推荐第1篇：空乘英语
空乘英语——服务（service）
1、您想看这些报纸或杂志吗?
Would you like to read these news papers or magazines?
2、您想先喝点什么?
Would you like anything to drink first?
3、这是今天的菜单，你想吃些什么?
Here is today\'\'s menu．What would you like to have?
4、谢谢，让您久等了。这是您的饭和咖啡，还要点什么?
Thank you for waiting sir．Here you are．anything more?
5、甜食要不要?
How about the sweet?
6、现在可以收拾您的桌子吗?
May i clear up your table now?
7、你是去学习还是只去旅游?
Are you going to study there or just for sight seeing?
8、由于天气恶劣，航班已经延误。
The flight has been delayed because of bad weather．
9、由于低能见度，机场关闭，我们不能起飞。
We can\'\'t take off because the airport is closed due to poor visibility.
10、我们的飞机颠簸得厉害，请系好安全带。
Our plane is bumping hard．please keep your seat belt fastened。
空乘英语——起飞前（before take-off）
1.Morning, madam（sir）.Welcome aboard!
早上好，女士（先生）。欢迎登机！
2.May i introduce myself, I\'m ___, the chief purser of
this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3.Morning, sir.Welcome aboard.busine cla or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4.Follow me, please.Your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
5.An aisle seat on the left side ------ here you are, sir.
是左边靠走廊座位------这是您的座位。
6.I\'m afraid you are in the wrong seat.20c is just two rows behind on the other aisle.
恐怕您坐错位子了，20c正好在那边走廊的后二排。
7.Excuse me for a second, I\'ll check.
请稍等一下，我查查看。
8.The plane is about to take off.please don\'t walk about in the cabin.飞机马上要起飞了，请不要在客舱内走动。
9.You know the weather in hongkong is not so good.It has been delayed.你知道香港的天气不太好，飞机延误了。
10.Air China flight ca937 leaves at 0730 in the morning.
中国国际航空公司ca937航班，上午7：30起飞。
11.Flight no.926, leaving Tokyo at 1740, flies nonstop back to beijing.ca926航班17：40离开东京直飞回北京。
12.You’re flying economy cla, is that right?
您是坐经济舱，对吗？
空乘英语——紧急情况（emergency situation）
1.Fasten your seat belts immediately.The plane will make an emergency landing because of the sudden
breakdown of an engine.
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2.Don\'\'t panic!
不要惊慌。
3.Our captain has confidence to land safely.All the crew members of this flight are well
trained for this kind of situation.So please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4.Take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5.Don\'\'t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by
pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6.Put the mask over your face!
戴上氧气面罩！
7.Bend your head between your knees!
把你的头弯下来放在两膝之间！
8.Bend down and grab your ankles.
弯下身来，抓住脚踝。
9.Get the extinguisher.
拿灭火器来！
10.Open seat belts.Leave everything behind and come this way!
解开安全带，别拿行李，朝这边走！
11.This plane has eight emergency exits.Please locate the exit nearest to you.本架飞机有八个安全门，请找到离你最近的那个门。
12.Jump and slide down!
跳滑下来v
推荐第2篇：空乘英语
z空乘英语——服务（service）
1、您想看这些报纸或杂志吗?
Would you like to read these news papers or magazines?
2、您想先喝点什么?
Would you like anything to drink first?
3、这是今天的菜单，你想吃些什么?
Here is today\'s menu．What would you like to have?
4、谢谢，让您久等了。这是您的饭和咖啡，还要点什么?
Thank you for waiting sir．Here you are．anything more?
5、甜食要不要?
How about the sweet?
6、现在可以收拾您的桌子吗?
May i clear up your table now?
7、你是去学习还是只去旅游?
Are you going to study there or just for sight seeing?
8、由于天气恶劣，航班已经延误。
The flight has been delayed because of bad weather．
9、由于低能见度，机场关闭，我们不能起飞。
We can\'\'t take off because the airport is closed due to poor visibility.
10、我们的飞机颠簸得厉害，请系好安全带。
Our plane is bumping hard．please keep your seat belt fastened。
空乘英语——起飞前（before take-off）
1.Morning, madam（sir）.Welcome aboard!
早上好，女士（先生）。欢迎登机！
2.May i introduce myself, I\'m ___, the chief purser of
this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3.Morning, sir.Welcome aboard.busine cla or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4.Follow me, please.Your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
5.An aisle seat on the left side ------ here you are, sir.
是左边靠走廊座位------这是您的座位。
6.I\'m afraid you are in the wrong seat.20c is just two rows behind on the other aisle.恐怕您坐错位子了，20c正好在那边走廊的后二排。
7.Excuse me for a second, I\'ll check.
请稍等一下，我查查看。
8.The plane is about to take off.please don\'t walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
9.You know the weather in hongkong is not so good.It has been delayed.你知道香港的天气不太好，飞机延误了。
10.Air China flight ca937 leaves at 0730 in the morning.
中国国际航空公司ca937航班，上午7：30起飞。
11.Flight no.926, leaving Tokyo at 1740, flies nonstop back to beijing.
ca926航班17：40离开东京直飞回北京。
12.You’re flying economy cla, is that right?
您是坐经济舱，对吗？
空乘英语——紧急情况（emergency situation）
1.Fasten your seat belts immediately.The plane will make an emergency landing because of the sudden
breakdown of an engine.
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2.Don\'\'t panic!
不要惊慌。
3.Our captain has confidence to land safely.All the crew members of this flight are well trained for this kind of situation.So please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4.Take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5.Don\'\'t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6.Put the mask over your face!
戴上氧气面罩！
7.Bend your head between your knees!
把你的头弯下来放在两膝之间！
8.Bend down and grab your ankles.
弯下身来，抓住脚踝。
9.Get the extinguisher.
拿灭火器来！
10.Open seat belts.Leave everything behind and come this way!
解开安全带，别拿行李，朝这边走！
11.This plane has eight emergency exits.Please locate the exit nearest to you.
本架飞机有八个安全门，请找到离你最近的那个门。
12.Jump and slide down!
跳滑下来
你们好！（新年好/____节快乐/）
欢迎您选乘上海航空公司班机,由____前往____。我是本次航班乘务长。我们乘务组非常高兴与您同行，并将竭诚为您服务。
本次航班飞行距离____公里，飞行时间预计____。对于本次航班的延误，我们深表歉意。为了保证飞行安全，请您关闭移动电话及其他电子设备。本次航班为禁烟航班，请您在飞行全程中不要吸烟。稍后我们将播放本架飞机的安全须知录像，请您注意观看。谢谢！Ladies and gentlemen：
Good (morning/afternoon)! （Happy New Year/Happy ___） Welcome aboard Shanghai Airlines’ flight, from ____to ____.I am the purser of this flight.We’re glad to fly with you and would like to be at your service.
The air distance of this flight is ____ kilometers and the flight time is expected to be ____.We apologize for the delay in departure.To ensure your safety, please switch off your mobile phones and all other electronic devices.This is the No-Smoke flight.Please refrain from smoking during the whole flight.Now we would like to familiarize you with the safety instructions.Please give your attention for a few minutes.Thank you!
女士们、先生们：
感谢您（鞠躬）在这段旅途中对我们工作的支持和配合。
现在飞机已经开始下降，请您座好、系好安全带，打开遮阳板，并关闭所有电子设备。谢谢！Ladies and gentlemen：
We would like to thank you for your support and cooperation during this flight.
The airplane is now descending.Please fasten your seat belt, open your window shade and switch off all the electronic devices.Thank you!
女士们、先生们：你们好！
现在由客舱乘务员向大家介绍氧气面罩、安全带的使用方法和紧急出口的位置。Ladies and gentlemen：
Now we will explain the use of the oxygen mask, seat belt and location of the exits.
氧气面罩储藏在您的座椅上方。发生紧急情况时面罩会自动脱落。氧气面罩脱落后，请用力向下拉面罩，将面罩罩在口鼻处，把带子套在头上进行正常呼吸。
Your oxygen mask is in the compartment over your head.It will drop in front of you automatically when needed.If you see the mask, pull the mask toward you.Place the mask over your nose and mouth and slip the elastic band over your head.Within a few seconds the oxygen flow will begin.座位上安全带使用时请将连接片插入锁扣内，当飞机起飞、着陆和飞行中遇到颠簸以及“系好安全带”指示灯亮时，请您将安全带扣好系紧。解开时，先将锁口打开，然后拉出连接片。Please make sure your seat belt is securely fastened during taxiing, take-off, landing and encountering air turbulence or whenever the Fasten Seat Belt signs are ON.
救生衣储藏在您座椅下方/上方，使用时取出，经头部穿好，将带子扣好系紧，然后打开充气阀门，但在客舱内请不要充气。充气不足时，请将救生衣上部的两个人工充气管拉出，用嘴向里充气。请拔出救生衣上的电池销。
Your life vest is in the compartment under your seat/over your head.To put the vest on, slip it over your head, then fasten the buckles and pull the straps tight around your waist.Then pull the inflation tab.Please do not inflate it while you are in the cabin.If your vest is not inflated enough, you can also inflate it by blowing into the mouth-pieces.Pull out the battery pin once you leave the plane.
本架飞机除通常出口外，在客舱左、右侧还有紧急出口，分别标有紧急出口的明显标志。
There are emergency exits on both sides of the aircraft in addition to the main entrance doors, and all exits are clearly marked.
如电源失效，安装在地板上的应急路径灯将发出亮光，白（蓝）色为撤离路径灯，红色为出口灯。
If there is a lo of electrical power, emergency track lights installed near the floor will illuminate.White (blue) lights lead to red lights, which indicate the exits.
在您前面座椅背后的口袋里备有安全须知卡，请您仔细阅读。
For further information, you will find a leaflet of safety instructions in the seat pocket in front of you.
Thank you! （鞠躬）
1.女士们，先生们:
现在客舱乘务员将进行飞行前安全检查，请您系好安全带，打开遮阳板，并确认所有电子设备已关闭。 谢谢！
Ladies and gentlemen:
Now the cabin crew will make pre-flight safety check.Please fasten your seat belt, open the window shade, and make sure all electronic devices have been switched off.Thank you!
2.女士们，先生们:
现在飞机已经离开 前往 。
旅途中我们为您提供 点心/正餐/小吃/热便食及各类饮料，同时还为您准备了书报杂志。（本架飞机设有听音装置，您可以用耳机欣赏不同的节目。）
今天航班的机长业务熟练，技术精湛，是一位具有多年安全飞行经验和保持良好飞行记录的出色机长。同时，我们的“亲情使者”具有丰富的服务经验，将专职负责特殊旅客和特殊照顾的服务。
（本次航班荣幸地被中国民用航空总局命名为文明航班。）
（本次航班荣幸地被民航华东管理局 命名为/确定为创建 文明航班。）
（本次航班荣幸地被上海航空公司 命名为/确定为创建 文明航班。）
为了您在旅途中的安全，当您入坐时，我们建议您系好安全带。
飞行中如有任何需求，请和客舱乘务员联系。祝您旅途愉快！谢谢！
Ladies and Gentlemen:
We have just left for .
During our trip, we shall provide the service of refreshments/meals/a snack/dinners/lunch/ with beverages.We have prepared newspapers, magazines for you.
(This aircraft has audio system; you can use the earphone to choose what you like.)
Our captain is a pilot with rich flying experiences.As a result, his perfect flying skills will aure you a safe journey.Meanwhile, our“Amiable Angel(s)”in the cabin.Who has/have rich working experiences, will take care of the special paengers.
To ensure your safety during the flight, we advise you to fasten your seatbelt while seated.If you have any needs or requirements, please let us know.
Wish you a pleasant journey! Thank you!
2.女士们，先生们：
上航常旅客计划奖项丰富、里程累积长期有效，如果您有意加入我们的常客计划，可向乘务员索取申请表。您填完以后可以直接交给乘务员，或者邮寄给上航的“常旅客服务中心”。已经持卡的旅客，请出示会员卡，我们将为您累积里程。谢谢！
Ladies and Gentlemen:
Our “Frequent Flyer Program\" is good for paengers who flying with Shanghai Airlines.And there is no expiry date for your accumulated mileages.If you want to join the program, you can get application form from our cabin crew.After finishing the form, you can return it to our cabin crew, or mail the form to our Frequent Flyer Center.If you have the member card, we will record mileages right now.Thank you!
3.女士们，先生们：
为了保证您在旅途中得到良好的休息，我们将调暗客舱灯光，需要阅读书刊的旅客，可打开阅读灯。请您在休息期间系好安全带。如您需要帮助，请按呼唤铃。（由于飞机将在清晨到达，我们建议您拉下遮阳板，以免阳光干扰您的休息。） 谢谢！
Ladies and gentlemen:
To ensure you a good rest, now we will dim the cabin lights.If you would like to read, you may use the reading light.We advise you to keep your seat belt fastened, as a precaution against sudden turbulence.Your cooperation in keeping the cabin quiet will be appreciated.Please pre the call button for service.(Since we will be arriving in the morning, you are suggested to close the window shade.) Thank you!
4.女士们，先生们：
本架飞机预计 到达 机场。地面温度为摄氏 度，华氏 度。 谢谢！
（飞机即将下降，我们将关闭机上娱乐系统，乘务员将到您面前收取耳机。）
Ladies and Gentlemen:
Our flight is expected to arrive at Airport at AM/PM.The ground temperature is degrees centigrade or degrees Fahrenheit.(As we will be landing shortly, please have your headsets ready for our collection.) Thank you!
女士们、先生们：
感谢您（鞠躬）在这段旅途中对我们工作的支持和配合。
现在飞机已经开始下降，请您座好、系好安全带，打开遮阳板，并关闭所有电子设备。谢谢！Ladies and gentlemen：
We would like to thank you for your support and cooperation during this flight.
The airplane is now descending.Please fasten your seat belt, open your window shade and switch off all the electronic devices.Thank you!
