SandyLin15/F,TOWER2,brIGHTCHINA,BUILDING1,BEIJING.
OBJECTIVE:
Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.
SUMMARYOFQUALIFICATIONS:
Developedinterpersonalskills,havingdealtwithadiversityofclients,profeionalsandstaffmembers.
Detail-andgoal-oriented.
Functionwellinhigh-streatmosphere.
KnowledgeableonbothEECOandApTECcomputerystems.
CAREERHISTORY
1992-presentTHEOLIVERHOTEL,Whitewater,KS
HotelClerk
Resolvedguests\'needs.ControlledreservationinpututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Inspectedrooms.
1988-1991WALDENHOTEL,Walton,KS
HotelClerk
Trainedpersonnel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedApTECcomputerforinputtinggroupbookingandlists.
1986-1987WALDENHOTEL,Walton,KS
SalesAociate
Aistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendationstocustomers.
1983-1985BETHELCOLLEGE,NorthNewton,KS
Secretary
Responsibleforgeneralclericalduties.Resolvedinquiries.Aistedinlocatingguestspeakers.
EDUCATION
BETHANYCOLLEGE,Lindsborg,KS
BachelorofScience;Sociology,1983
pREFERENCES
Furnisheduponrequest.
Candidate\'scustomerrelationsandadministrativeskills,eentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.
Educationisde-emphasizedbecausecandidate\'sworkhistoryitrong.
