洲际酒店自杀事件处理程序
1.Call the police and the hotel doctor.
呼叫警方及酒店医师。
2.Inform the Director of Operations and Chief Operating Officer immediately.立即通知运营总监和营运主任。
3.Call CR24 on +44 (0) 207 942 9831.
拨打CR24 +44 (0) 207 939 8831
4.Comfort and aist relatives and or staff in distre.
安慰并协助处于悲痛之中的亲属或员工。
5.Aist emergency services where requested.
按要求协助紧急救援部门。
Note: Insist on the discreet removal of the body from the premises, using, for example, the staff lift/elevator or rear exit.
注意:注意身体的搬动,应该通过员工电梯或者酒店后门等。
6.Aist relatives or friends with further arrangements by, for example, extending their stay in the hotel or providing transport to the authorities.协助宾客/相关亲属进行跟进安排,比如为其提供同权威部门联系的交通工具或延长其住店时间。
7.Do not admit any legal liability.
勿承认任何法律责任
8.After the incident, complete a Crime Report and fax it to:
事故发生后,完成一份犯罪报告并传真至:
The Director of Operations (DOO) 营运总监 AP Risk Management, Corporate亚太区风险管理 CMGL or local insurance company CMGL或当地的保险公司