5.女士们，先生们：
我们已经抵达机场。（外面正在下 雨/雪，下机时请注意地面路滑。）飞机仍在滑行，请您不要离开座位，并保持移动电话置于关断状态。当安全带指示灯熄灭后，再解开安全带。打开行李架时，请注意安全，以免行李滑落。您的交运行李请到候机楼行李提取处领取。（需要转机的旅客请您到候机楼出发大厅办理手续。）
〔继续前往____的旅客，请您稍后下机，请将手提物品置于行李架内，贵重物品请随身携带。下机后请向地面人员领过站登机牌，并留意候机楼广播通知。〕
（对于本次航班的延误，我们再次深表歉意。）
感谢您选乘上海航空公司班机，下次旅途再见。 谢谢！
Ladies and gentlemen:
We have landed at airport.(It’s raining/snowing outside.Please watch your steps.) The plane is now still taxiing; please don not open your seat belt until the Fasten Seat Belt Sign goes off.Please do not turn on your mobile phone before you deplane.Take care when opening the overhead compartment.Your checked baggage may be claimed in the terminal.(Transit paengers please proceed
to the departure hall in the terminal building to arrange for your connecting flight.)
[Paengers continuing the flight with us, please take your flight ticket and boarding pa with you to obtain your transit-boarding pa in the terminal building later.Your hand baggage may be left in the compartment, but take valuables with you.Please pay attention to the announcement in the terminal.]
(We apologize again for the delay.)
Thanks for choosing Shanghai Airlines, and we are looking forward to serving you again.Thank you & Good-bye!
6.女士们，先生们：
现在飞机已经停稳，您可以从客舱的 前/后 门下飞机。下机时，请您检查一下是否已带齐了所有的随身行李，非常感谢您选乘上海航空公司班机。下次旅途再见！谢谢！
Ladies and gentlemen:
Now our plane has arrived at the aigned position.Please check to take all your belongings with you and disembark from the forward exit/from either the forward exit or the rear one.We thank you for choosing Shanghai Airlines today.Have a nice day.Thank you!
7.女士们先生们：
本架飞机录像系统出现故障，无法为您提供录像节目。我们深表歉意。感谢您的谅解和协助！Ladies and Gentlemen:
Due to the malfunction of Video system, we could not play TV program for the time beingWe apologize for any inconvenience caused.Thank you.
女士们、先生们：
我们接到机长的通知，由于____：
a、航路中/到达地机场/出发地机场天气状况不佳；
b、机械故障，需要维修；
c、航空管制/航路管制/跑道拥挤，等待起飞命令；
d、部分旅客尚未登机/旅客乘机手续尚未办妥；
e、等待转港/转机旅客；
f、货物超重/行李装载/货物装载；
g、临时增加食品/等候食品装载；
h、文件交接工作尚未完成；
i、罢工；
j、____位旅客临时取消行程，出于安全考虑，地面工作人员正在查找他们的行李；k、天气异常寒冷，飞机上/跑道上，有冰雪需清除；
飞机将推迟____小时____分钟以后起飞，请您在座位上休息，请不要吸烟。现在客舱乘务员会为您提供饮料/餐食/点心，如有进一步的消息，我们将及时通知您。谢谢！
Ladies and gentlemen:
Attention please, we get notice from the captain that:
a、Because of bad weather conditions on our scheduled route /over the airport.
b、As there is a technical problem that is now being corrected.
c、As we are waiting for departure clearance instructions from Air traffic Control Tower.
d、As we are waiting for (a) ____paenger(s) who has (have) not joined us on time/As the boarding formalities of ____a paenger(s) is (are) not completed.。
e、As we are waiting for interline paengers,
f、As we need more time for loading of cargo/baggage.
g、We are waiting for catering.
h、Due to the late arrival of the important documents.
i、Because of a strike at____.
j、As some of the paengers temporarily cancelled their trip, we have to unload their checked-baggage.
k、Because of extraordinary cold weather, we should wait for snow/icing clearing.
Our flight will be delayed for about____.
Please remain in your seat and do not smoke.Now we will supply beverages/ dinner/ snake.We will inform you of further details as soon as poible.
Thank you for your cooperation!
推荐第3篇：空乘英语
空乘口语，空乘英语，空乘服务英语
一.欢迎词:
Good morning (Afternoon,Evening)Ladies and gentlemen :
The crew member of XX Airlines has the pleasure of welcoming you aborad.
Would you please put your seat in the upright position,
fasten your seat belts and lock your table in place.
We will be taking off in a few mimutes.You are reminded that smokingand telephone-operation are not permitted at any time during flight.Please use your \"call button\" if you require aistance-our crew
will attend to your needs.
We hope you enjoy a pleasant flight and
thank you for choosing XX Airlines.
Ladies and gentlemen:
Welcome aboard___Airlines FLT___to___.
(With an intermediate stop in___).
Your flight is under the command of Captain___.
I am the chief purser___,in addition,
we have___cabin attendants,___from Thailand,
who will be available through the flight to serve you.
Please let us know if you need aistance.
Thank you.
各位贵宾:
欢迎您搭乘___航空，第___号班机(经过___)前往___。
今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
___位___籍空服员为大家服务，如果您需要任何协助，请通知空服人员。
二.安全示范
DOMO 1
Ladies and gentlemen :
Your cabin attendants have just demonstrated the proper method
of using the life jacket(and oxygen mask.)
Please refer to the emergency instruction card in the seat pocket
for more information.Thank you.
DOMO 2
Ladies and gentlemen :
For your safety,this aircraft is fully equipped with emergency equipments.We will explain the location and method of use.There are
eight emergency exits located on the left and right sides respectively.They are identified by the exit signs.
Life jackets are under your seats.In case of emergency,
put the jacket over your head,then bring the straps from behind
you to the front as the attendant is demonstrating.
Fasten the straps and pull tight.The jacket will be automatically
inflated by pulling the two red tabs at the bottom.
There are two mouth pieces inside the life jacket which can be
used to inflate the vest by blowing air into them.The oxygen masks arein panel over your head.If there is any change in the preure,
the masks will fall automatically.The masks are as shown.
When the masks fall,pull one of them to your face.
Cover your nose and mouth then breath normally.
Place the strap over your head to keep the mask in place.
If you have an infant,put your mask on first,then put the infant\'s mask on.Each seat is provided wiht seat belts.Please keep them fasted
whenever seated.Just pull the buckle to unfasten them.
Please refer to the emergency instruction card in seat pocket
for more imformation.Thank you.
三.飞机即将起飞前
Ladies and gentlemen :
We will be taking off shortly.Please make sure that yourseat belts are fastened.Thank you.
四.预期通过乱流区
Ladies and gentlemen :
We will be paing through turbulent air.For your safety,please remain seated and fasten your seat belts.
Thank you.
遇乱流时:
We will be paing through turbulence.For your own safety,please remain seated and fasten your seat belt.
Thank you.
我们即将经过一段不稳定的气流，为了各位的安全，请留在座位上，将安全带系好。谢谢。
五.降落前
Ladies and gentlemen :
We will soon be landing at the____ (Interational) Airport,would you please put you seat in the upright position ,fasten your seat belts and lock yourtable in place.
Thank you.
推荐第4篇：空乘英语
(1)aircraft (2) belly机腹 (3)nose gear鼻轮
(4) retractable landing gear 伸缩起落架 (5)rudder 尾舵
(6)propeller 推进器 (7)wing 机翼 (8)fuel 油料 (9)tank 油箱
(10)radome 雷达 (11) fuselage 机身 (12)break-in area 逃生窗
(13)undercarrage bay 货舱 (14)air brake 煞车 (15)panel 仪表板
(16)flight deck(cockpit) 前舱 (17)galley 厨房 (18)seat belt安全带
(19)slide 充气滑梯(逃生用) (20)survival kit(first aid kit) 救生品
(21)water extinguisher 灭火器 (22)dry chemical extinguisher 乾粉灭火器
(23)latch 栓子 (24)tray table 餐桌 (25)smoke hood 防烟面罩
(26)waste bin 垃圾桶 (27)grab handle 扶手 (28) sink 水槽
(29)observers seat 观察位(前舱) (30)telescopic viewer 门孔
(31)soap dispenser 给皂器(32)bainet婴幼儿睡床 (33)ditching水上迫降
(34)water evacuation 水上逃生(35)land evacuation 陆上逃生
(36)axe 斧头(在驾驶舱) (37)trolly 餐车 (38)torch 手电筒
(39)armrest 扶手 (40)reading light阅读灯 (41)call button呼叫钮
(42)air traffic control 航路管制 (43)control tower 塔台
(44)operation & dispatcher 签派员 (45)cruize平航 (46) runway 跑道
(47)taxiway 滑行道 (48)I.D.L 国际日线 (49)time zone 时区
(50)estimated time of arrival (ETA)预计到达时间
(51) estimated time of departure (ETD)预计起飞时间
(52)apron围裙 (53)jet lag 飞机时差症 (54)tail wind 顺风 (55)head wind 逆风
(56)jetway(paenger bridge) 空桥 (57)crew 机组员 (58)infant 婴儿
(59)unaccompanied minor(UM)没有家长同行ㄉ小孩 (60)briefing 任务提示
(61)home base 基地 (62)pilot(captain) 机长 (63)co-pilot(first officer)副机长
(64)clear air turbulence 晴空乱流 (65)air current气流 (66)non-endorsable 禁止转让(票)
(67)stand-by 地面待命 (68)stop-over 中站停留 (69)layover 外站过夜
(70)refueling stop 加油停留 (71)transit paenger 转机旅客
(72)waiting lounge 候机室 (73)baggage inspection 行李检验
(74)hand baggage 手提行李 (75)umaccompanied baggage 托运行李
(76)custom 海关 (77)quarantine 检疫 (78)immigeration 移民局
(79)baggage tag 行李签 (80)connection 班机接驳 (81)destination 目的地
(82)free baggage allowance 行李重量限制 (83)general declaration 舱单
(84)load factor 载客率 (85)on time performance 准点率 (86)LOST-N-FOUND 失物招领
(87)confirmation 确定 (88)reiued ticket 重开的票
(89)paenger manifst 旅客名单(90)wheelchair 轮椅
(91)ground staff 地勤 (92)take off 起飞 (93)live vest救生衣
(94)non-stop flight 直飞班机 (95)immigeration card 入境表格
(96)terminal航空站 (97)hijack 劫机 (98)demonstration 示范
(99)evacuate 疏散 (100)traffic congestion 航路拥挤
推荐第5篇：空乘常用英语
空乘常用英语
一、乘客与飞机工作人员
international paenger 国际旅客domestic paenger 国内旅客connecting paenger 转机旅客transit paenger 过境旅客stand-by 候补旅客no-show 误机者
unaccompanied paenger 无人陪伴儿童handicapped paenger 残疾旅客departing paenger 出港旅客arriving paenger 进港旅客flight crew 机组人员captain 机长pilot 飞行员copilot 副驾驶员
flight engineer 飞行机械师
stewarde/cabin attendant/air hoste 女乘务员/空中小姐
steward 男乘务员
purser/chief attendant 乘务长chief purser 主任乘务长air crew 空勤人员ground crew 地勤人员
ground service staff 地面服务人员navigtor 领航员
Main Facilities in the Airport
二、机场主要设备
aerodrome/airport 飞机场alternate airfield 备用机场control tower 管制塔台hangar 机库fuel farm 油库
emergency service 急救站
localizer 航向信标台/定位信标weather office 气象站runway 跑道taxiway 滑行道
parking bay 停车位置maintenance area 维修区
terminal departure building 机场大厦/候机楼
international departure building 国际航班出港大厦seeing-off deck 送客台
domestic departure lobby 国内线出港候机厅coffee shop 咖啡室
special waiting room 特别休息室quarantine 检疫
Customs 海关
emigration control 出境检查snack bar 快餐部
automatic door 自动出入门arrival lounge 到达大厅departure lounge 离港大厅transit lounge 过站大厅
telephone/telegram/fax room 电话/电报/传真间stand-by ticket counter 补票处
flight information board 航班显示板check-in counter 办理登机手续柜台transfer correspondence 中转柜台carousel 旋转行李传送带public addre 广播室dispatch office 签派室
police office 机场公安局（警察局）boby temperature scanner 体温检测仪medical centre 医疗中心escalator 自动扶梯
elevator （升降式）电梯
moving/automatic walkway 自动步道air bridge 登机廊桥
airport fire service 机场消防队catering department 配餐供应部门duty-free shop 免税商店airtel/airport hotel 机场宾馆VIP room 贵宾室main lobby 主厅
freight building/cargo centre 货运大厦/货运中心security centre 保安中心imports shop 进口商品店entrance 入口
paenger route 旅客通道
boarding gate No.18 第18号登机桥
boarding gate besides No.16 第16号以外登机桥inＦＯＲＭation counter/office 问询处lavatory 卫生间
international arrival building 国际航班到达大厦taxi stand 出租汽车站
demestic connection counter 国内线联运柜台exit 出口
hotel and limousine service 旅馆及机场交通服务处 limousine stand 机场交通车站 waiting room 休息室
exchange and tax payment 兑换及付税Customs personnel 海关人员
Customs inspection counter 海关检查柜台connection counter 联运柜台
baggage claim area 行李认领区arrival lobby 入境旅客休息室
immigration control 入境检查security counter 安检柜台
plant quarantine 植物检疫security check station 安全检查站
animal quarantine 动物检疫
三、A paenger doesn’t take the seat aigned him.）
S:Excuse me，sir.May I see your boarding pa?
P1:According to my seat number.I think maybe I ought to be seated in the middle of the cabin.But since I got up this morning，I’ve got a slight headache，and my stomach feels a little upset.So I want to take a seat near the lavatory.Would it be poible for me to sit here?
S:I appreciate your problem.But you should be seated in the aigned seat，in order to ensure proper weight and balance for the aircraft when it takes off.Would you please go back to your aigned seat for the time being?After it takes off，you may return to this seat.
p1:OK，I see.
