2010年宾馆餐饮部培训学习心得体会
Guesthouse meal ministry groomed 2010 during learning a result to experience one year, depend on spring, the development of guesthouse also resembles vernal flowers and plants, everywhere red-blooded.Below off-season circumstance, guesthouse leader initiated “ to strengthen study to groom, change work style, stimulative guesthouse expands the activity of ” , departmental door is intense develop the work.Our meal ministry also unwillings to lag behind, interior of our meal ministry falls in the outline of guesthouse, made again suit us meal time is more detailed groom plan, grading grooms, grading takes an exam, inspect the effect that we study immediately.Begin from March 26, to today already close the time of a month, we groomed respectively < employee manual > industry of < China hotel is formal and normative > clerk of < meal department / foreman / officer post duty and working content > < restaurant is subtle change a service current share > must accomplish 10 times of < administrator > etc.Before study, we are in the conference of summerly claics sleave, realize the tenet of this activity and goal.The purpose that understands an activity deeply is a study sth in order to apply it, the thing that learns place handles real work in.Personnel of our low level management and employee together, learn jointly, discu jointly, progre jointly.Through learning me to sum up the following to experience: ? Case of of rich of of apology of cheek of dust of difficult of cape of establish of arc ⒃ exhausted な provides dinner for Niao of Tian Yu Lang round dog of ⒄ of Mu of You of Yu of Jue of illicit of deficient caries relatively harmonious of You of Yu of award of Qian Miao of Wan of 4 right live abroad casts Jie says mulberry dream cheek cowardlyWorking sequential of a day is so clear, which time paragraph what to do, the bright palpability that sets.In real work, understanding appears these our jobs to rise much more relaxed.Also make personnel of our low level management clearer everyday work segment, where knowing is a key, go supervising and urge where.4, we learned again recently subtle the meal service that changes service standard and part of service general standard, in employee the establish with hand criterion and hotel formal and normative industry is placed, the detail that serves to us tries to complement.Enter dining room from the guest, leave dining room to the guest, each serves the annulus annulus photograph that link elaborates to buckle.The operation of tool of the hardware establishment with service, buffet service, bar service, dinner service, relevant at 0 o’clock hotel, equipment, management, the use of the equipment such as Electromechanical, tool, ought to know principle, intellectual can, tell utility, the “ that says normally namely 3 know ” ; Still ought to meet additionally use, can simple maintenance, meeting daily attention, namely “ 3 meetings ” .Although some of knowledge is not used some now, but we increase knowledge, widen eye shot, it is a very good thing.5, our low level management learned again “ 10 of administrator must be accomplished “ , regard low level management as personnel, the most important guide staff level namely finish each welcomes the job.Implement power of demand of low level management namely, appoint engraft the thought of employee.Pa study, to us personnel of low level management encourages, for next working executive circumstance made clear direction.Guide employee to use learns thing in real work, had made the part that an example, superintend and director guides.Working employee cares everywhere on medium, life, make employee feels our guesthouse the warmth of the home outside this home.The time of a month, we are mixed in summerly manager of a surname manager guide and superintend and director guides below, we were over in theoretic study these files, check next place the job we are about to use these
regulations systems and knowledge rise, rectify and reform us thoroughly present working style and working atmosphere, accomplish a study sth in order to apply it stoutly.For us guesthouse develops and the construction of new building establishs strong base to greet dining-room Wang Feng 2010.3.21
