo黄金烤鸡腿堡套餐& Mini burger combo田园脆鸡堡餐
& Extra tasty crispy burger combo劲脆鸡腿堡餐& Zinger burger combo香辣鸡腿堡餐
& Mexican Twister combo墨西哥鸡肉卷餐
& Dragon Twister combo老北京鸡肉卷餐
& New Orleans roast wings combo新奥尔良烤翅餐& Hot wing combo香辣鸡翅餐
& Bucket meal外带全家桶
快乐儿童餐Kid’s meal
& A set：Nugget+Mashed Potato+Mirinda
& B set：Original Recipe+French Fries+Mirinda& C set：Mini Burger+French Fries+Mirinda
鸡类产品Chicken Products
& Original Recipe吮指原味鸡
& Hot Wings香辣鸡翅
& New Orleans roast wings新奥尔良烤翅
& Zinger burger香辣鸡腿堡
& Extra tasty crispy劲脆鸡腿堡
& Mini Burger田园脆鸡堡
& Mexican Twister墨西哥鸡肉卷
& Dragon Twister老北京鸡肉卷
& Popcorn Chicken劲爆鸡米花
& Nuggets上校鸡块
& Roasted chicken burger黄金烤鸡腿堡
早餐Breakfast
& Egg & Pork Congee皮蛋瘦肉粥
& Chicken & Mushroom Congee香菇鸡肉粥
& Seafood & Egg Congee海鲜蛋花粥
& Egg & Pork Flo Twister鸡蛋肉松卷
& Egg & Pork Sausage Twister鸡蛋猪柳卷
早餐优惠组合Braekfast Combo
& Cheese & Egg Burger Combo芝士蛋堡餐
& Mini burger combo田园脆鸡堡餐
& Mini burger with Egg combo田园脆鸡堡加蛋
& Pork & Egg Burger combo猪柳蛋堡餐
& Congee & Potato Stix Combo花式粥餐
& Egg & Pork Flo Twister Combo鸡蛋肉松卷餐
& Egg & Pork Sausage Twister Combo鸡蛋猪柳卷餐
早餐饮料及配餐Drinks & Side Items
& Orange Juice都乐鲜橙汁
& Fresh Milk/ Hot Milk鲜牛奶/热牛奶
& Milk Tea奶茶
& Potato Stix香脆薯棒
& French Fries薯条
& Mashed Potato土豆泥
& Corn on the cob香甜粟米棒
& Egg & Vegetable Soup芙蓉鲜蔬汤
& Dinner Roll胡萝卜餐包
& Corn Salad玉米沙拉
& Seasonal Vegetable四季鲜蔬
Deert甜点
& Ice Cream Cone脆皮甜筒 Chocolate/Blueberry巧克力/蓝莓& Sundae圣代Chocolate/Strawberry巧克力/草莓
& Egg Tart葡式蛋挞
Drinks饮料
奶昔 Milk shake
& Pepsi Cola百事可乐
& Seven-up七喜
& Mirinda美年达
& Ice Tea雀巢冰爽茶
& Ice Tang雀巢橙C
& Coffee咖啡
& Tea红茶
& Milo美禄
& Tang橙汁
& Milk牛奶
& Nine Lives Juice九珍果汁
& Good Balance Tea清衡茶
Condiments & Common Restaurant Items调味品和日常用品
& Ketchup番茄酱
& Coffee mate奶精
& Sugar糖
& Sweet & Sour Sauce糖醋酱
& Sweet Chili Sauce甜辣酱
& Napkin/Tiue餐巾纸
& Stirrer搅拌棒
& Straw吸管
& Toothpick牙签
& Spoon勺子
& Tray托盘
& Cup杯子
服务七步曲
欢迎光临Greeting
& Good morning.Welcome to KFC!早上好，欢迎光临肯德基！
& May I help you, sir&能为您效劳吗，先生？
& May I take your order now&您现在要点餐么？
& Welcome to KFC.May I take your order& 欢迎光临肯德基，您现在要点餐么？
& Hello! KFC Restaurant at your service!您好，肯德基餐厅为您服务& Excuse me, madam, what can I do for you&我可以帮你什么忙么，女士？
点餐Ordering
& Would you like anything else&还需要我为您点什么吗？
& Could you repeat the order, please&请重复一下您点的餐，好吗？& How many cups would you like to have, sir&您要几杯，先生？
& May I know how many people&请问一共几位用餐？
& Well, I would like to suggest you get it to take away if you are in hurry.如果您赶时间的话，我建议您打包。