...
p2:Excuse me，Mi.Do you mind if I ask you a question?
S:Go ahead.
P2:The man over there is a friend of mine.I wonder if I could sit next to him.
S:Well.Let me try to talk with the girl beside him to change the seat with you.Follow me ，please.
May I trouble you，Mi?The man over there woule like to sit together with the paenger here.Would you be kind enough to change to another seat?
P3:OK，no problem.
S:Thank you，Mi.
p2:Thanks a lot.
S:You’re **.
四、常用句子
1、Would you like to read these news papers or magazines?
您想看这些报纸或杂志吗?
2、Would you like anything to drink first?
您想先喝点什么?
3、Here is today’s menu．what would you like to have?
这是今天的菜单，你想吃些什么?
4、Thank you for waiting sir．Here you are．Anything more?
谢谢，让您久等了。这是您的饭和咖啡，还要点什么?
5、How about the sweet?
甜食要不要?
6、May I clear up your table now?
现在可以收拾您的桌子吗?
7、Are you going to study there or just for sight seeing?
你是去学习还是只去旅游?
8、The flight has been delayed because of bad weather．
由于天气恶劣，航班已经延误。
9、We can’t take off because the airport is closed due to poor visibility.
由于低能见度，机场关闭，我们不能起飞。
10、Our plane is bumping hard．please keep your seat belt fastened。
我们的飞机颠簸得厉害，请系好安全带。
Before Take-Off 起飞前
1.Morning， madam（Sir）.** aboard!
早上好，女士（先生）。欢迎登机！
2.May I introduce myself， I’m ___， the chief purser of this flight.
请允许自我介绍。我叫___，本次航班的主任乘务长。
3.Morning， sir.** aboard.Busine cla or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4.Follow me， please.Your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
5.An aisle seat on the left side ------ Here you are， sir.
是左边靠走廊座位------这是您的座位。
6.I’m afraid you are in the wrong seat.20C is just two rows behind on the other aisle.
恐怕您坐错位子了，20C正好在那边走廊的后二排。
7.Excuse me for a second， I’ll check.
请稍等一下，我查查看。
8.The plane is about to take off.Please don’t walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
9.You know the weather in Hongkong is not so good.It has been delayed.
你知道香港的天气不太好，飞机延误了。
10.Air China Flight CA937 leaves at 0730 in the morning.
中国国际航空公司CA937航班，上午7：30起飞。
11.Flight No.926， leaving Tokyo at 1740， flies nonstop back to Beijing.
CA926航班17：40离开东京直飞回北京。
12.You’re flying economy cla.Is that right?
您是坐经济舱，对吗？
Emergency Situation紧急情况
1.Fasten your seat belts immediately.The plane will make an emergency landing because of the sudden breakdown of an engine.（本人希望这句话永远不要从CC口里说出来）
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2.Don’t panic!不要惊慌。
3.Our captain has confidence to land safely.All the crew members of this flight are well trained for this kind of situation.So please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4.Take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5.Don’t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6.Put the mask over your face!戴上氧气面罩！
7.Bend your head between your knees!把你的头弯下来放在两膝之间！
8.Bend down and grab your ankles.弯下身来，抓住脚踝。
9.Get the extinguisher.拿灭火器来！
10.Open seat belts.Leave everything behind and come this way!
解开安全带，别拿行李，朝这边走！
11.This plane has eight emergency exits.Please locate the exit nearest to you.
本架飞机有八个安全门，请找到离你最近的那个门。
12.Jump and slide down!跳滑下来！
推荐第6篇：空乘英语自我介绍
Good morning, everyone! It is really my honor to have this chance for an interview.I hope I can make a good performance today.
First I will introduce myself briefly.My name is...aged 18 .I grow up in a sweet family, my dad,mom, and me .Friendly , humourous and bright,i\'m also a good team player.I like working with all kinds of people.I like travelling and making friends .It is my dream to fly here and there and serve the people in the blue sky .If I have the honor to become a member of yours, I will try my best to do everything well ,because I love this career very much.That’s all.Thank you for your listening .Good afternoon/morning, teachers, I am very glad to be here .Now allow me to give a brief self-introduction.My name is 。。。, 17 years old.I come from Puyang, a beautiful city of HenanProvince.There are three people in my family, my farther, my mother, and I.We love each other and live a happy life.That is why I am a
person who is friendly and willing to help others.I usually play ballgames in my spare time,so ,you see, I am strong and healthy.I have a dream to fly here and there and serve the people in the blue sky .If I have the honor to become a member of yours, I will try my best to do everything well ,because I love this job very much.That’s all.Thank you for your listening .
推荐第7篇：空乘专用英语
广播词
1.Paging Deparure
Attention please：
China Eastern Airlines announces the departure of flight MU535 to Hong Kong.Will paengers for this flight please proceed to Gate 10.Thank you.
登机广播
旅客们请注意：
飞往香港的东航MU535次航班，现在开始登机了。请该航班的旅客到十号门去登机。
2.Commencement of Check-in
Good Morning (Afternoon, Evening), Ladies and Gentlemen:
Air China flight CA 981 to New York is now ready for Check-in.Paengers on that flight please have your baggage and the tickets ready and proceed to the Air China counter
14.Thank you.
办理登机手续广播
女士们、先生们，早上好（下午好，晚上好）
飞往纽约的国航CA981次航班，现在开始办理登机手续。请旅客们拿好行李和机票，到国航14号柜台办理。谢谢。
3.Check-in Closing(A)
Check-in for Air China Flight CA981 bound for New York will be closing in a few minutes.Paengers who have not yet checked in please come to the Air China counter.Thank you.
登机手续即将完毕广播(A)
飞往纽约的国航CA981次航班, 即将办完登机手续。还未办理的旅客，请到国航柜台办理。谢谢！
Check-in Closing (B)
Attention please, paengers to New York:
Air China Flight 981 is now closing.Paengers for this flight who have not yet checked in should do so now at Counter 14.Air China Flight 981 to New York now closing on Counter 14.
登机手续即将完毕广播(B)
前往纽约去的旅客请注意：
国航981次航班, 即将停止办理登机手续。还未办理登机的旅客，请到十四号柜台办理。前往纽约的国航981次航班，现已停止在十四号柜台办理登机手续。
4.Commencement of Boarding )A)
Attention please.Paengers bound for Los Angeles on Flight MU583, your flight will be boarding in 15 minutes.In order to speed up boarding please have your tickets ready.Thank you.
开始登机广播(A)
乘坐飞往洛杉讥的MU583次航班的旅客请注意：您乘坐的航班十五分钟后开始登机。为了尽快登机，请准备好您的机票。谢谢！
Commencement of Boarding (B)
Thank you for waiting, Ladies and Gentlemen.Flight CA985 for San Francisco is now ready for boarding.Will paengers on this flight please make their way to Gate 15.Please refrain form smoking beyond the gate.Thank you.
开始登机广播(B)
女士们、先生们，感谢您在此恭候。前往旧金山的CA985次航班，现已开始登机。请乘坐该航班的旅客到十五号门登机。出门登机请勿吸烟！谢谢！
Commencement of Boarding (C)
Your attention please.Air China to Harbin, flight number CA1603 boarding now at Gate No.5; Air China to Hangzhou, flight number CA1509 boarding now at Gate No11; Air China to Shanghai, flight number CA935 boarding now at Gate No.16.
开始登机广播（C）
旅客们请注意：中国国际航空公司前往哈尔滨的CA1603次航班，现已在五号门登机。前往杭州的CA1509次航班，在十一号门登机。前往上海的CA935次航班，在十六号门登机。
5.Final Boarding Call (A)
Attention please.This is the final call for paengers traveling to Tokyo.Flight CA951 is now boarding.Paengers are kindly requested to proceed to Gate 20.
登机最后一次广播（A）
前往东京去的旅客请注意，这是登机的最后广播。CA951次航班现已登机，请旅客们前往二十号门登机。
Final Boarding Call (B)
This is the final boarding call for paengers departing on Flight MU515 for Osaka.Will paengers on this flight go immediately to Gate 15.登机最后一次广播（B）
乘座MU515次航班前往大阪的旅客，这是登机的最后广播。请该航班的旅客马上到十五号门登机。
Final Boarding Call(C)
This is the last call for China Eastern Airlines Flight MU535 for Hong Kong.All paengers board at Gate 2.
登机最后一次广播（C）
这是登机的最后广播。中国东方航空公司MU535次航班飞往香港的全体旅客，请到二号门去登机。
6．Boarding Announcement for Delayed Departure
Thank you for waiting, Ladies and gentlemen.The maintenance of the aircraft has been completed.Air China Flight 985 to San Francisco is now ready for boarding through Gate
9.Thank you.
航班延误后的登机广播
女士们，先生们，谢谢在此等候。飞机维修现已结束。国航飞往旧金山的985次航班，现已在九号门开始登机。谢谢。
7.Irregularity Delay Due to Weather Indefinite Time
May I have your attention please.Air China regrets to announce that the departure of Flight CA957 to Singapore will be delayed due to unfavorable weather conditions in Singapore.We are monitoring weather reports and will keep you informed.You are kindly requested to wait in this lounge until further notice.Thank you!
因天气原因，航班非正常延误广播
旅客们请注意。中国国际航空公司抱歉地通知各位，由于新加坡的天气原因，飞往新加坡的CA957次航班将延误起飞。我们正关注天气预报的变化，并与各位保持联系。请旅客们在候机室等候通知。谢谢。
8.Irregularity Delay Due to Weather Definite Departure Time
May I have your attention please.China Eastern Airlines regrets to announce that the departure of Flight MU535 to Hong Kong will be delayed due to unfavorable weather conditions in Hong Kong.The new departure time will be 11:30.We expect to begin boarding at about 11:00 o’clock.Thank you!
因天气原因而航班延误，起飞时间确定的广播
各位旅客请注意，中国东方航空公司抱歉地通知各位：由于香港地区的天气原因，飞往香港的MU535次航班将延误起飞，新的起飞时间为11:30。我们预期在11: 00开始登机。谢谢。
9.Refreshments are Offered Due to Delay
Attention please.China Eastern Airlines Flight MU582 to Shanghai will be delayed because of weather conditions at Hong Kong International Airport.A further announcement will be made not later than 10:30.In the meantime paengers are invited to take light refreshments with the compliments of the airlines at the buffet in this lounge.
因延误而提供免费餐饮的广播
各位旅客请注意：由于虹桥国际机场上的天气原因，飞往上海的东航MU582次航班将延误起飞，何时起飞请听10:30之前的广播，现在请旅客们到候机室餐饮部免费享用航空公司提供的点心。
10.Delay Due to Maintenance
Your attention please.Air France regrets to announce that the departure of Flight AF285 to Paris will be delayed due to maintenance of the aircraft.New departure time will be announced at about 9:30.Paengers are requested to wait in this lounge until further notice.Thank you!
因飞机维修而航班延误的广播
旅客们请注意：法国航空公司很抱歉地通知各位，前往巴黎的AF285次航班，因飞机维修，将延误起飞。新的起飞时间约于9:30通知各位，请旅客们在候机室休息等候进一步通知，谢谢！
11.Delay Due to Technical Reasons
Japan Airlines regrets to announce the delay in the departure of Flight JL785 to Beijing.Due to technical reasons, this flight is now expected to depart at 10:40 local time.
因技术原因而航班延误的广播
日本航空公司和很抱歉地通知各位，前往北京去的日航JL785次航班，将延误起飞。由于技术上的原因，预计该航班于当地时间10:40起飞。
12.Anticipated Diversion or Return
May I have your attention please.British Airways regrets to announce that due to the forecast of changeable weather conditions in the local airport Flight BA038 may have to be diverted to an alternative airport.If you have any questions, please contact a BA agent.Thank you!
航班预计改航或回航的广播
旅客们请注意：英国航空公司很抱歉地通知各位，由于预报当地机场上的天气有变化，英航BA038次航班可能改航至另一机场，旅客如有问题请于英航服务员联系。谢谢！
13.Cancellations(A)
May I have your attention please.Air China regrets to announce that Flight CA1355 for Haikou will be cancelled as the local airport has been closed down due to a typhoon.Paengers for Flight1355 please come to Air China counter 20.Thankyou.
航班取消广播（A）
旅客们请注意：中国国际航空公司抱歉地通知各位，因台风原因，海口当地机场已被关闭，前往海口的CA1355次航班将被取消。请该航班的旅客去国航二十号柜台。谢谢！
Cancellations(B)
Attention please.British Airways Flight 564 to Zurich has been cancelled because of weather conditions at local airport in London.Will paengers please collect their hand baggage and go to the rear exit of this lounge.Please have your paports ready and proceed downstairs to counter 17 where information about re-bookings, refunds and alternative transport is available.
航班取消广播（B）
旅客们请注意，前往苏黎士的英国航空公司564次航班，因伦敦当地机场天气不好，现已被取消。请旅客带好自己的手提行李，前往候机室的后门出口处，并准备好各自的护照前往楼下十七号柜台办理重新订票、退票，或换乘其它航班。
14.Connecting Paenger Information
Attention please, Paengers connected onto Air China Flight981 for New York please come to the Air China connecting service counter in the satellite.Thank you.
联程航班广播
转乘国航981次联程航班，飞往纽约的旅客请注意，请去卫星厅的国航联乘航班服务柜台。谢谢！
15.Paging Departure
Air China paging paenger Fields departing on Flight CA981 to New York.Will paenger Fields please come to the Air China counter.Thank you!
通知旅客登机广播
乘坐CA981次航班飞往纽约的旅客菲尔兹先生请注意，请您听到中国国际航空公司广播后，去国航柜台办理登机。谢谢！
16.Paging for Standby Paenger
Attention please.Standby Paengers for China Eastern Airlines Flight MU5535 to Wenzhou please come to the counter 17.Thank you.
通知候补旅客广播
乘坐东方航空公司MU5535次航班，飞往温州去的候补旅客请注意，请到十七号柜台。谢谢。
17.Paging Arrival
Attention please.Japan Airlines Flight791 for Shanghai.Now arriving at Gate 5.
