SandyLin15/F,TOWER2,brIGHTCHINA,BUILDING1,BEIJING.OBJECTIVE:Tocontributedevelopedcustomerrelatioandadministrativeskillstoachallenginginahotel.SUMMARYOFQUALIFICATIO:
Developedinterpersonalskills,havingdealtwithadiversityofclients,profeionalsandstaffmembers.Detail-andgoal-oriented.Functionwellinhigh-streatmohere.KnowledgeableoothEECOandAPTECcomputerystems.CAREERHISTORY1992-PresentTHEOLIVERHOTEL,Whitewater,KSHotelClerkResolvedguesteeds.ControlledreservationiututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Iectedrooms.1988-1991WALDENHOTEL,Walton,KSHotelClerkTrainedpersoel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforiuttinggrouookingandlists.1986-1987WALDENHOTEL,Walton,KSSalesAociateAistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendatiotocustomers.1983-1985BETHELCOLLEGE,NorthNewton,KSSecretaryReoibleforgeneralclericalduties.Resolvedinquiries.Aistedinlocatingguesteakers.EDUCATIONBETHANYCOLLEGE,Lindorg,KSBachelorofScienceociology,1983PREFERENCESFurnisheduponrequest.Candidatescustomerrelatioandadministrativeskills,eentialinthehotel/hoitalityfield,areemphasizedthroughouttheresume.Educationisde-emphasizedbecausecandidatesworkhistoryitrong.
