SUMMARYOFQUALIFICATIO:
Developedinterpersonalskills,havingdealtwithadiversityofclients,profeionalsandstaffmembers.Detail-andgoal-oriented.
Functionwellinhigh-streatmohere.
KnowledgeableonbothEECOandAPTECcomputerystems.
CAREERHISTORY
1992-PresentTHEOLIVERHOTEL,Whitewater,KS
HotelClerk
Resolvedguests\'needs.ControlledreservationiututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Iectedrooms.
1988-1991WALDENHOTEL,Walton,KS
HotelClerk
Trainedpersoel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforiuttinggroupbookingandlists.
1986-1987WALDENHOTEL,Walton,KS
SalesAociate
Aistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendatiotocustomers.
1983-1985BETHELCOLLEGE,NorthNewton,KS
Secretary
Reoibleforgeneralclericalduties.Resolvedinquiries.Aistedinlocatingguesteakers.
EDUCATION
BETHANYCOLLEGE,Lindorg,KS
BachelorofScienceociology,1983
PREFERENCES
Furnisheduponrequest.
Candidate\'scustomerrelatioandadministrativeskills,eentialinthehotel/hoitalityfield,areemphasizedthroughouttheresume.
Educationisde-emphasizedbecausecandidate\'sworkhistoryitrong.