通知航班到达广播
旅客们请注意，前往上海的日本航空公司791次航班，现已到达五号门。
18.Paging for Claiming Baggage
China Eastern Airlines paging Mr.Jackson arriving on Flight MU584 from Los Angeles.Will Mr.Jackson please come to the information counter in the baggage claim area.Thank you.
通知认领行李广播
乘坐东航MU584次航班来自洛杉矶的杰克逊先生请注意，请您听到中国东方航空公司的广播后，到行李问询处去，谢谢！
19.Customs Clearance
Paengers from Tokyo on JL Flight791.Please remain in this lounge until called for customs clearance.Paengers with hand baggage only may go through now for customs clearance.
办理结关手续广播
乘坐日航791次航班，来自东京的旅客请注意，请在候机室等候办理结关手续的通知。携带手提行李的旅客现在可以办理结关手续。
20.Customs Clearance and Baggage Claimed
Paengers from Tokyo on Flight 791 please go through channel No.2 for customs clearance.After clearance baggage should be reclaimed in the baggage-claimed area.
办理结关手续并认领行李广播
乘坐日航791次航班，来自东京的旅客请注意，请前往第2通道办理海关手续，结关后，请到行李认领处领取各自的行李。
21.Baggage Claimed Announcement
Attention please.All paengers from Flight JL791 may now claim their baggage.Please go to the baggage area.Show your baggage claim check and you will receive your baggage.Thank you.
认领行李的广播
6
来自日航791次航班的旅客请注意，现在可以去认领行李。请前往行李处，出示行李认领牌，提取行李， 谢谢。
22.Meal Service Available
Attention please.Hot and cold meals are still being served in the restaurant and self-service.
餐饮服务广播
旅客们请注意，饭店和自助餐厅现仍在供应热餐和冷餐。
23.Bus Service Available
Bus service is available for all newly arrived paengers who need transportation.Repeating.Bus service is available for all newly arrived paengers who need transportation.
班车服务广播
刚进港旅客如需用车可乘坐班车出港。再通知一遍，需要用车的进港旅客可乘坐班车出港。
7
推荐第8篇：空乘常用英语
空乘常用英语：
乘客与飞机工作人员
international paenger 国际旅客 domestic paenger 国内旅客
connecting paenger 转机旅客
transit paenger 过境旅客
stand-by 候补旅客
no-show 误机者
unaccompanied paenger 无人陪伴儿童
handicapped paenger 残疾旅客
departing paenger 出港旅客
arriving paenger 进港旅客
flight crew 机组人员
captain 机长
pilot 飞行员
copilot 副驾驶员
flight engineer 飞行机械师
stewardecabin attendantair hoste 女乘务员空中小姐
steward 男乘务员
purserchief attendant 乘务长
chief purser 主任乘务长
air crew 空勤人员
ground crew 地勤人员
ground service staff 地面服务人员
navigtor 领航员
Main Facilities in the Airport 机场主要设备
aerodromeairport 飞机场
alternate airfield 备用机场
control tower 管制塔台
hangar 机库
fuel farm 油库
emergency service 急救站
localizer 航向信标台定位信标
weather office 气象站
runway 跑道
taxiway 滑行道
parking bay 停车位置
maintenance area 维修区
terminal departure building 机场大厦候机楼
international departure building 国际航班出港大厦
seeing-off deck 送客台
domestic departure lobby 国内线出港候机厅 coffee shop 咖啡室
special waiting room 特别休息室
quarantine 检疫
Customs 海关
emigration control 出境检查
snack bar 快餐部
automatic door 自动出入门
arrival lounge 到达大厅
departure lounge 离港大厅
transit lounge 过站大厅
telephonetelegramfax room 电话电报传真间
stand-by ticket counter 补票处
flight inＦＯＲＭation board 航班显示板
check-in counter 办理登机手续柜台
transfer correspondence 中转柜台
carousel 旋转行李传送带
public addre 广播室
dispatch office 签派室
police office 机场公安局（警察局）
boby temperature scanner 体温检测仪
medical centre 医疗中心
escalator 自动扶梯
elevator （升降式）电梯
movingautomatic walkway 自动步道
air bridge 登机廊桥
airport fire service 机场消防队
catering department 配餐供应部门
duty-free shop 免税商店
airtelairport hotel 机场宾馆
VIP room 贵宾室
main lobby 主厅
freight buildingcargo centre 货运大厦货运中心
security centre 保安中心
imports shop 进口商品店
entrance 入口
paenger route 旅客通道
boarding gate No.18 第18号登机桥
bosrding gate besides No.16 第16号以外登机桥
inＦＯＲＭation counteroffice 问询处
lavatory 卫生间
international arrival building 国际航班到达大厦
taxi stand 出租汽车站
demestic connection counter 国内线联运柜台 exit 出口
hotel and limousine service 旅馆及机场交通服务处
limousine stand 机场交通车站
waiting room 休息室
exchange and tax payment 兑换及付税
Customs personnel 海关人员
Customs inspection counter 海关检查柜台
baggage claim area 行李认领区
immigration control 入境检查
plant quarantine 植物检疫
animal quarantine 动物检疫
connection counter 联运柜台
arrival lobby 入境旅客休息室
security check station 安全检查站
A paenger doesn“t take the seat aigned him.） SExcuse me，sir.May I see your boarding pa
P1According to my seat number.I think maybe I ought to be seated in the middle of the cabin.But since I got up this morning，I“ve got a slight headache，and my stomach feels a little upset.So I want to take a seat near the lavatory.Would it be poible for me to sit here
SI appreciate your problem.But you should be seated in the aigned seat，in order to ensure proper weight and balance for the aircraft when it takes off.Would you please go back to your aigned seat for the time beingAfter it takes off，you may return to this seat. p1OK，I see. ...
p2Excuse me，Mi.Do you mind if I ask you a question SGo ahead.
P2The man over there is a friend of mine.I wonder if I could sit next to him.
SWell.Let me try to talk with the girl beside him to change the seat with you.Follow me ，please. May I trouble you，MiThe man over there woule like to sit together with the paenger here.Would you be kind enough to chenge to another seat P3OK，no problem. SThank you，Mi. p2Thanks a lot. SYou“re welcome.
1、Would you like to read these news papers or magazines 您想看这些报纸或杂志吗
2、Would you like anything to drink first 您想先喝点什么
3、Here is today““s menu．what would you like to have 这是今天的菜单，你想吃些什么
4、Thank you for waiting sir．Here you are．Anything more 谢谢，让您久等了。这是您的饭和咖啡，还要点什么
5、How about the sweet 甜食要不要
6、May I clear up your table now 现在可以收拾您的桌子吗
7、Are you going to study there or just for sight seeing 你是去学习还是只去旅游
8、The flight has been delayed because of bad weather．
由于天气恶劣，航班已经延误。
9、We can““t take off because the airport is closed due to poor visibility. 由于低能见度，机场关闭，我们不能起飞。
10、Our plane is bumping hard．please keep your seat belt fastened。
我们的飞机颠簸得厉害，请系好安全带。 Before Take-Off
起飞前
1.Morning， madam（Sir）.Welcome board! 早上好，女士（先生）。欢迎登机！
2.May I introduce myself， I““m ___， the chief purser of this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3.Morning， sir.Welcome aboard.Busine cla or economy 早上好，先生。欢迎登机。坐公务还是经济舱？
4.Follow me， please.Your seat is in the middle of the cabin. 请跟我来，您的座位在客舱中部。
5.An aisle seat on the left side ------ Here you are， sir. 是左边靠走廊座位------这是您的座位。
6.I’m afraid you are in the wrong seat.20C is just two rows behind on the other aisle.
恐怕您坐错位子了，20C正好在那边走廊的后二排。
7.Excuse me for a second， I’ll check. 请稍等一下，我查查看。
8.The plane is about to take off.Please don““t walk about in the cabin. 飞机马上要起飞了，请不要在客舱内走动。
9.You know the weather in Hongkong is not so good.It has been delayed. 你知道香港的天气不太好，飞机延误了。
10.Air China Flight CA937 leaves at 0730 in the morning. 中国国际航空公司CA937航班，上午7：30起飞。
11.Flight No.926， leaving Tokyo at 1740， flies nonstop back to Beijing. CA926航班17：40离开东京直飞回北京。
12.You’re flying economy cla.Is that right 您是坐经济舱，对吗？
Emergency Situation 紧急情况
1.Fasten your seat belts immediately.The plane will make an emergency landing because of the sudden breakdown of an engine.（本人希望这句话永远不要从CC口里说出来） 马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2.Don““t panic! 不要惊慌。
3.Our captain has confidence to land safely.All the crew members of this flight are well trained for this kind of situation.So please obey instructions from us. 我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4.Take out the life vest under your seat and put it on! 从座椅下拿出救生衣，穿上它！
5.Don““t inflate the life vest in the cabin and as soon as you leave the aircraft， inflate it by pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6.Put the mask over your face! 戴上氧气面罩！
7.Bend your head between your knees! 把你的头弯下来放在两膝之间！
8.Bend down and grab your ankles. 弯下身来，抓住脚踝。
9.Get the extinguisher.
拿灭火器来！
10.Open seat belts.Leave everything behind and come this way! 解开安全带，别拿行李，朝这边走！
11.This plane has eight emergency exits.Please locate the exit nearest to you. 本架飞机有八个安全门，请找到离你最近的那个门。
12.Jump and slide down! 跳滑下来
推荐第9篇：空乘服务英语
空乘口语，空乘英语，空乘服务英语
一.欢迎词:
Good morning (Afternoon,Evening)Ladies and gentlemen :
The crew member of XX Airlines has the pleasure of welcoming you aborad.Would you please put your seat in the upright position,
fasten your seat belts and lock your table in place.
We will be taking off in a few mimutes.You are reminded that smokingand telephone-operation are not permitted at any time during flight.
Please use your \"call button\" if you require aistance-our crew
will attend to your needs.
We hope you enjoy a pleasant flight and
thank you for choosing XX Airlines.Ladies and gentlemen:
Welcome aboard___Airlines FLT___to___.(With an intermediate stop in___).Your flight is under the command of Captain___.
I am the chief purser___,in addition,
we have___cabin attendants,___from Thailand,
who will be available through the flight to serve you.
Please let us know if you need aistance.
Thank you.
各位贵宾:
欢迎您搭乘___航空，第___号班机(经过___)前往___。
今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
___位___籍空服员为大家服务，如果您需要任何协助，请通知空服人员。
二.安全示范
DOMO 1
Ladies and gentlemen :
Your cabin attendants have just demonstrated the proper method
of using the life jacket(and oxygen mask.)
Please refer to the emergency instruction card in the seat pocket
for more information.Thank you.DOMO 2
Ladies and gentlemen :
For your safety,this aircraft is fully equipped with emergency equipments.We will explain the location and method of use.There are
eight emergency exits located on the left and right sides respectively.They are identified by the exit signs.
Life jackets are under your seats.In case of emergency,
put the jacket over your head,then bring the straps from behind
you to the front as the attendant is demonstrating.
Fasten the straps and pull tight.The jacket will be automatically
inflated by pulling the two red tabs at the bottom.
There are two mouth pieces inside the life jacket which can be
used to inflate the vest by blowing air into them.The oxygen masks arein panel over your head.If there is any change in the preure,
the masks will fall automatically.The masks are as shown.
When the masks fall,pull one of them to your face.
Cover your nose and mouth then breath normally.
Place the strap over your head to keep the mask in place.
If you have an infant,put your mask on first,then put the infant\'s mask on.Each seat is provided with seat belts.Please keep them fasted
whenever seated.Just pull the buckle to unfasten them.
Please refer to the emergency instruction card in seat pocket
for more imformation.Thank you.
三.飞机即将起飞前
Ladies and gentlemen :
We will be taking off shortly.Please make sure that your
seat belts are fastened.Thank you.
四.预期通过乱流区
Ladies and gentlemen :
We will be paing through turbulence.For your own safety,
please remain seated and fasten your seat belt.
Thank you.
我们即将经过一段不稳定的气流，为了各位的安全，请留在座位上，将安全带系好。谢谢。
五.降落前
Ladies and gentlemen :
We will soon be landing at the____ (Interational) Airport,
would you please put you seat in the upright position ,
fasten your seat belts and lock your table in place.
Thank you.
六.降落后
Ladies and gentlemen :
We have landed at ____(Interational) Airport.
The present outside temperature is ____degrees Centigrade,
and the local time is______.
Please remain seated until the airplane has come to a complete stop anddon\'t forget your personal belongings.
All crew members thank you for choosing XX Airlines.
We hope to see you in the near future.
Thank you and good-bye.
各位贵宾午安：
我们即将开始下降，预计下午___:___降落在XX机场，请系好您的安全带，本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快！Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM.Please fasten your seat belt.
I would like to thank you for flying with XX airlines,
I do hope you have enjoyed your flight.
各位贵宾：
我们现在已经降落在XX国际机场了，在安全带的指示灯没有熄灭、
班机没有停妥前，请您不要离开座位。下机时请不要忘了随身携带的行李，打开座位上方的行李柜时请您特别留意以免行李滑落下来。
非常感谢您搭乘XX航空公司的班机，并希望很快能再次为您服务。
Ladies and Gentlemen:
We have landed at XX Airport, please remain seated until the
\"FASTEN SEAT BELT\" sign is turned off
and the aircraft has come to a complete stop.
Please don\'t forget to take along your personal belongings.
When opening the overhead bins;
please take care to ensure the contents do not fall out.
Once again, we would like to thank you
for flying with XX Airlines and hope to serving you again soon.
推荐第10篇：空乘英语口试
Can you work under preure?
What is your greatest strength?
What is your greatest weakne?
What have you done to correct your weaknees?
Have you ever failed?
What is your biggest failure?
How do you handle failure?
How do you handle change?
When you are in charge, how do you motivate people?
