第五章 应用文
一、书信写作的步骤
称呼 (addreing)
写信的目的及自我介绍 (Purpose of the Letter & Self-introduction)
背景情况介绍 (Background Information)
解释情况、说明问题 (Explanation Analysis)
希望与要求 (Need & Demand)
结束语 (Closing Remarks)
签名 (Signature)
二、书信开头常用的表达句型
My purpose of writing this letter is to ...
I am writing this letter to ...
You will be very glad to hear that ...
The reason that I write this letter is to ...
I was surprised to learn that ...（常用于回信）
I am sorry it has taken me solong to reply to your letter but ...（常用于回信）
I would like to inquire about ...（常用于询问信）
I apologize for ...（常用于道歉信）
I am writing to you to complain about ...（常用于投诉信）
I very much regret to have to inform you that ...（常用于道歉信）
It’s my pleasure for me to invite you to ...（常用于邀请信）
I wish to apply for a position with your company.（常用于申请信）
在开头部分，应尽量做到开门见山地表达自己的意见，这与我们汉语中常常在开头寒暄的方式不同。
三、书信常用的结束语
I am looking forward to your reply.（常用于投诉信）
Please be kind enough to take my request into your consideration.（常用于要求，建议） Please accept my apologies once again.（常用于道歉信）
Thank you for your attention to this matter.（常用于发出请求）
If you need me to do anything else, please let me know.
I do hope you will ...
If I can be of any help, please do not hesitate to tell me.
结束语主要是要进一步明确写信人的要求，希望对方重视自己的意见、建议、请求或者致歉，尽快对信的内容回复。结束语的使用会使信的内容首尾呼应，信件显得更完整，所以写信时，千万不能省略。
