有时候， 在工作中重要的倒是能否处理好人际关系而不是有多大的才能。人际关系就是一种善于听取别人意见体察别人的需要虚心接受批评的能力。善于处理人际关系的人敢于承认错误，敢于承担自己的责任，这是对待错误的一种成熟和负责任的态度。这就是为什么许多平平庸庸的公司雇员在大调整中保住了位置，而有才能的人反而下岗。因为他们很注意处理各方面的关系，所以八面玲珑，到处有缘。而人际关系差的人往往不能处理好批评。碰到错误，他们首先想到自己，拒不承认自己有错，或情绪低落或大发雷霆，成为有刺的人，难以相处。
Sometimes it is interpersonal skills rather than profeional skills that really counts in your career.Interpersonal skills are nothing but the ability to be good listener, to be sensitive toward other‟s needs, to take criticism well.People with skill in social relations admit their mistakes, and take their share of blame, which is a mature and responsible way to handle an error.That‟s why many mediocre employees survive violent corporate upheavals while people of great talent are being laid off.Sensitive in their dealings with others, they are well liked everywhere.People with poor interpersonal skills have trouble taking criticism.When confronted with a mistake, they let their ego get in the way.They deny responsibility and became moody or angry.They mark themselves as “prickly”.
Every so often, it is one’s interpersonal skills rather than his capabilities that matter in his work.Interpersonal skills are the ability to listen to others, observe others’needs, and be open to criticisms.An interpersonally skilful person never fails to admit his mistakes and shoulder his responsibilities, since he has a mature and responsible attitude toward mistakes.That is why in a company’s personnel reshuffle many employees with mediocre capabilities are allowed to stay while some talented people get dismied.The former are careful to deal with people all around them, so they are popular with everyone and favored everywhere.In contrast, those with poor interpersonal skills cannot cope well with criticisms from others.When they get things wrong, they tend to put themselves first and deny their mistakes, or they feel depreed or fly into a temper, as unapproachable as a hedgehog.