Describe a time when you resolved a conflict?
How do you handle conflict?
Previous Employment
What is the hardest thing you ever did in your current job?
Why have you held so many jobs?
Do you consider yourself a loyal employee?
What did you like about your last job?
What did you dislike about your last job?
What was your favorite job?
What was your least favorite job?
What have you learned from previous jobs?
How long will you stay with our airline?
What would your coworkers say about you?
What would your previous supervisors say about you?
What were the people like at your last company?
What did you dislike about your last employer?
If you could change one thing about your last employer, what would it be?Were you satisfied with your performance at your last job?Was your previous employer satisfied with your performance?Have you ever been fired?If so, why were you fired?Have you ever been asked to resign from another job?
What will your references say?
Can we check your references?
How many sick days did you take last year?
Is this typical?
Personality and MotivationDo you consider yourself a succe?Were you ever under a great deal of preure?What kinds of decisions are most difficult for you?Why has it taken you so long to find a job?
Why do you want to be a flight attendant?
What part of being a flight attendant interests you most?
What kind of contributions will you make to our airline?
Where else are you interviewing?
Have you applied to other airlines?When are you available to start?What are your outstanding qualities?What interests you most about being a flight attendant?What can you do for us that others can\'\'t?
Describe a difficult problem you\'\'ve dealt with.
How important is appearance?
What do you think will be the biggest challenge of being a flight attendant?
What is the best part of being a flight attendant?
Do you have any natural talent or skill, something that comes easy to you?
What do you like to do in your spare time?
How would you handle an abrasive Captain or coworker?Have you ever been described as stubborn or hardheaded? By whom?Do you ever freeze in social situations?Have you ever worked with someone who talked too much? How did you handle it? Are you skilled at sizing people up?Have you ever been part of a problem?Have you ever had to support the directives of higher management, even when you
disagreed with it?
Have you ever lied?
Have you ever broken a law?
Have you ever stolen something?
Have you ever found a work policy or rule to be distasteful? How did you handle it? Have you ever been tempted to break a work rule or policy? What did you do?Why do you want to work for our airline?What kind of experience do you have?
Are you willing to be based wherever the company sends you?
What would you like to be doing ten years from now?
Why should we hire you?
What are your qualifications?
What is your biggest accomplishment?
What are your career goals?How does a flight attendant job fit into your career goals?What personal characteristic best describes you.Do you prefer to work alone or with others?
Do you consider yourself a team player?
Describe your team style.
Are you self motivated?
What motivates you?
Describe your relationship with peers.
What kind of people do you prefer to work with?Describe your personality?How do you handle criticism?Were you ever unfairly criticized?
Skills
Do you read, write and/or speak a foreign language?
Are you willing to learn a foreign language?
Are you a leader or a follower?
What have you learned from your previous jobs?
What kind of employee are you?What was your favorite subject in school?
What was your least favorite subject in school?Tell us about your leadership skills.
What was your major succe as a leader?What was your major failure as a leader?
What do you think are the most important components of a practical leadership
philosophy?Whose leadership qualities have you most respected?
Have you incorporated his/her leadership qualities?
Have you ever had an unexpected leadership role? How did it work out?What are your aets?
Whom do you most admire?
Other QuestionsWhat bases does our airline have? What type of aircraft?Who is the president of our company?How long has our airline been in existence?How do you feel about the airline industry?How do you feel about being away from home frequently?How do you feel about relocating?How do you feel about unions?What do you feel is the role of unions?Why do you want to leave your previous employer?
Will we find anything on our background search that you\'\'d like to discu now?Is there anything you would like to discu?
Do you have any questions?
回答故事性问题的技巧每一家航空公司在顾用空服员是都有他们自己的标则，可是大致上都是大同小异，如果你能在面试前做好准备，那麼在面试时，就不会因为紧张过度而表现失常。一般航空公司所需要空服员的特质有下列几点：◎ 值得信赖及诚实◎ 热忱及信心◎ 姿态及自信◎ 聆听与沟通的技巧
◎ 自动自发及活力在面试时，有时主考官有会出一先问题，并要求你做一个完整故事性回答。在家里准备时，首先可以拟定几个问题，写下可能的回答，并有条理的从过去阐述到现在。答案的内容要包括：◎ 起头开始叙述整个故事，但注意要保持简短，并与主题有关不要离题。◎ 结束 - 告诉他们你从过去的经验中学到什麼？以及一些你个人的感想。接下来把写下来的东西重新看一遍，调整所写的内容。然後用摄影机录下自己回答的
情形。重覆的观看并不断的改进。也可以请朋友们给你一些诚实的意见。最後，很重要的一点就是团队精神与组织能力，其实在面试时，主考官就能看出你是否具备这样的条件。因为从你的回答中可以看出你是否用心准备过，并利用不同的资讯充实自己。进入面试时◎ 要放松精神、态度从容不迫，并且面带微笑。◎ 在回答前在心里做一次快速的整理，但不要拖的太久，也不要太明显。◎ 回答时要口齿清晰，有条不紊的回答。◎ 如果在回答中主考官突然打断你的回答，并由你的回答中问你其他的问题，千万不要漏出讶异及慌张的神情。同样的重覆第一及第二个步骤，记住自己的重点，不要因为主考官混淆了题目，连自己的答案也乱了。关于空乘中英文面试的若干技巧及范文最近很多人问及关于空乘英文面试的技巧以及要求一切正确的范文,我在网上找了一些相关信息,翻译不一定完全正确,但我看了下大致无误,希望有所帮助.英文面试的技巧:技巧一：注意英语时态的变化运用
应聘者在参加英语面试前大都作过充分的语言知识的准备与练习。那么在众多的英语语法规则中为什么要单独强调时态的运用呢？其一是因为由于和汉语的表达习惯不同，这是一个口语中极其常见的错误。但同时来说，时态又是比较基本的语法点，一旦用错，会让面试官对面试者的英语能力产生质疑。其二是因为在面试过程中，往往会涉及到很多关于个人经历，教育背景，工作经验，职业规划等方面的问题，因此在表述某件事情或是某个想法的时候，一定要注意配合正确的时态，否则就会造成差之毫厘，失之千里的后果。技巧二：尊重个人及文化差异
任何面试都带有一定程度的主观性。也就是说面试官是否欣赏你也可能成为最后的决定性因素。因此在英语面试的过程中，应当尽量避免由于对英语语言的驾驭能力不足，而引发的不敬甚至冒犯。具体而言，主要有两种做法要特别注意避免。首先是要避免使用过于生僻的单词，或是地方俚语之类接受群体相对比较小的表达方式。因为这种表达方式很有可能造成听者的困惑与曲解。其次则是要避免过多，过于主观地谈及宗教文化或时事政治方面的问题。不少面试者出于第一项提到的急于展示英语水平的目的，或是想给面试官留下深刻印象的目的，
常常会犯这个错误。技巧三：以英语为载体，展示工作才能与英语考试的口试不同，面试人员通常是由航空公司的人事主管，空乘部门主管或公司高层组成，他们更关心和器重的是你的专业知识和工作能力，而英语此时只是一种交流工具，或者说是你要展示的众多技能中的一种，因此要切忌为说英语而说英语，有些人就怕自己的英语减分，为了希望给面试官留下英语水平高的印象，常常会大量的使用事先准备好的花哨的词汇及句式，而真正针对面试官所提问题的、与工作有关的个人见解却很少。最后除了得到一句英语不错的夸奖之外，恐怕很难有理想的收获。
中英文范例1:尊敬的各位评委：我是**号选手**，我来自******。中原自古多才俊，在这块人才辈出的热土上，涌现出了诸如兰空飞行员李剑英等天之骄子。如今，在**一中受到了三年优秀教育的我，虽
不能像李剑英那样架雄鹰搏击长空，可为了胸中那不灭的翱翔蓝天的渴望，为了不辜负我 1米68的身高，不辜负五官端正、举止端庄、极具亲和力的面容，我希望能通过自己的努力成为一名空乘人员，工作在蓝天白云间，仰观宇宙云卷云舒，俯看祖国大好河山。
空乘，一直是一个单纯女孩傻傻的梦想，美丽，浪漫，与白云为伴，蓝天上的天使，是我对它的理解。也许，我不像天使那样美丽，但我会发自内心地以乘客至上，乘客才是我的天使。我会关心别人的感受，躬下身子，学会倾听，学会沟通，学会服务，学会微笑，学会享受飞翔带给自己和他人的快乐。
也许，我还稚嫩，但我会努力，也希望从你们这里得到一次让梦想飞翔的机会。我相信，当梦想被赐予一双翅膀，飞翔再也不是一种渴望，我要飞向那远方，跨越那大海高山白云蓝天世界。我知道我要的那种幸福就在那片更高的天空，我要飞翔，我要阳光，我要飞得更高。
中英文范例2:
有这样一个女孩，喜欢做梦喜欢幻想，他经常梦到飞翔，梦到银河，回味那梦境，回味那美好，希望自己有一天真的能够触摸蓝天，被白云环绕。
这个女孩就是我，今年18岁，射手座，有开朗的性格，身高1.65米，体重有些不合格，在高三这样的特殊时期已不是当年那个窈窕的我，我一定会恢复完美的身材，希望老师能理解。还有最重要的一点，我有像幼儿园阿姨一样可爱的脸。
我就是我，此时没有完美身材，但有完美笑脸来自****学校的 小雅
英文对照 版本1:
Have a such girl, like to have a dream being fond of fantasy, often, he dreams about flight , dreams about Milky Way , ponders over that dreamworld , ponders over that fine , hope that self is had one naive can to touch blue sky , is encircled by white cloud.
This girl is me , this year 18-year-old , shooter\'s seat, have the character open and clear , top 1.65 meters, weight is a little bit unqualified , three such peculiar periods already are not that very year that was gentle and graceful in height I, I am sure to restore consummate stature , hope that the teacher can understand that.Still have the most important one point, I have face as lovable as kindergarten aunt.
I am come from with regard to being me , not having consummate stature, only have consummate smiling face from the* * * * school\'s girl--xiaoya.版本2:
There is a girl, who likes dreaming and imagine.She often dreams of flying, up to the Galaxy.On thinking of the dream, of the beauty, shi hopes that sometime she can really touch the azure sky, surrounded by the white clouds.
This girl is me, who is 18 this year, optimistic, and is a Sagittarian.I\'m 1.65 metres and is a little heavy.I can not be the slim \"me\" in the special Senior 3, but I will surely regain my perfect figure, and I hope that you can understand my situation.And what\'s the most important, I have a kindergarten-teacher-like cute face.
This is me, with no perfect figure but perfect smiles now.This is me, Xiao Ya, from ***School.
简短的范例3:
Hello my name isXXX.I am XX years old.I graduatedfrom XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.
大家好,我名字叫XX, 我XX岁,毕业于XXX, 当我还是小孩子的时候就有这样一个梦想,就是有一天我能像鸟一样飞向蓝天。 现在我有这个机会让我的梦想成真.如果我能得到这个工作,我会尽我全力去做好他,因为我爱这个工作.(我自己翻译的,比较简短)
范例4:
Good morning !
