酒店英语餐厅服务员英语用语！
关于酒店餐厅服务员的英语用语分享
向其问好
Good morning/afternoon/evening.
我能为你做点甚么?
What can I do for you?
你们有几个人?
How many people you are?
想尝试一下新产品...吗?
We have new food now,do you want to have a try?
您的餐点金额为..元.
The total is ....yuan.或It costs ...元.
或...yuan, thank you!
谢谢您的光临,再见.
Thanks for your coming,see you next time.
这是餐厅嗫经常使用的英文对话!(中英对比的,可以看看:)
Head Waiter:Good evening,sir.Do you have a reservation,sir?
Customer:I am afraid not.
H.W:Just a moment,please.
H.W:Im very sorry,were full now.Would you mind waiting about ten minutes,sir?
C:No,I dont mind.
H.W:Here is the chair,sir.
C:Thank you.
H.W:Im very sorry to have kept you waiting,sir.
C:Okay?Thank you.
H.W:This way,please.
C:Thank you.
中文：
领班服务员：晚上好，先生，你有预订桌位吗，先生?
顾客：我恐怕没有。
请等一会儿。
非常抱歉，我们现在客满了，你介意等10分钟吗?
不，我不介意。
这里有椅子，先生。
谢谢你。
我很抱歉让你久等了，先生。
好了吗?谢谢你。
请走这边。
谢谢你。
H.W:Is this table all right?
C:Yes,good.I dont have much time tonight.I have to see my friend at eight thirty in the lobby.
H.W:Is that right,sir?
H.W:Menu,sir.C:Thank you.
这张桌子可以吗?
是的，很好，我今晚时间未几，我必须8点半在大厅会我的朋友。
这样行吗，先生?
先生，这是菜单。
谢谢你。
W:Here is your check,sir.
C:Okay.
C:Well,Ive to go now.
C:How much I owe you?
Cashier:Twenty three hundred and thirty yen,sir.Ten percent service charge and tax are included,sir.
C:Oh,its a reasonable price.Okay.
Ca:Thank you,sir.Good night,sir.
C:Good night.
这是你的账单，先生。
好的。
哦，我现在要走了。
我要付多少钱给你呢?
出纳：2330元，先生，10%服务费，税收包括在内，先生。
啊，这是公道的价格，好的。
谢谢你，先生，晚安，先生。
晚安。
另外送点小补充: 点菜就餐的次序：找桌子 看菜单 点菜 就餐 付钱
Have you got a table for two, please? 请问您有两个人的桌子吗?? Have you booked a table? 您预定餐桌了吗? Have you made a reservation? 您预定了吗? smoking or non-smoking? 吸烟区还是非吸烟区? Would you like something to drink? 您想喝甚么? Would you like to see the menu? 您需要看菜单吗? Excuse me, could I see the menu, please? 打搅一下，我能看看菜单吗? Are you ready to order? 您现在可以点餐吗? first course 第一道菜
maincourse
主菜
deert
甜食
Could I have the bill, please?
请拿账单来，好吗?
How would you like to pay?
请问您怎样付款?
餐饮服务员英语面试指导
Hello, my name is Yjbys, 21 years old .
After graduation,I have been engaged in sales and hotel waitre,in the position , I learned how to service to the customers and sale some products with good service attitude , established the hard-working spirit,learned how to serve with the most beautiful smile, how to make each customer satisfaction.I think as a salesman and a waitre ,smiling and enthusiasm is the most importest, smiling makes you have affinity, receive customer enthusiasticly , and understand customer\'s demand to recommend commodities,at last we can win the customer\'s trust and respect.
I hope you\'ll give me the chance to go abroad, I must cherish, work conscientiously, thank you!
备注：面试过程中一定要注意自己的态度要积极，要有礼貌。
一般自我介绍结束后，雇主都会问下你对我们公司的了解(这个需要各位自己提前做准备哦。可以找下与服务员有关的介绍了解下，为自己面试增彩哦)
然后为大家推荐几句有用的服务员英语 如果英语不是很好的朋友，那就掌握这几句就Ok拉。
1.欢迎光临本酒店，请问有什么需要帮助的?
Welcome to........hotel, can i help you?
2.请问需要点什么菜?
What would you like to order?
3.欢迎再次光临。
See you next time
向其他的一些菜单等，这个可以不用特意记，给客人看menu就可以，关于酒店的特色菜那就等到了酒店后自己看下就ok.可能问及的问题(英语):
服务用语：
顾客进来时：Welcome , may I help you? what I can do for you? May I take your order?? how can I help you?
顾客离开时：Thank you.See you again./See you soon.
[1]? 你在单位里主要做什么
----What do you do?/ Whats your job??
----I work in ** Hoetl as a waiter/ waitre.
主要职责是什么?
----What’s your resposibility?
Reserve the seat for guest? (为顾客预定位子)
Push the dish and beverage to guest(推销菜肴和酒水)
Settle the bill before guest leaving (顾客离开前买单)
Keep restaurant clean?? (保持餐厅清洁)
Keep smiling all the time? (始终保持微笑服务)
Serve customer with dish and Beverage(帮顾客摆放碗碟及饮品),
Settle the bill for guest.(买单)
Co-operate with manager to ensure outlet under smooth operation
(配合经理的工作已确保餐馆/酒店的顺利营业)
Provide profeional service to customers such as Introduce drinks and
foods for customers(提供专业的服务，比如为顾客介绍饮品和食物。)
Settle the bill.(买单)
Conduct promotion to maintain high revenue.(开展促销活动以增加餐馆的销售额)
Table setting up(摆放餐桌用具等)
Provide profeional service to customers(提供专业的服务)
Prepare dishware (准备好碗碟等)
Introduce drinks and foods for customers(让顾客介绍饮品和食物)
Introduce the hotel’s service to customers(向顾客介绍酒店的各种服务)
Take order and arrange the seat for customers(点菜并为顾客准备好座位)
Aist the captain to make sure the hotel’s operation well.
(协助经理确保酒店的顺利运营)
[2]家庭情况:
你是哪里人?(where are you from?)--I’m from ***.
家里有多少人?(How many people in your family?)—There are ** in my family.They are my father, mother, sister/brother and I.
他们主要做什么?(What do they do? )
会不会想家?(Will you be homesick?)--Yes,but now it’s very convenient to contact through telephone or computer.When I mi my family, then call them.
父母支持自己出国工作吗?(Will your parents support you to go abroad to work or not?)---They support me to go because they hope me to earn more money and develop myself.
这里考官问的主要意思:你是否有后顾之忧?家庭条件是不是很宽裕?最好说成家庭条件一般,出去后想多赚点钱给家里，不会有后顾之忧等
[3]个人身体素质情况:
能不能经受长期加班或轮班工作?(Can you undertake over-time work or shift work?)
是否服从公司的安排和管理?(Can you follow company’s arrangement and manager’s direction?)
一般说法:服从领导和执行领导为原则(I’d like to follow manager’s direction.)
[4]你为什么去新加坡工作?(Why do you want to go to Singapore to work?)
你对新加坡的了解如何?一般说新加坡是个风景非常优美,法制比较健全,也比较公平的国家等等赞誉之词。(It is known that Singapore is a very beatuiful and clean country, its legal system is healthy.)
想去新加坡工作的目的最好说在国内的工资不高,主要是想到国外好好工作,拿更多更高的薪水等等。(I want to make more money meanwhile enrich my working experience.)
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