& What would you like to drink, sir&先生，您想喝点什么饮料？
& Would you have it here or for take away&请问您在这里吃还是打包？& Would you like to have a set meal or order them separately&请问您是要套餐还是单点 ？
建议性销售Suggestive selling
& Would you like some soup, madam&您要点汤么，女士？
& Would you like to try our latest promotion&您想尝尝我们的新产品吗？
& Well, I would like to suggest the bucket meal, sir.我向您推荐我们的全家餐，先生
& This bucket would be a perfect choice for a family of three.我认为这份全家餐适合三口之家。
& If you prefer a light burger, the Mini Burger Combo would be a good option.如果您喜欢清淡一点的汉堡，我建议您来个田园脆鸡堡餐。
& We have a variety of chicken foods.我们有各种鸡类产品可供选择。& Would you like one more order of French Fries&要不要再来份薯条？
找零和结账change and check-out
& Do you have 50 fen&请问您有5毛钱吗？
& Here is your change, mi.这是您的找零，小姐。
& I’m sorry we don’t accept foreign currency.很抱歉我们不收外币。& It is very kind of you, sir, but we are not allowed to accept tips.先生，您真是太好了，但我们不能收小费。
& Sorry, we can’t accept this, it is counterfeit.抱歉，这是假币。& Thank you, thirty eight yuan & fifty fen, please.总共是38.5。& You have ordered 2 bucket for 116 yuan.Is that right&您订了两个全家桶一共是116元，请问还需要什么吗？
呈递餐饮，感谢顾客Closing
& Every Kids Fun Meal comes with a free toy.儿童餐有玩具送& Have a nice meal.祝您用餐愉快
& Have a pleasant weekend, sir.祝您周末愉快，先生
& Hope you enjoy the meal.希望您吃得开心
& It is a pleasure to be of service.为您服务我很荣幸。
& Always at your service, madam.欢迎下次光临，女士
& My pleasure.乐意为您效劳
大厅服务Lobby service
& Could you please wait in line, sir&先生，请您排队等候好吗& Excuse me, sir, may I take these away&对不起，先生，我可以把这些空盘子收走吗
& Go straight ahead and turn left, and you will get to the washroom.洗手间一直走然后左转
& Sorry ,sir, this is a non-smoking restaurant.Sorry for any inconvenience.先生，对不起，请勿吸烟
& May I suggest that you keep an eye on your handbag.请保管好您的手提袋
& Mi, do you mind sharing this table with others&小姐，别的客人想和你共用这张桌子，好吗
& We open from 7:00 in the morning until 23:00.我们的营业时间是从早上7：00到晚上23：00
& Would you like a baby chair for your child&要不要给您的小孩拿张婴儿椅
顾客抱怨处理Service Recover
& Could you wait a minute&请等一分钟左右，好吗
& Sorry, madam, I am afraid that you have to wait for about two minutes.Do you mind taking a seat here first&对不起，女士，得等两分钟左右，请您先到那边座位上座下好吗
& I’ll get the manager for you.He’ll be glad to help you.我去把经理叫过来，他会很乐意帮助你
& I’m terribly sorry, sir, there may have been a mistake.非常抱歉，可能弄错了，我向您表示道歉
& Beg your pardon, could you repeat that&对不起，我没听请，重复一下好吗
& I’m sorry I made a mistake with your order, madam.夫人，很抱歉我下错单了