It is really my honor to have this opportunity for a interview, I hope i can make a good performance today.I\'m confident that I can succeed.Now i will introduce myself briefly I am 26 years old,born in shandong province .I was graduated from qingdao university.my major is electronic.and i got my bachelor degree after my graduation in the year of 2003.I spend most of my time on study,i have paed CET4/6 .and i have acquired basic knowledge of my major during my school time.In July 2003, I begin work for a small private company as a technical support engineer in QingDao city.Because I\'m capable of more responsibilities, so I decided to change my job.And in August 2004,I left QingDao to BeiJing and worked for a foreign enterprise as a automation software test engineer.Because I want to change my working environment, I\'d like to find a job which is more challenging.Morover Motorola is a global company, so I feel I can gain the most from working in this kind of company ennvironment.That is the reason why I come here to compete for this position.I think I\'m a good team player and I\'m a person of great honesty to others.Also I am able to work under great preure.That’s all.Thank you for giving me the chance
第2篇
good morning, my name is jack, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september.now i will introduce myself briefly,i am 21 years old,born in heilongjiang province ,northeast of china,and i am curruently a senior student at beijing XX uni.my major is packaging engineering.and i will receive my bachelor degree after my graduation in june.in the past 4 years,i spend most of my time on study,i have paed CET4/6 with a ease.and i have acquired basic knowledge of packaging and publishing both in theory and in practice.besides, i have attendseveral packaging exhibition hold in Beijing, this is our advantage study here, i have taken a tour to some big factory and company.through these i have a deeply understanding of domestic packaging industry.compared to developed countries such as us, unfortunately, although we have made extraordinary progre since 1978,our packaging industry are still underdeveloped, me, unstable, the situation of employees in this field are awkard.but i have full confidence in a bright future if only our economy can keep the growth pace still.i gue you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to tell you that pursue law is one of my lifelong goal,i like my major packaging and i won\"t give up,if i can pursue my master degree here i will combine law with my former education.i will work hard in thesefields ,patent ,trademark, copyright, on the base of my years study in department of p&p, my character? i cannot describe it well, but i know i am optimistic and confident.sometimes i prefer to stay alone, reading, listening to music, but i am not lonely, i like to chat with my clamates, almost talk everything ,my favorite pastime is valleyball,playing cards or surf online.through college life,i learn how to balance between study and entertainment.by the way, i was a actor of our amazing drama club.i had a few glorious memory on stage.that is my pride.ou for giving me the chance
英语面试MP3下载——空姐（空乘专业）应聘（字幕对照）
应聘空姐 无论是到中国的国际航空公司还是国外的航空公司应聘，公司都要求空中小姐不仅有高挑的身材和甜美的长相，而且要具备优雅的气质，会讲一口流利的英语。口试内容主要分为中英文面试、中英广播词、航空状况题、时事题、个人问题等。每一家公司会有不同的考试流程，初复试的难易度也不同，要多方面收集资料，知己知彼，再配合临场应变能力、机智反应、适宜的装扮、优雅的谈吐及亲和力，这样面试才能得高分。 BASIC EXPRESSIONS 基本句型表达 1) What made you decide on this type of occupation? 什么原因使你决定投身这个行业呢？ 2) I like travelling very much and I enjoy working with people.我非常喜欢旅游，喜欢和人打交道。 3) The main responsibility of the stewarde is to make the paengers relaxed and happy during the flight.主要的职责就是让乘客在飞行中能放松、快乐。 4) One of my best qualities is my friendline and open-minded attitude.我的优点之一就是待人非常友好、开朗。 5) I抦 very tolerant of people and have been told that this is one of my strengths.我待人宽容，别人都说这是我的优点。 6) What do you think is the chief charcteristic for a stewarde? 你认为对空姐来说，主要应该具备的品质是什么？ 7) I would give him or her basic first aid and ask my partner to call for aistance at the same time.我会为他/她做基本的急救护理，同时让同伴寻求援助。 CONVERSATIONS 会话 （A=Applicant I=Interviewer） Dialogue 1 I: What made you decide on this type of occupation? A: Oh, to tell you the truth, I love the sky.When I was a child, I imagined flying into the blue sky some day.Now, I think the day has come.My dream will come true.And I like travelling very much and I enjoy working with people.I: Can you make yourself understood in English without too much difficulty? A: Yes, I think I am quite fluent in English.I got the certificate of the Secondary English Training last month.I: Do you know what the responsibilities are for a stewarde? A: The main responsibility of the stewarde is to make the paengers relaxed and happy during the flight.And good service is also important.I: Are you in good health? A: I just had a complete physical examination and I am in top condition.I: Have you had any nursing experience? A: Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.I: How tall are you? What about your eyesight? A: My height is one meter and sixty-eight centimeters.I抳e never had any vision problems.I: What would you say are your strengths and weaknees? A: One of my strengths is my friendline and open-minded attitude and also I think I have a warm personality.But sometimes, I find it is hard to tell others when I don抰 like what they are doing.I: If a paenger can抰 understand what you say, what should you do? A: I抣l try to speak in another language or I抣l try my best to use gestures and draw pictures.I: 什么原因使你决定投身这个行业呢？ A: 哦，说真的，我非常喜欢蓝天。小时候我就梦想自己有一天能飞上蓝天，现在我想这一天已经到了，我的梦想要实现了。而且我非常喜欢旅游，喜欢和人打交道。 I: 别人容易明白你说的英语吗？ A: 可以，我想我的英语很流利，上个月我拿到了中级英语培训证书。 I: 你认为对空姐来说，主要的职责是什么？ A: 主要职责就是让乘客在飞行途中能放松、快乐，而且好的服务也是很重要。 I: 你现在身体很好吧？ A: 我刚做了一次全面的体检，身体状况很好。 I: 你有护理经验吗？ A: 有，我有两年的护理经验，现在我就在一家医院当护士。 I: 你多高？你的视力如何？ A: 我身高168cm，视力没问题。 I: 你认为你的优点和缺点是什么？A: 我优点之一就是待人非常友好、开朗，还有我的性格温和。但有时候，我发现很难告诉别人我不喜欢他们的所作所为。 I: 如果有乘客听不懂你说的话，你该怎么办？ A: 我会试着说另一种语言或者打手势、画图。 Dialogue 2 I: Tell me about yourself and your past experience.A: For the past 3 years, I have been working in China East Airlines Corporation Limited.I抦 very tolerant of people and have been told that this is one of my strengths.I feel I have a lot to offer as a team member.I: Why are you interested in this occupation? A: It抯 always been my dream to be a stewarde.And I like travelling to different places.I: What do you think is the chief charcteristic for a stewarde? A: Well, a stewarde should be friendly, courteous, patient and treat paengers kindly and politely.I: Do you get angry easily? A: No, I know how to control my temper.I: If a paenger had a accident, what would you do? A: I would give him or her basic first aid and ask my partner to call for aistance at the same time.I: If you are hired, when can you start work? A: I can begin to work right away because I am out of work now.I: What are your salary expectations? A: I really need more information about the job before we start to discu salary.I抎 like to postpone that discuion until later.Maybe you could tell me what is budgeted for the position and how your commiion structure works.I: 说说你自己和你过去的经历。 A: 过去三年我一直在中国东方航空有限公司工作。我待人宽容，别人都说这是我的优点。我想作为团队一员，我能作出很多贡献。 I: 你为什么对这个职业感兴趣？ A: 成为一名空姐一直是我的梦想，而且我喜欢到各地旅游。 I: 对空姐来说，你认为主要应该具备的品质是什么？ A: 空姐应该待人友好、有礼貌、有耐心，对顾客和蔼、彬彬有礼。 I: 你容易生气吗？ A: 不，我知道怎样控制自己的脾气。 I: 如果有乘客发生意外，你会怎么办？ A: 我会为他/她做基本的急救，同时让同伴寻求救助。 I: 如果你被录用，什么时候你能开始工作？ A: 因为我目前没有工作，所以随时都可以。 I: 你希望拿多少薪水？ A: 在讨论薪水前，我需要更多了解这份工作。我希望迟点讨论这个问题，或者你可以告诉我这个职位的预算薪酬是多少，贵公司的佣金制度是如何运作的。 imagine 想象 secondary 中级的 flight attendant 空姐 eyesight 视力 vision 视力 gesture 手势 tolerant 宽容的 basic first aid 基本的急救护理 temper 脾气 aistance 援助，协助 作为空中小姐，懂得一些急救措施是非常必要的，所以即使你没有做过空中小姐，但如果做过护士，有护理经验（nursing experience），你尽可以把它当作自己的优势表现出来。 1) What made you decide on this type of occupation? position vocation job 什么原因使你决定从事这类工作？ 2）Do you know what are the responsibilities of the stewarde? tasks aignments obligations 你知道作为空中小姐的职责是什么吗？ 3) What do you think are the chief characteristics of a stewarde? qualities traits 你认为空姐的主要品质 是什么？ 4) I can begin to work right away because I am out of work now.unemployed laid off between jobs 我可以即刻开始上班，因为我现在没有工作。
第11篇：空乘英语面试自我介绍
1】My name is ZHangHang,I\'m nineteen years old and I\'m from ZhangQiu,JiNan,where there is a famous springs called BaiMai and there have been the hometown of the famous poet liQingZhao.In a word,my hometown is a very beautiful place with a long history.I like singing playing basketball, the personality is bright and easy.I want to study in this school very much,and I dream to be an excellent flight attendant.Trust me and please give me a chance.
2】good morning/afternoon,my name is yanghaiyan ,you can call me yanzi.i like the feeling flying in the sky like a swallow.
it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today.
now i will introduce myself briefly.i am 20 years old,born in shandong province.i grow up in a sweet family,composed of my dad,mom,brother and myself.i am an optimistic and confident girl.i have full confidence in a bright future,and i believe i can do well in caac.punctuality and diligence are crucial to most future careers,i will try my best.altough i just graduated from school, i have confidence to venture my funture.
scoaring in the sky as an airhoste has been a dream for me since childhood.this is why i\'m longing for a job on a plane, and this is why i\'m standing here for this interview.i hope my application will be granted ,so that i will delive my best servies throughout the world as a airhoste member of caac and my dream can come ture.
that\'s all.nice talking to you .thanks.
第12篇：空乘英语小集锦
空乘英语小集锦
下面介绍的15种常用语，请不断练习，直到可以脱口而出为止。 （１）您好，欢迎。Good morning (afternoon,evening) sir,welcome aboard.
（２）是，对。Yes, I see.
（３）请。Please.
（４）是，马上就去。Yes,I’m going away right now.
（５）很报歉（对不起）。I’m sorry.
（６）让你久等了。Thank you for waiting (sir)。
（７）是，马上给您拿来。I’ll get one for you in just a moment.（８）打扰了（过意不去）。Excuse me.
（９）知道了（不知道）。Yes, I know (No, I don’t know).（１０）是您叫我吗？Did you call me?
（１１）不清楚，马上查询。I’m not sure, I’ll check it.（１２）不客气。It’s my pleasure.
（１３）谢谢。Thank you very much.
（１４）托您的福。Thanks to you.
（１５）祝您旅途愉快。I hope enjoy your flight
空乘常用的英语
(1)aircraft飞机 飞行器(2) belly机腹
(3)nose gear鼻轮(4) retractable landing gear 伸缩起落架
(5)rudder 尾舵(6)propeller 推进器
(7)wing 机翼 (8)fuel 油料
(9)tank 油箱(10)radome 雷达
(11) fuselage 机身 (12)break-in area 逃生窗
(13)undercarrage bay 货舱 (14)air brake 煞车
(15)panel 仪表板(16)flight deck(cockpit) 前舱
(17)galley 厨房 (18)seat belt安全带
(19)slide 充气滑梯(逃生用) (20)survival kit(first aid kit) 救生品
(21)water extinguisher 灭火器 (22)dry chemical extinguisher 乾粉灭火器
(23)latch 栓子 (24)tray table 餐桌
(25)smoke hood 防烟面罩(26)waste bin 垃圾桶
(27)grab handle 扶手 (28) sink 水槽
(29)observers seat 观察位(前舱) (30)telescopic viewer 门孔
(31)soap dispenser 给皂器(32)bainet婴幼儿睡床
(33)ditching水上迫降(34)water evacuation 水上逃生
(35)land evacuation 陆上逃生(36)axe 斧头(在驾驶舱)
(37)trolly 餐车 (38)torch 手电筒
(39)armrest 扶手 (40)reading light阅读灯
(41)call button呼叫钮(42)air traffic control 航路管制
(43)control tower 塔台(44)operation & dispatcher 签派员
(45)cruize平航 (46) runway 跑道
(47)taxiway 滑行道 (48)I.D.L 国际日线
(49)time zone 时区(50)estimated time of arrival (ETA)预计到达时间
(51) estimated time of departure (ETD)预计起飞时间(52)apron围裙
(53)jet lag 飞机时差症 (54)tail wind 顺风
(55)head wind 逆风(56)jetway(paenger bridge) 空桥
(57)crew 机组员 (58)infant 婴儿
(59)unaccompanied minor(UM)没有家长同行ㄉ小孩 (60)briefing 任务提示
(61)home base 基地 (62)pilot(captain) 机长
(63)co-pilot(first officer)副机长(64)clear air turbulence 晴空乱流
(65)air current气流 (66)non-endorsable 禁止转让(票)
(67)stand-by 地面待命 (68)stop-over 中站停留
(69)layover 外站过夜(70)refueling stop 加油停留
(71)transit paenger 转机旅客(72)waiting lounge 候机室
(73)baggage inspection 行李检验(74)hand baggage 手提行李
(75)umaccompanied baggage 托运行李(76)custom 海关
(77)quarantine 检疫 (78)immigeration 移民局
(79)baggage tag 行李签 (80)connection 班机接驳
(81)destination 目的地(82)free baggage allowance 行李重量限制
(83)general declaration 舱单(84)load factor 载客率
(85)on time performance 准点率 (86)LOST-N-FOUND 失物招领
(87)confirmation 确定 (88)reiued ticket 重开的票
(89)paenger manifst 旅客名单(90)wheelchair 轮椅
(91)ground staff 地勤 (92)take off 起飞
(93)live vest救生衣(94)non-stop flight 直飞班机
(95)immigeration card 入境表格(96)terminal航空站
(97)hijack 劫机 (98)demonstration 示范
(99)evacuate 疏散 (100)traffic congestion 航路拥挤
emergency situation 紧急情况
1.Fasten your seat belts immediately.The plane will make an emergency landing because of the suddenbreakdown of an engine.
马上系好安全带。由于飞机发动机出现故障，将做紧急迫
2.Don’tpanic! 不要惊慌。
3.Our captain has confidence to land safely.All the crew members of this flight are welltrained for this kind of situation.So please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4.Take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5.Don’t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it bypulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6.Put the mask over your face! 戴上氧气面罩！
7.Bend your head between your knees!
把你的头弯下来放在两膝之间！
8.Bend down and grab your ankles.弯下身来，抓住脚踝。
9.Get the extinguisher.拿灭火器来！
10.Open seat belts.Leave everything behind and come this way! 解开安全带，别拿行李，朝这边走！
11.This plane has eight emergency exits.Please locate the exit nearest to you.
本架飞机有八个安全门，请找到离你最近的那个门。
12.Jump and slide down! 跳滑下来
第13篇：空乘面试英语问题
航空公司空乘面试英语试题 Problem Solving
Can you work under preure?
What is your greatest strength?
What is your greatest weakne?
What have you done to correct your weaknees?Have you ever failed?
What is your biggest failure?
How do you handle failure?
How do you handle change?
When you are in charge, how do you motivate people?Describe a time when you resolved a conflict?
How do you handle conflict?
Previous Employment
What is the hardest thing you ever did in your current job?Why have you held so many jobs?
Do you consider yourself a loyal employee?
What did you like about your last job?
What did you dislike about your last job?
What was your favorite job?
What was your least favorite job?
What have you learned from previous jobs?
How long will you stay with our airline?
What would your coworkers say about you?
What would your previous supervisors say about you?
What were the people like at your last company?
What did you dislike about your last employer?
If you could change one thing about your last employer, what would it be?Were you satisfied with your performance at your last job?
Was your previous employer satisfied with your performance?
Have you ever been fired?
If so, why were you fired?
Have you ever been asked to resign from another job?
What will your references say?
Can we check your references?
How many sick days did you take last year?
Is this typical?
Personality and Motivation
Do you consider yourself a succe?
Were you ever under a great deal of preure?
What kinds of decisions are most difficult for you?
Why has it taken you so long to find a job?
Why do you want to be a flight attendant?
What part of being a flight attendant interests you most?
What kind of contributions will you make to our airline?
Where else are you interviewing?
Have you applied to other airlines?
When are you available to start?
What are your outstanding qualities?
What interests you most about being a flight attendant?
What can you do for us that others can\'\'\'\'\'\'\'\'\'\'\'\'\'\'\'\'t?
Describe a difficult problem you\'\'\'\'\'\'\'\'\'\'\'\'\'\'\'\'ve dealt with.
How important is appearance?
What do you think will be the biggest challenge of being a flight attendant?What is the best part of being a flight attendant?
Do you have any natural talent or skill, something that comes easy to you?What do you like to do in your spare time?
How would you handle an abrasive Captain or coworker?
Have you ever been described as stubborn or hardheaded? By whom?Do you ever freeze in social situations?
Have you ever worked with someone who talked too much? How did you handle it?
Are you skilled at sizing people up?
Have you ever been part of a problem?
Have you ever had to support the directives of higher management, even when you disagreed with it?
Have you ever lied?
Have you ever broken a law?
Have you ever stolen something?
Have you ever found a work policy or rule to be distasteful? How did you handle it?Have you ever been tempted to break a work rule or policy? What did you do?Why do you want to work for our airline?
What kind of experience do you have?
Are you willing to be based wherever the company sends you?
What would you like to be doing ten years from now?
Why should we hire you?
What are your qualifications?
What is your biggest accomplishment?
What are your career goals?
How does a flight attendant job fit into your career goals?
What personal characteristic best describes you.
Do you prefer to work alone or with others?
Do you consider yourself a team player?
Describe your team style.
Are you self motivated?
What motivates you?
Describe your relationship with peers.
What kind of people do you prefer to work with?
Describe your personality?
How do you handle criticism?
Were you ever unfairly criticized?
Skills
Do you read, write and/or speak a foreign language?
Are you willing to learn a foreign language?
Are you a leader or a follower?
What have you learned from your previous jobs?
What kind of employee are you?
What was your favorite subject in school?
What was your least favorite subject in school?
Tell us about your leadership skills.
What was your major succe as a leader?
What was your major failure as a leader?
What do you think are the most important components of a practical leadership philosophy?
Whose leadership qualities have you most respected?
Have you incorporated his/her leadership qualities?
Have you ever had an unexpected leadership role? How did it work out?What are your aets?
Whom do you most admire?
Other Questions
What bases does our airline have?What type of aircraft?
Who is the president of our company?
How long has our airline been in existence?
How do you feel about the airline industry?
How do you feel about being away from home frequently?
How do you feel about relocating?
How do you feel about unions?
What do you feel is the role of unions?
Why do you want to leave your previous employer?
Will we find anything on our background search that you\'\'\'\'\'\'\'\'\'\'\'\'\'\'\'\'d like to discu
now?
Is there anything you would like to discu?
Do you have any questions?
下面介绍的15种常用语，请不断练习，直到可以脱口而出为止。
（１）您好，欢迎。Good morning (afternoon,evening) sir,welcome aboard.（２）是，对。Yes, I see.
（３）请。Please.
（４）是，马上就去。Yes,I’m going away right now.
（５）很报歉（对不起）。I’m sorry.
（６）让你久等了。Thank you for waiting (sir)。
（７）是，马上给您拿来。I’ll get one for you in just a moment.
（８）打扰了（过意不去）。Excuse me.
（９）知道了（不知道）。Yes, I know (No, I don’t know).
（１０）是您叫我吗？Did you call me?
（１１）不清楚，马上查询。I’m not sure, I’ll check it.
（１２）不客气。It’s my pleasure.
（１３）谢谢。Thank you very much.
（１４）托您的福。Thanks to you.
（１５）祝您旅途愉快。I hope enjoy your flight
第14篇：空乘英语面试自我介绍
大家都知道，英语是空乘人员必须掌握的语言之一。英语口语测试现在已经是空乘面试的标配项目了，下面小编为大家整理了空乘英语面试自我介绍范文，欢迎阅读参考！
空乘英语面试自我介绍一
My name is xxx.I am xx years old.Contrary to common belief，Ican actually speak in English.I was born in xxx.I have studied xxx, xxx, and English。I do like English because it is a common language widely spoken around the world.For most travellers, they could understand English in addition to their native language.Should you have any additional questions about me ? youcould ask me in English。Thank you all for your time.
空乘英语面试自我介绍二
Hello my name is XXX.I am XX years old.I graduated from XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.
空乘英语面试自我介绍三
Good morning/afternoon,my name is XXX ,you can call me XX.I like the feeling flying in the sky like as wallow.it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today.
now i will introduce myself briefly.i am 20 years old,born inshandong province.i grow up in a sweet family,composed of my dad,mom,brother and myself.I am an optimistic and confident girl.i have full confidence in abright future,and i believe i can do well in XXXX.punctuality and diligence arecrucial to most future careers,i will try my best.altough i just graduated from school, i have confidence to venture my funture.scoaring in the sky as an airhoste has been a dream for me since childhood.this is why i\'m longing for a job on a plane, and this is why i\'m standing here for this interview.I hope my application will be granted ,so that i will delive my best servies through out the world as a airhoste member of XXXX and my dream can come ture.that\'s all.nice talking to you .thanks.
空乘英语面试自我介绍四
Good morning, ladies and gentlemen!It is really my honor to have this opportunity for an interview.I hope I can make a good performance today.I\'m confident that I can succeed.Now I will introduce myself briefly.I am 26 years old, born in Shandong province.I graduated from Qingdao University.My major is electronics.And I got mybachelor degree after my graduation in the year of 2003.I spent most of mytime on study, and I’ve paed CET-6 during my university.And I’ve acquired basic knowledge of my major.It is my long cherished dream to be an engineer and I am eager to get an opportunity to fully play my ability.
第15篇：空乘服务常用英语
空乘服务常用英语
would you like anything to drink first?
您想先喝点什么?
here is today\'\'s menu．what would you like to have?
这是今天的菜单，你想吃些什么?
thank you for waiting sir．here you are．anything more?谢谢，让您久等了。这是您的饭和咖啡，还要点什么?how about the sweet?
甜食要不要?
may i clear up your table now?
现在可以收拾您的桌子吗?
are you going to study there or just for sight seeing?
你是去学习还是只去旅游?
the flight has been delayed because of bad weather．
由于天气恶劣，航班已经延误。
we can\'\'t take off because the airport is closed due to poor visibility.由于低能见度，机场关闭，我们不能起飞。
our plane is bumping hard．please keep your seat belt fastened。我们的飞机颠簸得厉害，请系好安全带。
before take-off
起飞前
1.morning, madam（sir）.welcome board!
早上好，女士（先生）。欢迎登机！
2.may i introduce myself, i\'\'m ___, the chief purser ofthis flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3.morning, sir.welcome aboard.busine cla or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4.follow me, please.your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
5.an aisle seat on the left side ------ here you are, sir.
是左边靠走廊座位------这是您的座位。
6.I’m afraid you are in the wrong seat.20c is just two rows behind on the other aisle.
恐怕您坐错位子了，20c正好在那边走廊的后二排。
7.excuse me for a second, i’ll check.
请稍等一下，我查查看。
8.the plane is about to take off.please don\'\'t walk about in the cabin.飞机马上要起飞了，请不要在客舱内走动。
9.you know the weather in hongkong is not so good.it has been delayed.你知道香港的天气不太好，飞机延误了。
10.air china flight ca937 leaves at 0730 in the morning.
中国国际航空公司ca937航班，上午7：30起飞。
11.flight no.926, leaving tokyo at 1740, flies nonstop back to beijing.ca926航班17：40离开东京直飞回北京。
12.you’re flying economy cla.is that right?
您是坐经济舱，对吗？
emergency situation
紧急情况
1.fasten your seat belts immediately.the plane will make an emergency landing
because of the sudden
breakdown of an engine.
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2.don\'\'t panic!
不要惊慌。
3.our captain has confidence to land safely.all the crew members of this flight are well
trained for this kind of situation.so please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4.take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5.don\'\'t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by
pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6.put the mask over your face!
戴上氧气面罩！
7.bend your head between your knees!
把你的头弯下来放在两膝之间！
8.bend down and grab your ankles.
弯下身来，抓住脚踝。
9.get the extinguisher.
拿灭火器来！
10.open seat belts.leave everything behind and come this way!
解开安全带，别拿行李，朝这边走！
11.this plane has eight emergency exits.please locate the exit nearest to you.本架飞机有八个安全门，请找到离你最近的那个门。
12.jump and slide down!
跳滑下来
基本礼仪：
一般不应由亲友陪同面试，避免给人留下不成熟的印象。
不要紧张，保持自信和自然的笑容，一方面可以帮助你放松心情，令面试的气氛变得更融洽愉快；另一方面，可令考官认为你充满自信，能面对压力。
面试前：
应对所有职员保持礼貌，要知道，他们可能成为你的同事。
进门前先敲门，和主考人礼貌地打招呼。
面试时：
谈话时要与考官有恰当的眼神接触，给主考官诚恳、认真的印象。
点头不可太急，否则会给人留下不耐烦及想插嘴的印象。
谈话时切忌东张西望，此举有欠缺诚意之嫌。
身体语言：
待主考人邀请时才礼貌地坐下，坐的时候要保持笔直。
留意自己的身体语言，要大方得体。跷腿、左摇右摆、双臂交叠胸前、单手或双手托腮都不适宜。
＊切忌一些缺乏自信的小动作：
男士应避免把弄衣衫、领带及将手插进裤袋内；
女士不宜经常拨弄头发，过分造作。
避免把弄手指或原子笔、眼镜及说话时用手掩嘴。
面试完结离去时，向主考人道谢及说“再见”。
回答问题的态度：
态度诚恳，不宜过分客套和谦卑。
不太明白主考人的问题时，应礼貌地请他重复。
陈述自己的长处时，要诚实而不夸张，要视空乘职位的要求，充分表现自己有关的能力和才干。
不懂得回答的问题，不妨坦白承认，给主考人揭穿反而会弄巧成拙。
语调：
语调要肯定、正面，表现信心。
尽量避免中、英文夹杂。
尽量少用语气助词，避免给主考人一种用语不清、冗长、不认真及缺乏自信的感觉。
讲错话要补救
在讲错话之后，你亦不要放弃，必须重新振作，继续回答其它问题。
其它：
不要打断主考人的话，因为这是非常无礼的行为。
主考人可能会问你一些与职位完全无关的问题，目的在于进一步了解你的思考能力及见识，不要表现出不耐烦或惊讶，以免给用人单位留下一个太计较的印象。
切忌因主考人不赞同你的意见而惊惶失措。部分主考人会故意反对应聘者的意见，以观察他们的反应。
第16篇：空乘面试英语自我介绍
空乘面试，也就是空姐面试，这是一个令人羡慕且辛苦的职业，准备这份面试，首先的面试自我介绍很重要。以下为您介绍详细的空乘面试自我介绍应该注意些什么，请参考。
一、空乘面试：
穿着最好是正装(职业)， 一定要干净整洁。
自我介绍，就是 姓名 年龄 身高 体重 业余爱好 外加对自己的城市做个简单的介绍。
你多培养自己的亲和力 笑容 站姿 走资。
回答问题的时候，要求合作意思 团队意识
二.空乘面试小技巧
“空姐”这个让人羡慕的职业又将迎来一批新鲜血液。那么有意报考的考生究竟该做哪些准备、怎么样的学生又会更受青睐呢?记者采访了民航上海中专有关招生负责人，请她们来为考生支招一二。
1、不要染烫发保持自然微笑
金蕾萍强调指出，报考此专业的学生首先应有为他人服务的热情，并有志于从事民航事业。此外，仪表清秀，端庄大方，无口吃，体态匀称，动作协调，并有符合行业标准的身高要求也是从事这一职业的最基本要求。除此之外，考生的肤色要好，身上要无明显疤痕、斑点。还有牙齿色质也要好，且要排列整齐。在性格上，开朗活泼更易受到考官的青睐。最好，还有较强的心理承受能力。
金蕾萍建议考生面试前注意保持清淡的饮食，不吃辛辣，少吃海鲜和热性的食物，以免青春痘的出现，或发生皮肤过敏。另外，考生最好不要染发、烫发，相反，应该保持学生的朝气。还应注意休息，保持充足的睡眠，好让自己的容貌更加亮丽。适当进行一些体育锻炼也是必不可少的，因为这样可以使形体更加充满活力。
在面试当天，为了体现个人的气质，考生可以挑选一套大方、端庄，适合自己的服装，并准备好一段中英文的自我介绍。参加面试时，考生可以保持本色，也可以适当淡妆，但不要弄巧成拙。在形象设计上要扬长避短，体现学生特点。要注意身体语言的运用和应有的礼貌礼节。为了更富有亲和力，金蕾萍提醒考生，还应该时刻保持自然和自信的微笑，那样才能放松心情，积极应试。
2、做到本色、自信、有朝气
不过该人士强调，学校招生时并不仅仅是看学生的成绩，而更看重学生的综合素质。另外，家长以为空乘专业只追求漂亮的认识其实是个误区，该校在面试时就比较喜欢本色、自信、有朝气的学生，过于成人化的打扮只会给学生“减分”，“因为考官会怀疑学生学习的目的性，认为考生对自身的定位不清晰，这样的印象对考生并不利。”该人士说。所以，考生最好不要染发，更切忌浓妆艳抹，男生不要蓄长发。
在专业方面，该人士表示，不同的岗位要求各有差异，因此对学生的要求很难一概而论。比如，空乘专业需要考生有服务意识，看重考生与人沟通的能力和亲和力等。
三.空乘面试英文自我介绍
简单版;
Hello my name isXXX.I am XX years old.I graduatedfrom XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.四.空乘服务语面试十六个经典问题的经典回答
Here are good answers to some of the tougher questions asked in job interviews.If you can smoothly supply answers like these during the interview, you are bound to make a good impreion.
1.What is important to you in a job?
Mention specific rewards other than a paycheck for example, challenge, the feeling of accomplishment, and knowing that you have made a contribution.
2.Why do you want to work for this organization?
Cite its reputation, the opportunities it offers, and the working conditions.Stre that you want to work for this organization, not just any organization.
3.Why should we employ you?
point to your academic preparation, job skills, and enthusiasm about working for the firm.Mention your performance in school or previous employment as evidence of your ability to learn and to become productive quickly.If the job involves management responsibilities, refer to past activities as proof of your ability to get along with others and to work as part of a team.
4.If we hire you, how long will you stay with us?
Answer by saying along these lines: \"As long as my position here allows me to learn and to advance at a pace with my abilities.\"
5.Can we offer you a career path?
Reply: \"I believe you could, once I know the normal progreion within the organization.Can you tell me about it?\" The answer may be revealing.
6.What are your greatest strengths?
Give a response like one of the following: \"I can see what needs to be done and do it\", \"I\'m wiling to make decisions\", \"I work well with others,\" \"I can organize my time efficiently.\"
7.What are you greatest weakne?
Identify one or two, such as the following:\" I tend to drive myself toohard\", \" I expect others to perform beyond their capacities\", \" I like to see a job done quickly, and I\'m critical if it isn\'t.\" Note these weaknees could also be regarded as desirable qualities.The trick with this question is to describe a weakne so that it could also be considered a virtue.
8.What didn\'t you like about previous jobs you\'ve held?
Discu the things you didn\'t like, but avoid making slighting reference to any of your former employers.
9.How do you spend your leisure time?
Mention a cro section of interests-active and quiet, social and solitary -- rather just one.
10.Are there any weaknees in your education or experience?
Take stock of your weaknees before the interview.practice discuing them in a positive light.You\'ll find that they are minor when discued along with all the positive things you have to offer.
11.Where do you want to be five years from now?
Saying that you\'d like to be president is unrealistic, yet few employers want people who are content to sit still.You might say, \"in five years, I\'d like to have my bo\'s job.\" If you can\'t qualify for your bo\'s job by then, you may not be the fright candidate.
12.What are your salary expectations?
If you are asked this at the outset, it\'s best to say, \"Why don\'t we discu salary after you decide whether I\'m right for the job? \"But if the interviewer asks this after showing real interest in you, speak up.She or he will probably try to meet your price.If you need a clue about what to ask for, say, \" Can you discu your salary range with me?\"
13.What would you do if....?
This question is designed to test your reposes.For example: \"What would you do if your computer broke down during an audit?\" Your answer there isn\'t nearly so important as your approach to the problem.And a calm approach is best.Start by saying, \"One thing I might do is ...\" Then give several alternative choices.
14.What type of position are you interested in?
Job titles and responsibilities vary from firm to firm .So state your skills instead, such as \"I\'m good at figure work,\" and the positions that require these skills , such as \"accounts payable.\"
15.Tell me something about yourself.
Say you\'ll be happy to talk about yourself, and ask what the interviewer wants to know.If this point is clarified, respond.If not, tell why you feel your skills will contribute to the job and the organization.This question gives you a great opportunity to sell yourself.
16.Do you have any questions about the organization or the job?
Employers like a candidate who is interested in the organization.so this is a perfect time to convey your interest and enthusiasm.
五、空乘面试相关技巧指导(1)
航空公司面试程序：
1.新加坡航空公司面视指南①首先准备一份中英文简历。到考场后，工作人员会发给报考人员一篇广播词(英文)，经过稍微准备后，接着5人一组，进入主考官,室每人各念一段手里的广播词。考官主要 是观察你的声音是否好听，口齿是否清晰，英文程度如何。②广播词念完后，考官会告诉你是否有下一次的面试，初试通过后，要交履历表和学校毕业证。③复试：有两位主考官(新航主管)分别向每一位应试者问一些生活方面的问题或有关空姐工作的问题，甚至可能问一些容易使人生气的特殊问题，以此来观察应试者的反应，例如，说你的衣服看起来怪怪的，你的表现不够当一名空姐等令你比较反感的问题。这些问题主要考验心理承受能力和处理特殊情况的能力。④复试结束后考官会通知你是否参加下一次面试。⑤第三次面试：此次有4位考官考察一位应试者，以聊天的方式，问一些生活问题。面试通过者到更衣室换上新航的制服，在考场走一圈，转一圈，看看体形线条是否好看，姿态是否优美。面试结束后现场会当时通知结果。⑥游泳测验：游泳距离为50米，任何泳姿都可以，在有条件的饭店举行。⑦茶会：分成4组，一组约10个人，酒会方式。餐桌上有茶点供全体参加面试的人员享用，4位主考官轮流提出问题，和大家聊天，目的在于了解你的团队精神，以及与其他人相处的能力，并要求应试者提出问题，时间大约4小时。结束后当时通知你是否被录取。
2.德国汉莎航空公司面试指南
①填写一份中英文履历表。②考官每人发一份英广考卷，答完考卷后结束当天的面试，等候第二次的面试通知。③第二次面试主要以英语会话为主，考官提一些生活上的问题，同时还会问一些有关航空服务的问题，如：·如何对带小孩子的旅客进行服务，对带小孩子的旅客在服务时应注意的事项。·航班飞行途中，你发现有的旅客在厕所内吸烟，你将如何处置?·夜航飞行时，有一名旅客的孩子一直哭闹不停，你将如何处置?
空乘面试相关技巧指导(2)
3.国内航空公司面试指南
①航空公司面试空乘服务人员的形象要求和其他报名条件：年龄一般为18-23岁，但也有的航空公司将年龄限制在22岁以下。五官端正、仪表清秀、身材匀称。
女性身高164-173cm，男性身高173-183 cm。口齿清楚，普通话标准。身体裸露部位无明显疤痕。无口臭、腑臭、皮肤病、走路无内外八字。听力不低于5米。无精神病史及慢性病史。学历要求一般，也有航空公司无此要求。要求流利的英文或基本的会话能力，其他小语种优先。准备两张二寸照片和一张四寸生活照片。填写履历表并带上学历证书和其他证明材料。②报考人员的着装要求：应着职业装，同时不要化浓妆，应着淡妆。男性最好穿长裤。③应聘人员的站、坐姿要求：站姿应端正，两眼目视对方，应随时保持坐姿端正、站姿高雅，两眼永远凝视对方，坐时身体向前倾，面带微笑，保持与考官的距离。④回答问问题声音应大一些，吐字清楚，语言简练，使对方能听清楚你所要表达的问题。⑤问到的问题：履历表当中的问题，你的年龄、学校、学历、家庭住址。
介绍你的家庭，你的父母和家庭其他成员。你为什么要做一名空姐?你对空姐的工作有哪些了解?你有哪些特长?在家里是否帮助父母做家务?在飞机上如果遇到不讲理的旅客你应如何处理?你考虑过做空姐工作的辛苦吗?如果你被我公司录取，你将准备如何做一名合格的空中乘务员?做一名优秀的空中乘务员应具备哪些品质?你在学习期间好朋友多吗?谈谈你对本公司的了解?公司都有哪些机型、航线?
你为什么要报考本公司?
如果有两个航空公司同时接收你，你会选择哪个公司?⑥面试程序：·到报名地点后，先交报名表，然后进行基本身体测量(身高、体重、视力)·分组进行面试，一般10个人一组进入考场，每个报考人员进行简单的自我介绍(姓名、年龄)，然后走出考场等候下一步的面试通知，没得到再次面试通知的人员被淘汰。·第二次面试由考官单独面试。面试内容包括英文对话以及其他有关问题，内容比较详细。第二次面试通过后，在考场等候通知面试结果。·有的航空公司可能还要安排第三次面试或者进行笔试的考试。·体检，参加体检后等待体检结果。·体检合格后一般还要进行公司有关领导参加的集体面试。面试中会对参加面试人员提出问题。大致内容和第二次基本相同，但是参加此次面试的人员会比较多，所以要求面试人员绝不能紧张，这是考验你的极好机会，是否成功可能就在此一举。
附一篇空乘英语面试自我介绍：
Hello my name isXXX.I am XX years old.I graduatedfrom XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I\'ll try my best to do everything well.Because I love this job.
那时候自我介绍也差不多就是这些.具体的介绍一下自己.一定不用紧张.一定要很流利的说出来.要自信.要落落大方.你给评审的第1印象非常之重要.
然后评审会问你问题.
比如当一名空乘最重要的是什么.什么让你决定从事这个职业.你认为自己能否胜任这个职业.身体健康吗.视力好吗.如果旅客发生意外，你该怎么办.等等等等之类的许多问题.
我建议你多上一些航空网站,多准备一些日常的航空英语书来读.因为你知道,航空英语和我们以前在学校读的普通英语是不一样的.很多专业单词都不会出现的..如果你现在已经是在航院读书的,那应该没问题啦...因为我们老师都有教嘛.呵呵
第17篇：空乘面试英语自我介绍
以下是为您提供的空乘面试英语自我介绍范文，希望大家喜欢。
Good morning everyone, my name is XXX.I am XX years old.I graduated from XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.Thank you .
Hello my name isXXX.I am XX years old.I graduatedfrom XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.
Hello my name isXXX.I am XX years old.I graduatedfrom XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.
Good morning everyone, my name is XXX.I am XX years old.I graduated from XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.Thank you .
第18篇：空乘面试英语自我介绍
空乘面试英语自我介绍
空乘专业面试，英语的自我介绍是少不了的。自我介绍，虽然每个人的情况不同会有不同的说法，可基本都是大同小异，空乘招生的老师为您归纳了英语自我介绍的常用语，下面我们一起来学习一下吧。
英语自我介绍常用语句一： i‟m from XI‟an and my name is LiYao.
然后告诉人家你的梦想，和你为什么希望得到这次机会,这些个相信你不知道怎么说吧?
英文自我介绍常用语句二：when i was child,i have a beautiful dreamed to fly in the blue sky someday.Now I have the opportunity to make it come true.
若是空乘面试的话,自我介绍尽量
掌握在1-2分钟之内.但是按照你的语言,显然有些单薄,你应该在自我先容中加上自己的性 格独特的地方.
比如你有团队互助精力,这点对于任何企业来说都很重要!
英文自我介绍常用语句三：You should say “i‟m supportive , dependable and „m also a good team like working with all types of people,even bad-tempered people.
英文自我介绍常用语句四：”如果我有幸成为你们的一员” : If I have the honor to become a member of yours
面试自我介绍结束语：i will try my best to give the last measure of devotion .because i know the weakest goes to the wall,and the most important is i have a strong love on this career.Thanks for listening .转载自工作总结
第19篇：空乘面试英语常见问题
Have you ever found a w02k policy 02 rule to be distasteful? How did you handle it?Have you ever been tempted to break a w02k rule 02 policy? What did you do?Why do you want to w02k f02 our airline?
What kind of experience do you have?
Are you willing to be based wherever the company sends you?
What would you like to be doing ten years from now?
Why should we hire you?
What are your qualifications?
What is your biggest accomplishment?
What are your career goals?
How does a flight attendant job fit into your career goals?
What personal characteristic best describes you.
Do you prefer to wo-rk alone 02 with others?
Do you consider yourself a team player?
Describe your team style.
Are you self motivated?
What motivates you?
Describe your relationship with peers.
What kind of people do you prefer to wo-rk with?
Describe your personality?
How do you handle criticism?
Were you ever unfairly criticized?
Do you read, write and/o-r speak a fo-reign language?
Are you willing to learn a fo-reign language?
Are you a leader o-r a follower?
What have you learned from your previous jobs?
What kind of employee are you?
What was your favo-rite subject in school?
What was your least favo-rite subject in school?
Tell us about your leadership skills.
What was your majo-r succe as a leader?
What was your majo-r failure as a leader?
What do you think are the most imp02tant components of a practical leadership philosophy?Whose leadership qualities have you most respected?
Have you inco-rpo-rated his/her leadership qualities?
Have you ever had an unexpected leadership role? How did it wo-rk out?
What are your aets?
Whom do you most admire?
Other Questions
What bases does our airline have?What type of aircraft?Who is the president of our company?
How long has our airline been in existence?
How do you feel about the airline industry?
How do you feel about being away from home frequently?
第20篇：空乘英语自我介绍（版）
Why did you choose the air flight attendants career？
Your family to you this choice whether to support the view？ You think you for what are the advantages than others？
If this is not in the squad for you have any plan for the future？
I like travelling very much and I enjoy working with people
我非常喜欢旅游，喜欢和人打交道。
The main responsibility of the stewarde is to make the paengers relaxed and happy during the flight.主要的职责就是让乘客在飞行中能放松、快乐。 Hello, my name is XXX, 16, from XX school.From childhood, I have a dream, that is like a bird can fly in the sky, and now I finally have the opportunity to realize the dream of, if I can get this job, I\'ll try my best to do everything,
because I like this job, I often attend school activities organized by the school,also in the school student, I also exercise myself, so I am confident I can do this job, I love life, love dancing, love this job , so today I stand here.I\'ll go to face with a smile.I hope I can very well today.
你好，我叫XXX，今年16岁，来自XX学校，从孩提时起我就有一个梦想，那就是能像鸟儿一样在蓝天中飞翔，现在我中终于有机会实现梦想了，如果我能得到这份工作，我会尽力做好所有的事情，因为我喜欢这份工作，我在学校里经常参加一些学校组织的活动，而且也是学校学生会的，在学生会我也锻炼了自己，所以我有信心能胜任这份工作，我热爱生活，热爱舞蹈，更热爱这份工作，所以今天我站在了这里。我会以微笑去面对。我希望我今天能表现的非常出色
Although I will not promise, but I will try to do the best it（虽然我不会承诺，但是我会尽力把它做到最好）
Although my English is not good, but I will strive to change through future（虽然我的英语不好，但是我会通过今后的努力去改变）
I did not understand what you say, please say it again you can do
（我没听懂你说的什么，请可以再说一遍吗）
Perhaps I really do not understand that I do, and I am sorry（可能是我真的不明白，我尽力了，不好意思 ）
A smile in your eyes, and service in your side，微笑在您眼前，
服务在您身边
